Marcelle 1 Posted October 2, 2021 Share Posted October 2, 2021 Hello. Good evening. At first because I had an elevation problem beetwin AS Trondheim-Vaernes for P3Dv4, OrbX FTX_EU_Norway mesh, and FS Global Ultimate NG2020 Europe Mesh. To solve this, I have to re-install AS Trondheim-Vaernes. But I receive this message " The setup found a previous version for this addon. Please uninstall the previous version before running this setup! " In fact, I am sure having uninstall all previous components via this scenery uninstall command. No remaining files in P3D. No entry in P3D Scenery Library or Addons library. No entry in 12bPilot\SODE. But the installer refuse to complete ??? Could you help ? Thanks. Yves Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted October 2, 2021 Aerosoft Share Posted October 2, 2021 Hi Yves, did you check the Registry for remaining entries? Link to comment Share on other sites More sharing options...
Marcelle 1 Posted October 3, 2021 Author Share Posted October 3, 2021 Thanks for answer. No because I do not know how to proceed. Regards. Yves Link to comment Share on other sites More sharing options...
Marcelle 1 Posted October 3, 2021 Author Share Posted October 3, 2021 Another question ; May I use Ccleaner for example to repair and delete obsolete Registry entry ? Thanks. Yves Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted October 3, 2021 Deputy Sheriffs Share Posted October 3, 2021 From my personal experience, stay away from using CCleaner. Happened that it deleted necessary entries of the Registry. And TBH, leftover entries rarely do any harm and have zero impact on a systems performance. Link to comment Share on other sites More sharing options...
Marcelle 1 Posted October 4, 2021 Author Share Posted October 4, 2021 Hello Jonas. I found the way to check, repair and delete all obsolétes entries from my Windows10 Registry. Unfortunetly when runing the AS Trondheim-Vaernes for P3Dv4 setup (and only this one), I receive always this same message : " The setup found a previous version for this addon. Please uninstall the previous version before running this setup! " Could the setup from Aérosoft be corrupt ? I re-download it from my personal account with the same result. Help is welcome. Regards. Yves Link to comment Share on other sites More sharing options...
Marcelle 1 Posted October 4, 2021 Author Share Posted October 4, 2021 Hello. Today I run the setup with my serial number on another computer and it works well. I then copy the folder Vaernes V2.0-P3Dv4 on the computer where is my P3Dv4. Scenery manually declared. It works also but now I have big red cross in front of the airport. Has somebody à solution ? Thanks. Yves Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted October 4, 2021 Aerosoft Share Posted October 4, 2021 Hi Yves, I assume this is SODE related. Did you check the configuration Tool? Link to comment Share on other sites More sharing options...
Marcelle 1 Posted October 5, 2021 Author Share Posted October 5, 2021 Hello Jonas. You are right those big red cross comes with SODE . But I do not yet solve the problem. ENVA configuration tool seams not to work perfectly with SODE. I must say that it is the first time I have so much compatibility probléms beetwin an Aérosoft product and third addons. - First an elevation problem with FS Global Ultimate NG2020 Europe Mesh , OrbX EU Norway whitch include his own mesh, and AS Trondheim-Vaernes ENVA - Then an installation problem when runnind setup a second time. No issue found at this time. - Now after installing AS ENVA via a non standart way , problem with SODE. Info : If I desactive SODE in the ENVA configuration tool, I see no more jetways at all but always the red crosses. Best regards.Yves Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted October 5, 2021 Deputy Sheriffs Share Posted October 5, 2021 Please show a screenshot of the Sode Platform Manager. Do you have files with ENVA in the name in the folder "C:\ProgramData\12bPilot\SODE\xml" Link to comment Share on other sites More sharing options...
