frizzleboy 0 Posted March 8, 2022 Share Posted March 8, 2022 Good afternoon, today I tried to buy Navdata Pro, but suddenly I did not find Russia in the list of countries - is this a bug or not? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 8, 2022 Aerosoft Share Posted March 8, 2022 No, I am afraid it is not. We currently do not sell to people in Russia. I am sure you are aware that many companies made the same decision. This has as much to do with the fact that Russia is invading a sovereign nation as that because of that many payment providers have stopped services. So there is simply a solid chance that we might accept the order but might be able to complete the order. Again sorry.... we simply do not sell to Russian customers at this moment. Link to comment Share on other sites More sharing options...
frizzleboy 0 Posted March 8, 2022 Author Share Posted March 8, 2022 Ok,but why should an ordinary citizen of Russia have difficulty shopping on your site? in your opinion - all the inhabitants of our country support the decision to start hostilities ?? Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted March 9, 2022 Administrator Share Posted March 9, 2022 Hello there, vor 10 Stunden schrieb frizzleboy: n your opinion - all the inhabitants of our country support the decision to start hostilities ?? Of course we do NOT think so and we know this is not the case. Please understand that we also had to take measures after the attack on Ukraine. After receiving the news, we were (and are) in close contact with our business partners, DHL, UPS, DSV and our payment providers. Problems would already occur during the payment process. Unfortunately, we can not longer guarantee a safe payment transaction between Russia and Germany. Greetings, Marius Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 9, 2022 Aerosoft Share Posted March 9, 2022 15 hours ago, frizzleboy said: Ok,but why should an ordinary citizen of Russia have difficulty shopping on your site? in your opinion - all the inhabitants of our country support the decision to start hostilities ?? No. But as explained we are simply not able to assure we will get the order handled by the banks. If Putin decides to disconnect the internet as Peskov suggested yesterday, you would also not be able to use the service. As I said, frizzleboy we are not alone in this, It is estimated that there are over 1.500.000 companies have made similar steps and more and more are making the decision every single minute. While you might not have supported the invasion and war, Rusland has and now normal Russians will have to deal with the consequences. Link to comment Share on other sites More sharing options...
leha74ru 5 Posted March 9, 2022 Share Posted March 9, 2022 can implement other payment methods? instead of taking the easy way... Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 9, 2022 Aerosoft Share Posted March 9, 2022 1 hour ago, leha74ru said: can implement other payment methods? instead of taking the easy way... We have decided not to do that. Sorry. At this moment it is hard to find any company in Western Europe who accepts Russian customers. Link to comment Share on other sites More sharing options...
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