JEP795 17 Posted June 10, 2021 Share Posted June 10, 2021 Hi, I have contrail for other third party software, and I usually use the Aerosoft updater or website for updates. I am on version 1.0.5.0 based on the ASU updater as I updated it when it came out. Yesterday contrail began telling me that a new update was available to install to V.1.0.5.0 I want to get rid of the contrail notification but I'm afraid that if I hit update it may conflict with the Aerosoft files. Any suggestions? Thanks, Jonathan Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted June 10, 2021 Deputy Sheriffs Share Posted June 10, 2021 As Contrail is a distribution system that sells Aerosoft products and not the other way around, this isn't the place to ask. This site is for support of Aerosoft developed and/or sold products and not other channels. I found a website for them but not any contact information, so I don't have a good suggestion of where to send you. I've had the same issue with one of my add-ons covered but not bought through them and I recall having the same experience. I just ignore the message because I know mine is current. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 10, 2021 Aerosoft Share Posted June 10, 2021 You can reach them at contact@29palms.de Link to comment Share on other sites More sharing options...
daan_vb 37 Posted June 10, 2021 Share Posted June 10, 2021 Is that because of this perhaps? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 10, 2021 Aerosoft Share Posted June 10, 2021 1 hour ago, daan_vb said: Is that because of this perhaps? Do you have the updater issue and are you a Contrail customer? Link to comment Share on other sites More sharing options...
daan_vb 37 Posted June 10, 2021 Share Posted June 10, 2021 1 hour ago, Mathijs Kok said: Do you have the updater issue and are you a Contrail customer? I bought via Aerosoft and updated via ASUpdater Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 10, 2021 Aerosoft Share Posted June 10, 2021 Okay, sorry, I was confused as you commented in a topic about the Contrail shop system. To answer your question, no. It has nothing to do with the Contrail delivery system. Link to comment Share on other sites More sharing options...
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