Александр Москалев 3 Posted July 27, 2022 Share Posted July 27, 2022 I’ve installed CRJ 550/700, but it doesn’t work as expected. The cabin stays dark and cold even after 20 minutes and several reinstallations. All switches still move but no response from corresponding systems is shown. How can I possibly fix this problem? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 27, 2022 Aerosoft Share Posted July 27, 2022 Have you followed the tutorial? Most likely you just did not click the right things. Link to comment Share on other sites More sharing options...
Александр Москалев 3 Posted July 28, 2022 Author Share Posted July 28, 2022 Thank you for your response! I followed the tutorial precisely. CRJ700ER in the Lufthansa livery is parked at Paderborn airport, and then… nothing happens. EFB doesn’t work, battery master switch moves but no electrical power is provided. I’m not sure but maybe it is important to mention that the very first loading did not take long. As if an aircraft had already been installed. Link to comment Share on other sites More sharing options...
Александр Москалев 3 Posted August 2, 2022 Author Share Posted August 2, 2022 Good afternoon! Now I can tell that I did everything I could. I have even reinstalled MSFS but nothing changed. Engines are on, but the cabin is still dark and cold. I’ve searched through a great number of different forums and found no solvation for this problem. You are my last hope. Please login to display this image. Please login to display this image. Please login to display this image. Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 728 Posted August 2, 2022 Aerosoft Share Posted August 2, 2022 Just two ideas : - If you have any controls connected (joystick, yoke, quadrant, ...) please disconnect them and try to start the aircraft with the mouse. - Make sure the ASSISTANCE settings is on "TRUE TO LIFE" Best regards. Link to comment Share on other sites More sharing options...
Dopster198 131 Posted August 2, 2022 Share Posted August 2, 2022 Are you on XBox or PC? Have you got AI Assistance Settings turned off? Can you confirm if this is a 'normal' flight : you picked the CRJ on the map screen, you picked a departure airport from the list (or clicking on the globe) and you pressed "Fly now"? Link to comment Share on other sites More sharing options...
Ha_Ma 195 Posted August 2, 2022 Share Posted August 2, 2022 vor 6 Stunden schrieb Александр Москалев: Engines are on, but the cabin is still dark and cold. Ehm... Your Generators are "OFF"... 1 1 Link to comment Share on other sites More sharing options...
Dopster198 131 Posted August 2, 2022 Share Posted August 2, 2022 6 minutes ago, Ha_Ma said: Ehm... Your Generators are "OFF"... Good point but … shouldn’t the EFB turn on at least? Link to comment Share on other sites More sharing options...
Ha_Ma 195 Posted August 2, 2022 Share Posted August 2, 2022 I think without generators the batteries will run out of power and without electricity there are no instruments... Link to comment Share on other sites More sharing options...
Crabby 28 Posted August 3, 2022 Share Posted August 3, 2022 Must have missed the Generators On part of the tutorial, lol. 1 Link to comment Share on other sites More sharing options...
Ha_Ma 195 Posted August 3, 2022 Share Posted August 3, 2022 vor 4 Stunden schrieb Crabby: Must have missed the Generators On part of the tutorial, lol. He must have switched them Off. In my CRJs the Generator Switches are always in Auto Position when a flight is loaded, i never touch them. 1 Link to comment Share on other sites More sharing options...
Crabby 28 Posted August 3, 2022 Share Posted August 3, 2022 8 hours ago, Ha_Ma said: He must have switched them Off. In my CRJs the Generator Switches are always in Auto Position when a flight is loaded, i never touch them. You are correct. I load C&D and never turn the on. So he missed the Don't Touch the Generator Switches part of the tutorial. 1 Link to comment Share on other sites More sharing options...
jimsom 1 Posted August 3, 2022 Share Posted August 3, 2022 21 hours ago, Ha_Ma said: Ehm... Your Generators are "OFF"... Doesn't matter, several screens are powered with battery power only. EFB should also work as it has its own internal battery. Link to comment Share on other sites More sharing options...
