Milonas 5 Posted September 23, 2021 Share Posted September 23, 2021 According to the Aerosoft updater there would be an update for Aerosoft Airport Zagreb for MSFS (version 1.1.1.0) but my account still has the old version... So I can't update (yet). Please update the right version *.zip at my account? Greetings, Hans Link to comment Share on other sites More sharing options...
Administrator Tom 381 Posted September 23, 2021 Administrator Share Posted September 23, 2021 Hi, Our shop does appear to be showing 1.1.1.0 as the latest version available in customer accounts. Which version is appearing for you, 1.1.0.0? And just to confirm, was this purchased directly from us? You can also install/update this product via Aerosoft One. Link to comment Share on other sites More sharing options...
Jedi92 4 Posted September 24, 2021 Share Posted September 24, 2021 Hi, I have baught Zagreb on simmarket and the last 1.1.1.0 is not available in my account. Aerosoft update tell me i have to install the new full version 1.1.1.0! Did you send this new version to simmarket? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted September 24, 2021 Deputy Sheriffs Share Posted September 24, 2021 All other resellers have access to the latest version from the moment it is being released. Link to comment Share on other sites More sharing options...
Jedi92 4 Posted September 24, 2021 Share Posted September 24, 2021 So why Zagreb 1.1.1.0 is not available on simmarket? Only 1.1.0.0 is available... Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted September 24, 2021 Deputy Sheriffs Share Posted September 24, 2021 4 minutes ago, Jedi92 said: So why Zagreb 1.1.1.0 is not available on simmarket? Only 1.1.0.0 is available... ask simmarket not Aerosoft Link to comment Share on other sites More sharing options...
Jedi92 4 Posted September 24, 2021 Share Posted September 24, 2021 You told me "All other resellers have access to the latest version from the moment it is being released" and simmarket just answer me: "Latest version uploaded by Aerosoft to our servers is 1.1.0.0, we will contact Aerosoft to upload new one" so please tune your violins with simmarket before to tell me lies. I am wasting my time. Regards Link to comment Share on other sites More sharing options...
Milonas 5 Posted September 24, 2021 Author Share Posted September 24, 2021 15 hours ago, Tom said: Hi, Our shop does appear to be showing 1.1.1.0 as the latest version available in customer accounts. Which version is appearing for you, 1.1.0.0? And just to confirm, was this purchased directly from us? You can also install/update this product via Aerosoft One. Yes Tom, i buy Aerosoft products directly from the Aerosoft Shop otherwise i can't get the message from the Aerosoft Updater.....;-) Greetings, Hans Link to comment Share on other sites More sharing options...
Administrator Tom 381 Posted September 24, 2021 Administrator Share Posted September 24, 2021 7 hours ago, Milonas said: Yes Tom, i buy Aerosoft products directly from the Aerosoft Shop otherwise i can't get the message from the Aerosoft Updater.....;-) Greetings, Hans Hi, In that case, could you please make a ticket here? Since this only seems to be for some accounts, we'll need to check over yours and I'm afraid we can't do that on the public forum. Please make sure to include your shop email in the ticket if it isn't the email you'll be contacting us from and then someone will check over your account as soon as possible! Link to comment Share on other sites More sharing options...
Milonas 5 Posted October 7, 2021 Author Share Posted October 7, 2021 Hi Tom, Sorry for the late response but the problem was solved the nex day... Thank you for the quick response! Greetings, Hans Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted October 7, 2021 Aerosoft Share Posted October 7, 2021 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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