knutvm 0 Posted November 20, 2021 Share Posted November 20, 2021 I'm new here so trust this is the correct Forum place. Purchased WoA Glider Simulator a few days ago and installed as per instructions. However, when starting the simulator via the Steam page all I get is the fancy opening screen (see attached) with a list of items down the left side which I presume are activation "buttons". However none of these work. I contacted Steam about this, they tell me that the problem is a case for the developer (Aerosot). In an attempt to solve the problem I have un-installed then re-installed the programme 3 times but nothing has changed except getting a bug report (see attached) which I do not understand. Can somebodyplease help me.WoA_error_report_211120-105620.xml Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 21, 2021 Aerosoft Share Posted November 21, 2021 What is you graphics card? Link to comment Share on other sites More sharing options...
knutvm 0 Posted December 5, 2021 Author Share Posted December 5, 2021 Sorry about delay in replying. GPU is the NVIDIA GeForce RTX 2070 and my PC platform is Windows 10 Home 64-bit. the CPU is the Intel(R) core(TM) i7-10700 @ 2.90GHz. Ram 16 GB. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 6, 2021 Aerosoft Share Posted December 6, 2021 That should be fine. I suggest checking your Direct X next. Link to comment Share on other sites More sharing options...
knutvm 0 Posted December 10, 2021 Author Share Posted December 10, 2021 Hi Mathijs, Direct X is version 12. I've attached my system details Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 10, 2021 Aerosoft Share Posted December 10, 2021 Yes, but it is not uncommon for those files to be corrupted as some applications insert incorrect files. https://www.google.com/search?q=fix+directx+windows+10&rlz=1C1GCEA_enFR920FR920&oq=fix+direct&aqs=chrome.2.0i512j69i57j0i512l4j46i175i199i512j0i512l3.6679j0j7&sourceid=chrome&ie=UTF-8 Link to comment Share on other sites More sharing options...
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