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Does FlightSimSoft Answer their Support Tickets at All?

John Sowers
in Professional Flight Planner X

Featured Replies

Hello,

 

I sent 2 support tickets in the span of 1 month and still yet to get a response. I don't understand why there is basically no response at all. If it was something I could fix I would've done it before sending a ticket obviously...

 

Does anyone know any other way to contact devs?

My email is cptalpdeniz@gmail.com

 

Regards

  • Expert

Hi, best is to open tickets at aerosoft.

If required they will forward it.

 

But what is your problem you need to be fixed? Maybe the community in this forum can help.

  • Author

Hello, is there a ticket system for PFPX here? Unfortunately it's not something that community here can help.


Regards

I wouldn't hold out much hope of any response from Christian. As a long term devotee of PFPX I have now sadly given up on using PFPX. SimBrief for MSFS aircraft will be my go-to planner. 

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