Crabby 28 Posted August 3, 2022 Share Posted August 3, 2022 11 minutes ago, jimsom said: Doesn't matter, several screens are powered with battery power only. EFB should also work as it has its own internal battery. Sure, it matters. Battery will run out without the generator or ground power recharging it. Unless the proper steps are being followed and outlined by the user, there is no way to help. Heck, this could be the product of an invalid install or bad livery. 1 Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted August 3, 2022 Deputy Sheriffs Share Posted August 3, 2022 Some additional questions for the TO: - CRJ directly from Aerosoft or MSFS marketplace? - which language version of Windows? Link to comment Share on other sites More sharing options...
jimsom 1 Posted August 3, 2022 Share Posted August 3, 2022 40 minutes ago, Crabby said: Sure, it matters. Battery will run out without the generator or ground power recharging it. Unless the proper steps are being followed and outlined by the user, there is no way to help. Heck, this could be the product of an invalid install or bad livery. Sure, but starting a new flight means a fully charged battery. Let's assume he doesn't wait 30 minutes between flicking the battery master and looking at the dead screens... 1 Link to comment Share on other sites More sharing options...
Crabby 28 Posted August 3, 2022 Share Posted August 3, 2022 4 hours ago, jimsom said: Sure, but starting a new flight means a fully charged battery. Let's assume he doesn't wait 30 minutes between flicking the battery master and looking at the dead screens... Well, go through and read posts here. I no longer assume anything. One could assume just about anything, for example, running through the tutorial line by line can take some time and discharge the batteries. Something is amiss because I have never had to touch the generator switches and I start cold and dark every time. 1 2 Link to comment Share on other sites More sharing options...
Александр Москалев 3 Posted August 7, 2022 Author Share Posted August 7, 2022 On 8/2/2022 at 2:06 PM, SimWare said: Just two ideas : - If you have any controls connected (joystick, yoke, quadrant, ...) please disconnect them and try to start the aircraft with the mouse. - Make sure the ASSISTANCE settings is on "TRUE TO LIFE" Best regards. Thank you for your reply! I tried both and yet nothing changed. Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
Александр Москалев 3 Posted August 7, 2022 Author Share Posted August 7, 2022 On 8/2/2022 at 6:52 PM, Dopster198 said: Are you on XBox or PC? Have you got AI Assistance Settings turned off? Can you confirm if this is a 'normal' flight : you picked the CRJ on the map screen, you picked a departure airport from the list (or clicking on the globe) and you pressed "Fly now"? I'm on PC with my xbox game pass. All assistance settings are off and I confirm that this flight can be called completely normal (except the main problem ofc) Link to comment Share on other sites More sharing options...
Александр Москалев 3 Posted August 7, 2022 Author Share Posted August 7, 2022 On 8/3/2022 at 5:45 PM, mopperle said: Some additional questions for the TO: - CRJ directly from Aerosoft or MSFS marketplace? - which language version of Windows? - I've bought it in MSFS marketplace - I use english version of Windows Link to comment Share on other sites More sharing options...
Александр Москалев 3 Posted August 7, 2022 Author Share Posted August 7, 2022 Thanks everyone for your support! Unfortunately generators have nothing to do with this problem as EFB is powered by it's own battery and it doesn't work. I have also tried to swich generators on but... Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted August 7, 2022 Deputy Sheriffs Share Posted August 7, 2022 Please run the attached tool and post the output here. ASVersionInfo_1103.zip Link to comment Share on other sites More sharing options...
Александр Москалев 3 Posted August 7, 2022 Author Share Posted August 7, 2022 1 hour ago, mopperle said: Please run the attached tool and post the output here. ASVersionInfo_1103.zip 14.76 kB · 0 downloads Hope.TXT Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted August 7, 2022 Deputy Sheriffs Share Posted August 7, 2022 OK, I see 2 problems: - your username is only 1 character and this character is a special character. things like that are known to cause problems in many case - but more problematic is the fact that your Microsoft Visual C++ Libraries are totally outdated. This does not happen with a correct and updated Windows installation. You may try to go to this site and download and install the latest Microsoft Visual C++ Redistributable Packages: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 If this does not help, your Windows installation is definitely not as it should be. 4 Link to comment Share on other sites More sharing options...
Александр Москалев 3 Posted August 16, 2022 Author Share Posted August 16, 2022 Good day! I have updated my OS. My new OS - Windows 11, but....Help me, if it is possible Hope 2.0.TXT Link to comment Share on other sites More sharing options...
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