hsors 4 Posted August 11, 2022 Share Posted August 11, 2022 Hi gents, This morning, it seems a problem occured with the new 2208 cycle as provided by NavDataPro software The update dataset indicates Cycle V. 14032 R. 2 ! Should probably have been Cycle V. 2208 R. 1 Additionally, when trying to download (just to know what it is..), the following message appears 'You are not entitled to download the new version of the NAV-data. Please check your user account data", although my account is marked as Valid with an update count of 11 (not yet 13) May be it is due to the bad labelling of the update cycle Thanks for investigating Kind regards 1 Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted August 11, 2022 Deputy Sheriffs Share Posted August 11, 2022 Confirmed, will be checked. Link to comment Share on other sites More sharing options...
lonewulf47 83 Posted August 11, 2022 Share Posted August 11, 2022 Agree, same here. Furthermore I just purchased another subscription for 1 year. Despite entering the new code, validity for new cycles is NOT indicated. Still indcates the old (used) cycle as VALID !! So there seems to be a pretty nice mess in the NavDataPro Administration. Oskar Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted August 11, 2022 Deputy Sheriffs Share Posted August 11, 2022 Issue is fixed, please try again. Link to comment Share on other sites More sharing options...
hsors 4 Posted August 11, 2022 Author Share Posted August 11, 2022 I confirm it is fixed..Thanks Aerosoft for this great responsiveness 1 Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted August 11, 2022 Deputy Sheriffs Share Posted August 11, 2022 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted August 11, 2022 Aerosoft Share Posted August 11, 2022 Thanks for the report! Link to comment Share on other sites More sharing options...
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