Is anybody going to reply to the backlash the A330 is getting? Being quite is not doing Aerosoft any better. I bought this plane thinking this will be at least on par with P3d level but this is complete and utter money grab. You guy's not offering refunds on digital products is fine but this is not finished nor stable product. This is complete trash! 

They've gone completely quiet.

 

Among the bugs I've seen that prevents this plane from getting you on the basics from point a to point b without the bells and whistles

• Odd MFD behaviors
• Aircraft refusing to even follow basic LNAV curves.
• Aircraft backtracking waypoints doing odd u turns.
• Attempting an approach with autothrust is almost impossible.
• Correctly pitching the plane on flare for proper touchdown almost guarantees an aggressive bounce.
• Plane accelerates by almost 30knots when you engage reverse thrust upon decel and braking effectiveness by the autobrake is non existent.
• Flap position does not correspond to flap lever position when looking at it in the cockpit.
• Time manipulation while the plane is sitting still on tarmac may cause the plane to break into 4th dimension.

I've lowered the bar to not even add the basics such as correct managed climb and managed descent profile, Hold, abeam, loading winds into flight plan for more accurate EFOB, secondary flightplan RNAV behavior. But those list above is what they should've gotten as  a bear minimum release. At this point neither of this has been met.

 

This is a botch last minute release just because they knew they cant directly compete with ini's A333 A332 on msfs2024 and probably may not have the funding nor staff numbers to tinker the long game of rightly implementing the much needed features. I think they will fix some of the game breaking bugs but they're unlikely to even put up some of the features that the P3D A330 already has. Now with MSFS2024 nearing release this is just likely another captain sim like product after the intial bugs are sorted. Now it comes down to also the supposed gov grant of 450k euro. It's a small amount if we're looking at the software company scale but since this plane has failed on so many minimum aspect they might have to return the grant at the end of the term.

 

Quite sad it has come down to this.

11 minutes ago, chinjh said:

They've gone completely quiet.

 

Among the bugs I've seen that prevents this plane from getting you on the basics from point a to point b without the bells and whistles

• Odd MFD behaviors
• Aircraft refusing to even follow basic LNAV curves.
• Aircraft backtracking waypoints doing odd u turns.
• Attempting an approach with autothrust is almost impossible.
• Correctly pitching the plane on flare for proper touchdown almost guarantees an aggressive bounce.
• Plane accelerates by almost 30knots when you engage reverse thrust upon decel and braking effectiveness by the autobrake is non existent.
• Flap position does not correspond to flap lever position when looking at it in the cockpit.
• Time manipulation while the plane is sitting still on tarmac may cause the plane to break into 4th dimension.

I've lowered the bar to not even add the basics such as correct managed climb and managed descent profile, Hold, abeam, loading winds into flight plan for more accurate EFOB, secondary flightplan RNAV behavior. But those list above is what they should've gotten as  a bear minimum release. At this point neither of this has been met.

 

This is a botch last minute release just because they knew they cant directly compete with ini's A333 A332 on msfs2024 and probably may not have the funding nor staff numbers to tinker the long game of rightly implementing the much needed features. I think they will fix some of the game breaking bugs but they're unlikely to even put up some of the features that the P3D A330 already has. Now with MSFS2024 nearing release this is just likely another captain sim like product after the intial bugs are sorted. Now it comes down to also the supposed gov grant of 450k euro. It's a small amount if we're looking at the software company scale but since this plane has failed on so many minimum aspect they might have to return the grant at the end of the term.

 

Quite sad it has come down to this.

They could have simply copied the P3d code into this plane. P3d version worked fine. It was not amazing but at least stable and flyable. Seems like the plane was not even beta tested. Who in the right mind would release such abomination 

I have one question, why does this model resemble only the exterior A330? 

They don't even respond to tickets. We're that far.

 

Way below the standards we're used to from the last few years, and galaxies away from the original Aerosoft i grew up with in the early 2000s.

Super disappointed - Beyond a repairable-point.

This A330 did not need to be released.

I make scenery, it is much easier than making an airplane in the simulator that would meet its characteristics.

I respect and love Aerosoft, but there was no need to release the A330 in this condition.

Must say: Aerosoft is fully fulfilling the expectations I had, after their CRJ and Twin Otter (lack of) update policy. So did not decide to buy it and am happy so. But seeing all the reviews, Aerosoft is going down the drain once again.

