Airbus Lover 1 Posted November 2, 2021 Share Posted November 2, 2021 Hello Staff, I made a clean installation of windows 11 on my PC and after installing Navdata Pro and inserting my details, the application for some reason does not detect my credentials and cannot download any airac. Any suggestions? Regards and thanks Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted November 2, 2021 Deputy Sheriffs Share Posted November 2, 2021 Any error message? Screenshot? Link to comment Share on other sites More sharing options...
Airbus Lover 1 Posted November 2, 2021 Author Share Posted November 2, 2021 no error message whatsoever. Simply it does not recognize my email and product key on "account" button. Then I cannot download any airac since the download button remains disabled. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted November 3, 2021 Deputy Sheriffs Share Posted November 3, 2021 Maybe the software is blocked by a firewall. Did you check this? Link to comment Share on other sites More sharing options...
Airbus Lover 1 Posted November 3, 2021 Author Share Posted November 3, 2021 i'll have a look now on that. Standby Link to comment Share on other sites More sharing options...
Airbus Lover 1 Posted November 3, 2021 Author Share Posted November 3, 2021 Nope. Still doesn't work. The download button is still disabled. Already put personal credential data and the app does not recognize the product details. Check attached as you can see download button disabled. Thoughts? Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted November 3, 2021 Deputy Sheriffs Share Posted November 3, 2021 You forgot to tick the checkbox with the warning. Link to comment Share on other sites More sharing options...
Airbus Lover 1 Posted November 3, 2021 Author Share Posted November 3, 2021 I consider myself experienced on flight simulation, been here since FS98 days and I dont remember to be stuck for two days because I didn't ticked a box! Thanks Otto lol In my defense, I have a very high resolution that makes menus and letters looking very small and simply didn't read what the ticked box meant. In fact on this screenshot is quite clear as it actually big size. Be my guest do delete this topic. Rgds Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted November 3, 2021 Aerosoft Share Posted November 3, 2021 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted November 3, 2021 Deputy Sheriffs Share Posted November 3, 2021 15 minutes ago, Airbus Lover said: I have a very high resolution that makes menus and letters looking very small and simply didn't read what the ticked box meant. You can solve this by doig the following: right click on the ndp exe, go the compatibility tab and make the settings as below: Please login to display this image. Link to comment Share on other sites More sharing options...
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