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Fuel Planner Not Loading


rsmith6621a
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  • Deputy Sheriffs

What happens, when you try to launch it directly from the installation folder:
C:\Users\YOUR_USERNAME\Documents\Aerosoft\General\A3XX Fuel Planner\Aerosoft.AirbusX.FuelPlanner.exe

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On 10/25/2021 at 3:06 AM, mopperle said:

What happens, when you try to launch it directly from the installation folder:
C:\Users\YOUR_USERNAME\Documents\Aerosoft\General\A3XX Fuel Planner\Aerosoft.AirbusX.FuelPlanner.exe

Nothing... It does nothing when I click on it.

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8 hours ago, mopperle said:

Please unzip the attched file, run the program and post the output here, so that we get some details about your sim environment.

ASVersionInfo_1102.zip 14.72 kB · 0 downloads

 

 

 

Thanks @mopperle

 

Hardware
--------
CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz
GPU NVIDIA GeForce RTX 2070 SUPER (2560 x 1440 x 4294967296 colors)
GPU Driver 496.13
RAM 32GB @ 3000MHz

Microsoft Windows
-----------------
Windows 10 Post October 2020 (20H2) Update / Version 10.0.22000 / 64-bit

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\rsmit
Volatile Environment\USERPROFILE = C:\Users\rsmit

Documents Folder:
Environment.GetFolderPath = C:\Users\rsmit\Documents
Shell Folders\Personal =    C:\Users\rsmit\Documents


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator (2020)
---------------------------------
Microsoft Flight Simulator (Steam Edition). Content located at: D:\Steam Library

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v5.x (5.2.22.27615) found at: E:\P3dv5.1\
Prepar3D v4.x not installed
Prepar3D v3.x not installed
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 not installed

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.22000.1 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.22000.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft Flight Simulator SDK 0.15.0.0 (Core) - (Version Data: 0.15.0.0)
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664 - (Version Data: 12.0.40664.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664 - (Version Data: 12.0.40664.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664 - (Version Data: 12.0.40664.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664 - (Version Data: 12.0.40664.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913 - (Version Data: 14.28.29913.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913 - (Version Data: 14.28.29913.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29913 - (Version Data: 14.28.29913.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29913 - (Version Data: 14.28.29913.0)
Prepar3D v5 Academic Client - (Version Data: 5.2.22.0)
Prepar3D v5 Content - (Version Data: 5.2.22.0)
Prepar3D v5 Scenery - (Version Data: 5.2.22.0)
Prepar3D v5 SDK 5.2.18.27565 - (Version Data: 5.2.18.0)

 

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  • Deputy Sheriffs

Ok, looks all good. Do yo have this file:

C:\Users\Andromeda\Documents\Aerosoft\General\A3XX Fuel Planner\FuelPlannerSavedSettings.xml

If so, delete it and try to run the fuelplanner.

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14 hours ago, mopperle said:

Ok, looks all good. Do yo have this file:

C:\Users\Andromeda\Documents\Aerosoft\General\A3XX Fuel Planner\FuelPlannerSavedSettings.xml

If so, delete it and try to run the fuelplanner.

Your solution did not work however, I did another uninstall and reinstall and deleted the GENERAL folder out of the directory you pointed me to before I uninstalled the 330 and it now works. I just did an upgrade to Windows 11. I don't know if that may have glitched it.

 

Thank you for all your help.

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