pilot773 1 Posted September 2, 2021 Share Posted September 2, 2021 Hello Aerosoft Team, Today Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 2, 2021 Author Share Posted September 2, 2021 Today I installed A318/319 and A330 Professional and EFB is not working. It says Websimbrowser not found. Installed version is 1430 for A319 and 1050 for A330. I don't have Websimbrowser folder installed in P3D main/root directory.. Please help. Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 2, 2021 Author Share Posted September 2, 2021 Forgot to say, sim installed is P3D 4.5 (HotFix 3) and Windows 10 all up to date. I installed both Airbus packages with Administrator rights. EFB just black and says Websimbrowser not found ? Link to comment Share on other sites More sharing options...
Acerazus 1 Posted September 3, 2021 Share Posted September 3, 2021 16 hours ago, pilot773 said: Forgot to say, sim installed is P3D 4.5 (HotFix 3) and Windows 10 all up to date. I installed both Airbus packages with Administrator rights. EFB just black and says Websimbrowser not found ? Having same issue as you, but with the A330 Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 3, 2021 Author Share Posted September 3, 2021 I don't understand this problem, I have installed many other addons for p3d 4.5.14.. and all is working. Nothing is installed in ProgramFiles folder.. Anyone, please ? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 3, 2021 Deputy Sheriffs Share Posted September 3, 2021 no problem her; suggest to contact Aerosoft support directly Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 3, 2021 Author Share Posted September 3, 2021 I just uninstalled both Airbus packages via Programs and features panel in Windows, but can not delete manually folder named "General" under Documents/Aerosoft. That "General" folder contains "A3XX EFB" folder, with some files which are open in another programs, so can't delete it. Don't know what to do now.. Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 3, 2021 Author Share Posted September 3, 2021 Now, reinstalled Airbus package A318/319 and again didn't install WebSimBrowser folder in p3d main/root folder.. Installed again with Admin rights.. Not working. Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 3, 2021 Author Share Posted September 3, 2021 Airbus A330 1.0.5.0 installer installs some true type fonts files in Documents\Aerosoft\General\A3XX EFB\A330\assets\charts\assets location, and those can not be removed when the product needs to be uninstalled. Those True Type Font files are always in use when trying manually to delete them. So, that is another problem.. uninstaller don't remove them. Link to comment Share on other sites More sharing options...
miquelpp 27 Posted September 4, 2021 Share Posted September 4, 2021 Hi, I have just installed from scrath, both Windows and A330 and no websimbrowser in the P3D folder. Can Aerosoft have a look inti the new installrr, please? Best. MIquel. Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 4, 2021 Author Share Posted September 4, 2021 Yes, it looks like the installer 1.0.5.0 for A330 doesn't install all of necessary files, somehow.. the same is for 1.4.3.0 for A318/319. Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 5, 2021 Author Share Posted September 5, 2021 Update, Ok, I managed to manually delete True Type Fonts files in Documents\Aerosoft\General\A3XX EFB\A330\assets\charts\assets folder, actually after uninstallation of A318/319 I deleted whole General folder from Documents\Aerosoft. Now, I don't know what to do, how to install A318/319 and A330 properly on my system ? Everything else, every other addon installed properly and is working properly in my sim.. I submitted a ticket. Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 6, 2021 Author Share Posted September 6, 2021 Hello, Aerosoft ? Anyone? Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted September 7, 2021 Deputy Sheriffs Share Posted September 7, 2021 Ok….what is the install folder of P3D? Have you disabled AV during install? Is the Sim folder excluded from your AV? I will check later the day the installers myself. Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 7, 2021 Author Share Posted September 7, 2021 Thanks Masterhawk for reply, My sim folder is D:\Prepar3D v4 , and OS is on C drive, nothing is installed in Program Files folder. I have DISABLED Windows Defender all three times when trying to install airbus packages I bought. Sim folder is Excluded in Defender and also many other addons folders are excluded too. The installer installs all files for the plane, except for the WebSimBrowser folder. Please, have a look into installers 1.4.3.0 and 1.0.5.0 for buses.. Thank you. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 7, 2021 Deputy Sheriffs Share Posted September 7, 2021 Yesterday, I uninstalled all Buses, deleted all remaining folders incl. WebSimBrowser, rebooted my PC and did a fresh install and voila the Websimbrowser was correctly installed. To which folder did you install the Buses? Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 7, 2021 Author Share Posted September 7, 2021 First time I installed in G:\Prepar3D addons , and later in D:\Prepar3D Addons , my OS is on C drive. I use G and D drives for addons to install. Link to comment Share on other sites More sharing options...
miquelpp 27 Posted September 7, 2021 Share Posted September 7, 2021 Hi, I am not so lucky. No way to see the Websimbrowser installed. Best. Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 8, 2021 Author Share Posted September 8, 2021 Yes, folder WebSimBrowser is missing after the installation of Buses.. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 9, 2021 Deputy Sheriffs Share Posted September 9, 2021 Which buses have you installed and in which order? Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 10, 2021 Author Share Posted September 10, 2021 Hello, First I installed only A330 Professional 1.0.5.0. Then I installed A318/319 and A330, later installed only A318/319. In all cases folder WebSimBrowser was not installed in p3d main folder. So now, I can't use the products. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 10, 2021 Deputy Sheriffs Share Posted September 10, 2021 2 minutes ago, pilot773 said: So now, I can't use the products. TBH, the EFB is not needed to fly the Buses. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 10, 2021 Deputy Sheriffs Share Posted September 10, 2021 But you are right. obviosly the installer for the A31x and A330 do not install the Websimbrowser. The installer of the A32x works correct. Link to comment Share on other sites More sharing options...
pilot773 1 Posted September 10, 2021 Author Share Posted September 10, 2021 So, can you fix those two installers so I can install it correctly, or maybe to upload somewhere only the folder WebSimBrowser, so I can use it? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 10, 2021 Deputy Sheriffs Share Posted September 10, 2021 I'M not Aerosoft, so I can not fix it. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.