I want to address the developers of A330.
I respect and appreciate your work. Every product we work on is like our child. I know it hurts you to read negative comments. But this is a test for you too.
I am sure that in time the A330 will be the best and thank you for your work! 

4 hours ago, Pavel1971 said:

I am sure that in time the A330 will be the best and thank you for your work! 

Doubt it, sorry....  Plus Aerosoft lost their creditability (that tiny part, which still was there after the CRJ, Twin Otter...). 

Up to now, there is still no reaction by Aerosoft. Not a word. They know exactly what they released, they're happy to take our hard earned money, and they give zero f*cks about their customers. - If they seriously would care about their customer base, they would have put out at least some sort of statement - But Aerosoft decided to go silent. E-Mails being ignored, tickets get answered by autoresponders, etc. 

Am 9.10.2024 um 16:47 schrieb Pavel1971:

I want to address the developers of A330.
I respect and appreciate your work. Every product we work on is like our child. I know it hurts you to read negative comments. But this is a test for you too.
I am sure that in time the A330 will be the best and thank you for your work! 

🤣🤣🤣🤣🤣🤣🤣🤣

The Dev's apparently responded on Discord saying they are aware of the issues and are working on the update which will come next week sometime. That was from their discord chat. I am not sure an "update" can fix this. There was a meeting where the A330 was discussed and what happened. I am very interested to hear what exactly did. I have my popcorn ready

Would like to order/get this plane.

But.....

 

No reply from AS on this topic..... strange...

They replied on the other posts...

 

I ordered the MSFS2024 collectors edition.

How reliable is this company? Or do I have to cancel my order?

 

Regards,

Aero

 

Aerosoft promising an update. We know these promises. CRJ was promised a (very necessary) update ages ago, we are waiting for like 2 years now. Twin Otter also, complete silence and now abandonware. What about Toolbar Pushback Pro? Released, and people are now still awaiting answers on very valid questions, but: silence. 

vor 14 Stunden schrieb Aero81:

Would like to order/get this plane.

But.....

 

No reply from AS on this topic..... strange...

They replied on the other posts...

 

I ordered the MSFS2024 collectors edition.

How reliable is this company? Or do I have to cancel my order?

 

Regards,

Aero

What do you want to hear from them ? This product is not flyable at all so - why buy it ??????????

vor einer Stunde schrieb flieger1978:

This product is not flyable at all so - why buy it ??????????

Because nobody is a mentalist - except you maybe.

 

How should I know if it is flyable when not bying before??????????

I want to add: if you reverse the time, you will gain fuel!

Gents, 

 

Please keep in mind when it comes to coding and programming something new. Errors and bugs do occur which is normal and anticipated. With the feedback and trouble shooting of specific details helps the coders go back and change/modify faults to resolve this. On average there are more than 100K lines that have to be looked over once an error has been found and reported. Sincerly most thinks its a simple thing but its not. WIth you providing accurate details about your system and the fault as you should provide a log of error helps the coders locate the error/bug faster and resolve the matter more effectively. Complaining, without doing your part will only take them longer to fix the problem. Have patients and be humble, remember if your not satfisfied you can always revert back to other companies and there  add-ons. No one forces you to purchase a new product and expect it to be 100% ready. 

Blue Skies 

Hi Marco Rivera,

 

may I clarify some things?

 

vor 21 Minuten schrieb Marco Rivera:

coding and programming something new

it isn't new. They developed the plane for P3D. Of course P3D has a completely different SDK and requirements. But at least they got the idea and the implementation right once. I don't think that it's a technical issue. Maybe take a look at it from a management POV. I think something went badly wrong in that department.

 

vor 24 Minuten schrieb Marco Rivera:

bugs do occur which is normal and anticipated

100% agreed

 

vor 25 Minuten schrieb Marco Rivera:

more than 100K lines that have to be looked over

Nope, that would make the job useless. Software is built in small components. If you have a bug in the EFB, you look exaclty there. Of course there are dependencies to other components, but you don't have to look at all of the code. There are even parts of a software that never really get touched.

 

vor 27 Minuten schrieb Marco Rivera:

With the feedback and trouble shooting of specific details helps the coders go back and change/modify faults to resolve this

Agreed. I can't emphasize enough how important feedback is. There are unfortunately a lot of a younger audience in the community which don't know the words "patience", "appreciation" and "respect" yet. Simply because of their age.

