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NavDataPro Cycle 2208 problem


hsors

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Hi gents,

This morning, it seems a problem occured with the new 2208 cycle as provided by NavDataPro software

The update dataset indicates Cycle V. 14032 R. 2 ! Should probably have been Cycle V.  2208 R. 1

Additionally, when trying to download (just to know what it is..), the following message appears

'You are not entitled to download the new version of the NAV-data. Please check your user account data", although  my account is marked as Valid with an update count of 11 (not yet 13)

May be it is due to the bad labelling of the update cycle 

Thanks for investigating

Kind regards

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Agree, same here. Furthermore I just purchased another subscription for 1 year. Despite entering the new code, validity for new cycles is NOT indicated. Still indcates the old (used) cycle as VALID !! So there seems to be a pretty nice mess in the NavDataPro Administration.

 

Oskar

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Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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