F4RIO 2 Posted October 16, 2021 Share Posted October 16, 2021 1. Using the link on the START menu, attempted to uninstall LEBL. Windows reported link was broken. 2. Attempted to run uninstall program directly from here: "C:\Users\My Name\Documents\Aerosoft\Uninstall_Barcelona-Professional.exe" and received error message (see attachment). The log file referred to in the error message is present in the same directory as the uninstall program: "C:\Users\My Name\Documents\Aerosoft\Uninstall_Barcelona-ProfessionalV5.log" 3. Attempted to uninstall via the Windows Programs and Features list. Windows reports that the program is not installed, but LEBL is functioning within P3DV5. 4. How do I correctly uninstall LEBL given these issues? Thank you. Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted October 17, 2021 Aerosoft Share Posted October 17, 2021 mmmmm.... I will get some information on this. Please stay in the holding. Link to comment Share on other sites More sharing options...
Root Admin A. Muegge 57 Posted October 18, 2021 Root Admin Share Posted October 18, 2021 Hello, the manual deletion without the necessary LOG file I can only guess, I do not have your local settings. According to the log file, this directory or files should be removed. The registries are stored via the Regeditor.exe WINDOWS + R regedit Can you localize the named directories / files with you? [Path] Folder.1=YOUR-Installation-Path\Sim-wings Barcelona Professional_V5 Folder.2=C:\Users\xxxx\AppData\Roaming\.ndp-chartcloud\offline\LEBL [File] File.1=C:\Users\xxxx\Documents\Aerosoft\ASUpdater\Products\as_barcelona_prof_p3dv5.xml [ShortCut] ShortCut.1=C:\Users\xxx\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\aerosoft - Barcelona Professional - Prepar3D v5.x [Registry] Reg.1=SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Barcelona Professional - Prepar3D v5.x Reg.2=SOFTWARE\Aerosoft\Barcelona Professional - Prepar3D v5.x Link to comment Share on other sites More sharing options...
F4RIO 2 Posted October 20, 2021 Author Share Posted October 20, 2021 I am not sure what you are asking me to do, but the contents of C:\Users\My Name\Documents\Aerosoft\Uninstall_Barcelona-ProfessionalV5.log (on my computer) are as follows: [General] Name=Barcelona Professional - Prepar3D v5.x [Path] Folder.1=C:\Users\Eric Dziura\Documents\Aerosoft\Sim-wings Barcelona Professional_V5 Folder.2=C:\Users\Eric Dziura\AppData\Roaming\.ndp-chartcloud\offline\LEBL [File] File.1=C:\Users\Eric Dziura\Documents\Aerosoft\ASUpdater\Products\as_barcelona_prof_p3dv5.xml [ShortCut] ShortCut.1=C:\Users\Eric Dziura\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\aerosoft - Barcelona Professional - Prepar3D v5.x [Registry] Reg.1=SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Barcelona Professional - Prepar3D v5.x Reg.2=SOFTWARE\Aerosoft\Barcelona Professional - Prepar3D v5.x [Run.1] File=C:\Users\Eric Dziura\Documents\Aerosoft\Sim-wings Barcelona Professional V5\LEBLConfigV5.exe Parameter=DEACTIVATE Does this help and/or answer your question? Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted October 21, 2021 Aerosoft Share Posted October 21, 2021 Hi, please delete the mentioned path and the files mentioned in the [File] section. Link to comment Share on other sites More sharing options...
F4RIO 2 Posted October 26, 2021 Author Share Posted October 26, 2021 What about the registry entries? Thanks Eric Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted October 28, 2021 Deputy Sheriffs Share Posted October 28, 2021 You should first deactivate the scenery via the configurator. Then you can delete the files. And then you should delete the registry key. Else you will get error message, when you try to install next time. Link to comment Share on other sites More sharing options...
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