Guest Posted February 11, 2022 Share Posted February 11, 2022 It's hard to come by any news on the Charlie rudder pedals. It was said to be released end of 2021 or early 2022. In the MSFS forums someone mentioned the 31st of March but didn't provide the source. So I wonder if anyone heard or knows anything? I also wonder if there will be a pre-order before. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted February 11, 2022 Aerosoft Share Posted February 11, 2022 We will offer pre-orders the moment we are sure about a delivery date. Now I know some dates are around, but as partner from Honeycomb I would think we would be the first to know. And we do not know. The copies we have are damned good though. 1 Link to comment Share on other sites More sharing options...
Guest Posted February 12, 2022 Share Posted February 12, 2022 Thanks for the reply. I'll apply patience mode a little longer ;-) Link to comment Share on other sites More sharing options...
Punkoflyer 0 Posted June 21, 2022 Share Posted June 21, 2022 Am 12.2.2022 um 15:51 schrieb saschpe: Thanks for the reply. I'll apply patience mode a little longer ;-) Now ready for pre-order! Just ordered mine. :) Link to comment Share on other sites More sharing options...
Aerosoft SimWare 729 Posted June 22, 2022 Aerosoft Share Posted June 22, 2022 10 hours ago, Punkoflyer said: Now ready for pre-order! Just ordered mine. Cool. This is going to be a great product for sure. Link to comment Share on other sites More sharing options...
Mike Lammers 1 Posted October 18, 2022 Share Posted October 18, 2022 I have noticed that the product page of the Charlie rudder now states 'Delivery of the first production is expected in the first quarter of 2023', instead of '...end of October'. Can customers who placed a pre-order in June, expect the delivery earlier? Thanks. Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted October 19, 2022 Administrator Share Posted October 19, 2022 Hi, unfortunately not, we have received the confirmation that no container with the pedals will arrive in Germany this year. Greetings, Marius Link to comment Share on other sites More sharing options...
gaab 39 Posted October 19, 2022 Share Posted October 19, 2022 Hi, Would be good customer support if we had received an official mail, instead of discovering it only through a customer query... Gérard 2 2 Link to comment Share on other sites More sharing options...
Mike Lammers 1 Posted October 20, 2022 Share Posted October 20, 2022 Thank you Marius. I'll wait till next year. I do agree with Gérard on his commend, though. 1 Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted October 20, 2022 Administrator Share Posted October 20, 2022 vor 18 Stunden schrieb gaab: Would be good customer support if we had received an official mail, instead of discovering it only through a customer query. 100% agree with this, and every customer with a pre-order can expect an email soon. Until now, we have always sent an email in case of postponements and always keep our customers up 2 date. "Unfortunately", you were a little bit faster than us in this case. Greetings, Marius 1 2 Link to comment Share on other sites More sharing options...
Guest Posted October 20, 2022 Share Posted October 20, 2022 Gah, I wonder if it's worth another six months of waiting time. Those pedals better be really good Link to comment Share on other sites More sharing options...
Peter Er 5 Posted October 20, 2022 Share Posted October 20, 2022 Is there a possibility to cancel the order now, as we have to wait fore half a year? Link to comment Share on other sites More sharing options...
Peter Er 5 Posted October 20, 2022 Share Posted October 20, 2022 They can not be serious, to tell us, they did not know earlier. And then they are even later than someone of the comunity. sorry, very bad policy 1 Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted October 21, 2022 Administrator Share Posted October 21, 2022 vor 15 Stunden schrieb Peter Er: Is there a possibility to cancel the order now, as we have to wait fore half a year? Sure, just write an email to info@aerosoft.com incl. your order number! Greetings, Marius Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted October 21, 2022 Administrator Share Posted October 21, 2022 vor 15 Stunden schrieb Peter Er: They can not be serious, to tell us, they did not know earlier. And then they are even later than someone of the comunity. sorry, very bad policy No, we didn´t know earlier! Greetings, Marius 1 Link to comment Share on other sites More sharing options...
gaab 39 Posted October 21, 2022 Share Posted October 21, 2022 On 10/20/2022 at 8:51 AM, Marius Ellenbürger said: 100% agree with this, and every customer with a pre-order can expect an email soon. Until now, we have always sent an email in case of postponements and always keep our customers up 2 date. "Unfortunately", you were a little bit faster than us in this case. Greetings, Marius I just received your mail. Thank you Gérard 1 Link to comment Share on other sites More sharing options...
Guest Posted January 8, 2023 Share Posted January 8, 2023 Another year, another chance. I presume there are no news on the pedals worth sharing? HC‘s customer communication is non-existent… Link to comment Share on other sites More sharing options...
Aerosoft SimWare 729 Posted January 8, 2023 Aerosoft Share Posted January 8, 2023 As specified on Aerosoft's website, we expect it first quarter of this year. More accurate delay hasn't been received yet. When more info is available, we will, as usual, update our website. Regards. Link to comment Share on other sites More sharing options...
Guest Posted January 30, 2023 Share Posted January 30, 2023 Looks like the website update just happened. It now says second quarter of the year. Sigh... Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 729 Posted January 30, 2023 Aerosoft Share Posted January 30, 2023 Those are indeed the latest news from the manufacturer. Link to comment Share on other sites More sharing options...
Peter Er 5 Posted September 22, 2023 Share Posted September 22, 2023 Hello, it is just a year exactly I made my preorder for the Charlie rudder. Is there any update of delivery-date or other delay or stolen container??? I mean if the container is or will be stolen, we can hope to get the one or other on e-b... the internet. :) Link to comment Share on other sites More sharing options...
Aerosoft SimWare 729 Posted September 23, 2023 Aerosoft Share Posted September 23, 2023 11 hours ago, Peter Er said: Hello, it is just a year exactly I made my preorder for the Charlie rudder. Is there any update of delivery-date or other delay or stolen container??? I mean if the container is or will be stolen, we can hope to get the one or other on e-b... the internet. You already posted the very same question in another section. Please avoid this as double posts simply lessen chances to get an answer. Please see your other post. Link to comment Share on other sites More sharing options...
LX2005 1 Posted November 17, 2023 Share Posted November 17, 2023 ordered at 28.06.2022... one and a half year later no charlies in sight, no information, simply nothing. customer care at its best. thats just disturbing. payed at day one. any chance for refund? Link to comment Share on other sites More sharing options...
Aerosoft SimWare 729 Posted November 17, 2023 Aerosoft Share Posted November 17, 2023 The info you are looking for is on our website : https://www.aerosoft.com/en/shop/flight/hardware/pedals/3717/honeycomb-charlie-rudder-pedals?number=AS15678 --> Limited quantity of the first production expected to be available from March/April 2024 Please see this thread with all the past and present information : If you however want to cancel your order, then submit a request here : https://helpdesk.aerosoft.com/hc/en-gb/requests/new Link to comment Share on other sites More sharing options...
gaab 39 Posted November 23, 2023 Share Posted November 23, 2023 Quote PRE-ORDER NOW | Limited quantity of the first production expected to be available from March/April 2024 And once more no email to waiting customers... Gérard Link to comment Share on other sites More sharing options...
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