Marcelle 1 Posted October 5, 2021 Author Share Posted October 5, 2021 Hi Otto. Yes ! In this folder I find a file whose name is : aerosoft_ENVA_SODE_VGDS.XML Here joined 2 screenshots with and without SODE option activated in ENVA Configuration Tool Good evening. Yves Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted October 5, 2021 Deputy Sheriffs Share Posted October 5, 2021 3 hours ago, mopperle said: Please show a screenshot of the Sode Platform Manager. 12 minutes ago, Marcelle said: Yes ! In this folder I find a file whose name is : aerosoft_ENVA_SODE_VGDS.XML There should be 3 files: aerosoft_ENVA_SODE_Animations.xml aerosoft_ENVA_SODE_Jetways.xml aerosoft_ENVA_SODE_VGDS.xml And please post a screenshot of the ENVA Configuration Tool. Link to comment Share on other sites More sharing options...
Marcelle 1 Posted October 5, 2021 Author Share Posted October 5, 2021 Hello. Yes! The three files are there. SODE V1.7.1 is installed. GSX and GSX Level2 are Active. Joined the ENVA Configuration tool Yves Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted October 5, 2021 Deputy Sheriffs Share Posted October 5, 2021 And you have this both folders inside Vaenes v2.0 - P3Dv5\Simobjects? Please login to display this image. Link to comment Share on other sites More sharing options...
Marcelle 1 Posted October 6, 2021 Author Share Posted October 6, 2021 Yes! Both folders are in their good place. Regards. Yves Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted October 6, 2021 Deputy Sheriffs Share Posted October 6, 2021 Thats odd, because red crosses mean that a xml file is still asking SODE to place SimObject and those SimObjects doesn’t exist on your harddrive. How many files in total do you have in the installation folder of Vaernes. I see 228 folders with 2489 files. Link to comment Share on other sites More sharing options...
Marcelle 1 Posted October 6, 2021 Author Share Posted October 6, 2021 Hi Otto. In Vaernes v2.0-P3Dv4 I read 227 folders with 2486 files. It seams something is missing ... Regards. Yves Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted October 6, 2021 Deputy Sheriffs Share Posted October 6, 2021 Ok, hard to check which ones are missing. If possible I suggest a complete uninstall, delete all remaining folders and do a fresh install. If you ancounter the same problem with the error you had in the beginning, I think support should be able to help you. I remember somthing similar with another product, where the error was not in the registry but some other installaion files left over. Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted October 6, 2021 Deputy Sheriffs Share Posted October 6, 2021 Can you please post your SODE log? So we should be able to identify the missing simobjects. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted October 6, 2021 Deputy Sheriffs Share Posted October 6, 2021 Which can be found here: C:\ProgramData\12bPilot\SODE\log\SODE.log Link to comment Share on other sites More sharing options...
Marcelle 1 Posted October 6, 2021 Author Share Posted October 6, 2021 Thanks to you both for help. Joined SODE.log. I just try a fresh re-install as suggested by using the same prior way to avoid my initial problèm with setup on this computer : Download from my aerosoft account , unzipp and as I make this action for the second time on my second computer again this message when running setup : " The setup found a previous version for this addon. Please uninstall the previous version before running this setup! " (Before sérial key intallation) I have now the same initial problèm on my two computeurs. Is it possible that the zip files purchasef from my account\download page be corrupt ? Yves SODE.log Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted October 6, 2021 Deputy Sheriffs Share Posted October 6, 2021 Here you go… You are missing this simobjects. They should be somewhere in the folder structure of the addon from where the configurator copy’s them to the simobjects filder if you activate it. Maybe you can copy them manually. No idea whey the configurator isn’t doing it on your machine. Can’t remember any other user with this issue. Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted October 6, 2021 Deputy Sheriffs Share Posted October 6, 2021 Regarding the uninstall/install problem, please check this topic. Should be the same problem. Link to comment Share on other sites More sharing options...
Marcelle 1 Posted October 6, 2021 Author Share Posted October 6, 2021 Hourra ! Everythings working well now and scenery looks beautiful. I follow last Bob's post and manually delete Trondheim-Vaernes entry in Registry HKEY_LOCAL_MACHINE ..... So that Icould reload the scenery from my account and run setup normally. Result on joined picture . Many thanks fot your help. Without it I should not be abble to solve this problèm. Bests Regards. Yves Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted October 7, 2021 Aerosoft Share Posted October 7, 2021 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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