 

vor 31 Minuten schrieb Marco Rivera:

WIth you providing accurate details about your system and the fault as you should provide a log of error helps the coders locate the error/bug faster and resolve the matter more effectively. Complaining, without doing your part will only take them longer to fix the problem. Have patients and be humble, remember if your not satfisfied you can always revert back to other companies and there  add-ons.

100% agreed

 

vor 31 Minuten schrieb Marco Rivera:

expect it to be 100% ready

Well, I'm sorry to write this but not being able to land cuts the percentage to half. It is clear that there is lack of quality assurance. Well we are a community of 15 million. Maybe including some in the process would help deliver good quality. Start with pre-release versions for a specific group (with NDA) and get feedback. Then deliver a quality product.

I mean there is a big list of bugs, some of them are blockers imo. 

 

vor 5 Stunden schrieb Der Merowinger:

Because nobody is a mentalist - except you maybe.

 

How should I know if it is flyable when not bying before??????????

Watch YouTube reviews and tests before you buy it 🙄

I bought this plane thinking that given the preparation time I would be entitled to a quality product.
In fact I found myself at the controls of a trash can, which if it were commercially available in real life would be a plane for terminally suicidal people.
I use Pilot Life where I am ranked 250th in the community with a rating of 97%... well with the aerosoft trash can I reach the honorable score of 65% and I still limited the damage.
I uninstall this thing to make room and not see it anymore

Hello Marco,

 

i disagree with a few things that your wrote. This aircraft costs money (not a lot but still) and i know that this airplane is in development for several years now. Aerosoft had a well working A330 on P3D so they got it right on that plattform.

When i invest money in something i expect it to work - at least the very basics. And after having watched videos where the plane accelerates after landing and shoots right in the air like a rocket is just unacceptable. 

The bare minimum quality requirements prior release have not been reached and they still released it in order to make profit. That is just very bad practice, a lot of former customers have lost faith in Aerosoft. 

I really hope that they can quickly fix those issues as soon as possible at that the plane will be flyable and enjoyable. I really do. Given the amount of development time and the result so far i am very sceptical.

But: fingers crossed! 

 N ATTERRAGGIO NON USATE IL REVERSE - USATE SOLO IL FRENO SU MEDIUM,,,,,COSÌ NON VA' FUORI,

PO RIMBALZA SULLA PISTA MA POI SI STABILIZZZA. SPERIAMO UN UPGRADE.

I flew the A330 Professional for P3D a lot and it was a pleasure. How can Aerosoft go so wrong with a simular product for MSFS. Did they lose all the knowledge from the P3D project? I feel really sorry for them. I love their add-on scenery.  The quality of the release came as a complete surprise to me. I bought it right away and I don’t care about the money (two cocktails in a bar is more expensive nowadays ). I was already afraid when I saw the price. I expected a price above $ 90,00. Maybe it is not worth the $ 25,00 in the state the product is right now but I didn’t want a 25 dollar product in the first place. I think with the current price it is impossible to get what I want or need whatever improvements they do in the future. I will be surprised if the default MSFS2024 A330 will be a lot better. It will probably have less bugs but it will still not be the study level A330 I am so looking for. I can only hope that Fenix will start developing an A330. Their A320 is by far the best aircraft (Airbus) I ever flew in a consumer simulator environment.

 

There are many things mentioned in this thread which I think require some clarification:

• The content / missing features of this plane were clearly stated in the manual on page 2 and which was available before release please see: https://a330ceo-interactive-manual.aerosoft.com/
• You can fly from A to B using all RL-procedures with the Ingame MSFS Checklist and without any problems. If you do not believe it have a look into the manual for the various flight phases and its videos or
• What "influencers" state in their videos is not allways correct. A good example is one stating that the SimBrief flightplan cannot be loaded into the MCDU and this is not correct. You can directly import your SimBrief flightplan into the MCDU using INIT REQUEST and even can load "old" ones additionally stating the Flight Number.
• Ofcourse there are still some minor bugs on which the team is working and soon there will be an update.

Please consider all this when making a statement on the Aerosoft A330ceo for MSFS.

 

Regards,

Rolf

Bonjour,

Je me permets de vous contacter concernant un problème persistant avec l'A330 que j'ai récemment acheté chez Aeroisoft. Je rencontre une erreur similaire à celle décrite sur votre

Cette situation est très frustrante, après surtout avoir investi dans votre produit. J'aimerais obtenir des éclaircissements sur ce problème et savoir quelles solutions vous proposez p

Dans l'attente de votre retour rapide

 

Problème WESM !