John Sowers 2 Posted October 11, 2021 Share Posted October 11, 2021 Hello, I sent 2 support tickets in the span of 1 month and still yet to get a response. I don't understand why there is basically no response at all. If it was something I could fix I would've done it before sending a ticket obviously... Does anyone know any other way to contact devs? My email is cptalpdeniz@gmail.com Regards Link to comment https://forum.aerosoft.com/index.php?/topic/167262-does-flightsimsoft-answer-their-support-tickets-at-all/ Share on other sites More sharing options...
Deputy Sheriffs masterhawk 800 Posted October 11, 2021 Deputy Sheriffs Share Posted October 11, 2021 Hi, best is to open tickets at aerosoft. If required they will forward it. But what is your problem you need to be fixed? Maybe the community in this forum can help. Link to comment https://forum.aerosoft.com/index.php?/topic/167262-does-flightsimsoft-answer-their-support-tickets-at-all/#findComment-1057821 Share on other sites More sharing options...
John Sowers 2 Posted October 16, 2021 Author Share Posted October 16, 2021 Hello, is there a ticket system for PFPX here? Unfortunately it's not something that community here can help. Regards Link to comment https://forum.aerosoft.com/index.php?/topic/167262-does-flightsimsoft-answer-their-support-tickets-at-all/#findComment-1058373 Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted October 16, 2021 Aerosoft Share Posted October 16, 2021 Hi John, you can submit your ticket here https://helpdesk.aerosoft.com/portal/en/home, we will forward it then. Link to comment https://forum.aerosoft.com/index.php?/topic/167262-does-flightsimsoft-answer-their-support-tickets-at-all/#findComment-1058378 Share on other sites More sharing options...
Richard McDonald Woods 9 Posted October 16, 2021 Share Posted October 16, 2021 I wouldn't hold out much hope of any response from Christian. As a long term devotee of PFPX I have now sadly given up on using PFPX. SimBrief for MSFS aircraft will be my go-to planner. Link to comment https://forum.aerosoft.com/index.php?/topic/167262-does-flightsimsoft-answer-their-support-tickets-at-all/#findComment-1058389 Share on other sites More sharing options...
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