SJames 3 Posted August 7, 2021 Share Posted August 7, 2021 Hi there, Registered a ticket with Honeycomb too. Recently, I've noticed the following not working on my Bravo Quad: Gear Lever Flap lever toggle button (white lever) 7 rocker switches in front of the levers AP function buttons between the HDG/VS/ALT rotary knob and DECR/INCR rotary knob I've tried using blank profiles in the Honeycomb manager software but none of the buttons are registering even in the Windows USB controllers calibration panel either. I'm running latest version of Honeycomb software. Support would be most appreciated. Thanks! 1 Link to comment Share on other sites More sharing options...
Aerosoft SimWare 730 Posted August 8, 2021 Aerosoft Share Posted August 8, 2021 23 hours ago, SJames said: Hi there, Registered a ticket with Honeycomb too. Recently, I've noticed the following not working on my Bravo Quad: Gear Lever Flap lever toggle button (white lever) 7 rocker switches in front of the levers AP function buttons between the HDG/VS/ALT rotary knob and DECR/INCR rotary knob I've tried using blank profiles in the Honeycomb manager software but none of the buttons are registering even in the Windows USB controllers calibration panel either. I'm running latest version of Honeycomb software. Support would be most appreciated. Thanks! Hi SJames, Lest's check the unit basic systems. Please check this turorial. Thank you. Link to comment Share on other sites More sharing options...
argyrisrc4 0 Posted February 11, 2022 Share Posted February 11, 2022 On 8/8/2021 at 1:37 AM, SJames said: Hi there, Registered a ticket with Honeycomb too. Recently, I've noticed the following not working on my Bravo Quad: Gear Lever Flap lever toggle button (white lever) 7 rocker switches in front of the levers AP function buttons between the HDG/VS/ALT rotary knob and DECR/INCR rotary knob I've tried using blank profiles in the Honeycomb manager software but none of the buttons are registering even in the Windows USB controllers calibration panel either. I'm running latest version of Honeycomb software. Support would be most appreciated. Thanks! Hi there, I have the exact same problem.Any info on how did you solve it? Thanks Link to comment Share on other sites More sharing options...
Aerosoft SimWare 730 Posted February 12, 2022 Aerosoft Share Posted February 12, 2022 Hi, Did you make the test I requested from SJames ? Best regards. Link to comment Share on other sites More sharing options...
argyrisrc4 0 Posted February 12, 2022 Share Posted February 12, 2022 10 hours ago, SimWare said: Hi, Did you make the test I requested from SJames ? Best regards. Yes.No results unfortunately.Problem appeared on day 1, and continued till yesterday when all the same buttons/switches SJames mentioned stopped working.They are not even detected in Usb Game controllers options. Link to comment Share on other sites More sharing options...
SJames 3 Posted February 13, 2022 Author Share Posted February 13, 2022 21 hours ago, argyrisrc4 said: Yes.No results unfortunately.Problem appeared on day 1, and continued till yesterday when all the same buttons/switches SJames mentioned stopped working.They are not even detected in Usb Game controllers options. I’m in the process of sending the product back to Honeycomb/AS because it’s faulty. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 730 Posted February 13, 2022 Aerosoft Share Posted February 13, 2022 Hi, You had contact with Honeycomb directly ? Are you located in the US ? Or did you open a support ticket on the Aerosoft system ? Thank you. Link to comment Share on other sites More sharing options...
argyrisrc4 0 Posted February 13, 2022 Share Posted February 13, 2022 6 hours ago, SimWare said: Hi, You had contact with Honeycomb directly ? Are you located in the US ? Or did you open a support ticket on the Aerosoft system ? Thank you. i contacted aerosoft yes. I live in europe. I will probably send the product back and ask for another one from amazon Link to comment Share on other sites More sharing options...
Aerosoft SimWare 730 Posted February 13, 2022 Aerosoft Share Posted February 13, 2022 Ok. Can you let me know the ticket number? I will check the follow-up. Thank you Link to comment Share on other sites More sharing options...
argyrisrc4 0 Posted February 13, 2022 Share Posted February 13, 2022 It's 6967 Link to comment Share on other sites More sharing options...
Aerosoft SimWare 730 Posted February 14, 2022 Aerosoft Share Posted February 14, 2022 14 hours ago, argyrisrc4 said: It's 6967 Hi, This doesn't seem to be an Aerosoft ticket number. Rather a Honeycomb one. Best regards. Link to comment Share on other sites More sharing options...
alex nsia 0 Posted May 31, 2022 Share Posted May 31, 2022 Link to comment Share on other sites More sharing options...
Aerosoft SimWare 730 Posted May 31, 2022 Aerosoft Share Posted May 31, 2022 4 hours ago, alex nsia said: Dear Sir, What is posted ? And what do you mean, please ? Best regards. Link to comment Share on other sites More sharing options...
alex nsia 0 Posted June 1, 2022 Share Posted June 1, 2022 @SimWare Sorry about the post. after I posted it I got a message to open a new topic as this one was already closed. so I tried to delete the post but I think it remained. well my question was: The CL650 Alpha-Bravo Configs profile that I downloaded can't be selected through the honeycomb Config. V 2.1.0. I use iMac version (macOS Monterey). The files are all graded out. including the .json files. What do I do? Thank You Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 730 Posted June 1, 2022 Aerosoft Share Posted June 1, 2022 Hi Alex, No problem at all. Ben has replied you in the other post here: Best regards. Link to comment Share on other sites More sharing options...
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