Hermi 0 Posted August 26, 2021 Share Posted August 26, 2021 Sobald man auf die RWY fährt, gibt es einen CTD! Leider will Aerosoft usw. nichts unternehmen? Garantie heisst: Der Verkäufer hat die Plicht etwas zu unternehmen oder Geld zurück. Es darf nicht sein, dass man von Aerosoft nur vertröstet wird, mit der Aussage: Der Fehler liege bei MS und dem Hersteller der Szenerie. LG Hermann Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted August 26, 2021 Aerosoft Share Posted August 26, 2021 If you bought the product with us, contact us on support@aerosoft.com and we'll re-inbourse the order. Link to comment Share on other sites More sharing options...
Hermi 0 Posted August 28, 2021 Author Share Posted August 28, 2021 I have written to support@aerosoft.com and have not yet received an answer? Ticket 144902 Good day, where do we go from here? How do I get my money back? Thank you very much. Greetings Hermann Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted August 28, 2021 Deputy Sheriffs Share Posted August 28, 2021 TBH, but you cant expect an answer during the weekend. Link to comment Share on other sites More sharing options...
Ansgard von Wolfen 1 Posted August 29, 2021 Share Posted August 29, 2021 Ohh..plies ride in dschermän, mei englisch is not gudd. ei understänt it nodd. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted August 30, 2021 Aerosoft Share Posted August 30, 2021 In progress, but these things always take a few days. But do not worry. Link to comment Share on other sites More sharing options...
Hermi 0 Posted August 31, 2021 Author Share Posted August 31, 2021 Danke, ich habe eine Gutschrift erhalten! Thank you, I have received a credit note! Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 9, 2021 Aerosoft Share Posted September 9, 2021 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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