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2 weeks still no correct purchased software

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HI again, Bought Avia CDU on my Aerosoft One account but the download I received was for PMDG Overhead although even the download was marked CDU.

2 support tickets and 2 emails totally ignored but thankfully I did get a reply after 1 week from Robin Junker who asked me for a screenshot of my instant downloads folder which I sent in a return email but since then I've had no reply at all.

 

Ok its only a £10 piece of software but I would dearly love to have the Aerosoft CRJ CDU play on my Tablet. I would even buy it again from Simmarket but im afraid that may also contain the wrong software.

PLEASE PLEASE HELP ME .

PS I have also created a new support ticket  put this post in that plus all Screenshots

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