oisk 51 Posted September 30, 2021 Share Posted September 30, 2021 Hello - I would appreciate some help. Thank you. I am trying to install my Aerosoft airports, using Aeroeoft One for the first time. When I click install I get "There was en error retrieving the add-on data". I get this same message for all add ons. I tried uninstall and reinstall, but that did not change anything. When I look in the log file, I see the following: [2021-09-30T14:53:23.847Z] [info] [renderer] Staging add-on for install: "msfsSteam" - "AS15187" - "release" - "1.0.5.0" [2021-09-30T14:53:23.848Z] [info] [renderer] Checking if add-on "AS15187" for game "msfsSteam" is already installed by an installer... [2021-09-30T14:53:23.863Z] [info] [renderer] Did not find an existing installation by an installer of add-on "AS15187" for game "msfsSteam". [2021-09-30T14:53:23.864Z] [info] [renderer] Attempting to download install data for product: "AS15187" [2021-09-30T14:53:23.923Z] [error] [renderer] Error downloading install data for: "AS15187". Error: certificate has expired [2021-09-30T14:53:24.649Z] [info] [renderer] Clearing staged for install product. Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted September 30, 2021 Aerosoft Share Posted September 30, 2021 Hi @oisk, this is an issue on our end which we will hope to have resolved soon. I will let you know once I receive further information. I apologize for any inconvenience. Link to comment Share on other sites More sharing options...
J. Zameit 40 Posted September 30, 2021 Share Posted September 30, 2021 Hi, we are rolling out a fix for all supported operating systems right now. When starting Aerosoft One, it will update itself. Link to comment Share on other sites More sharing options...
david roch 2 Posted September 30, 2021 Share Posted September 30, 2021 Thanks, works perfectly now! Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 30, 2021 Aerosoft Share Posted September 30, 2021 Sorry for the issue, it was something with certificates, affected a lot of sites. Link to comment Share on other sites More sharing options...
oisk 51 Posted September 30, 2021 Author Share Posted September 30, 2021 1 hour ago, Mathijs Kok said: Sorry for the issue, it was something with certificates, affected a lot of sites. No worries. All good now, thanks. Though the download speed could really be better....Orbx Direct is so much faster. But at least it's working Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted October 1, 2021 Deputy Sheriffs Share Posted October 1, 2021 11 hours ago, oisk said: Though the download speed could really be better What average speed do you get? Link to comment Share on other sites More sharing options...
oisk 51 Posted October 3, 2021 Author Share Posted October 3, 2021 On 10/1/2021 at 8:20 AM, mopperle said: What average speed do you get? It was about 50Mbit or so (1Gbit connection). It's fine, but multiple gigs take a while to come down at 50Mbit. Link to comment Share on other sites More sharing options...
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