Deputy Sheriffs mopperle 4161 Posted May 31, 2021 Deputy Sheriffs Share Posted May 31, 2021 35 minutes ago, Fernando Souto said: I did not have this problem in the previous version of CRJ even after updated windows and MSFS And what about the error message I asked for? Link to comment Share on other sites More sharing options...
kdt 6 Posted May 31, 2021 Author Share Posted May 31, 2021 Hardware -------- CPU Intel(R) Core(TM) i7 CPU 975 @ 3.33GHz GPU NVIDIA GeForce GTX 970 (2560 x 1440 x 4294967296 Farben) GPU Driver 466.47 RAM 16GB @ MHz Microsoft Windows ----------------- Windows 10 Post October 2020 (20H2) Update / Version 10.0.19043 / 64-bit User Profile and Document Folders --------------------------------- User Profile Location: Environment.GetFolderPath = C:\Users\Klaus Theisen Volatile Environment\USERPROFILE = C:\Users\Klaus Theisen Documents Folder: Environment.GetFolderPath = C:\Users\Klaus Theisen\Documents Shell Folders\Personal = C:\Users\Klaus Theisen\Documents Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator (2020) --------------------------------- Microsoft Flight Simulator (Windows Store Edition). Content located at: C:\Users\Klaus Theisen\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v4.x not installed Prepar3D v3.x not installed FSX Steam Edition not installed FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29325 - (Version Data: 14.28.29325.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29325 - (Version Data: 14.28.29325.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29325 - (Version Data: 14.28.29325.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29325 - (Version Data: 14.28.29325.0) and here are the results of the Windows Event Viewer as a file Error Message.txt Windows Error Report 1.txt Windows Error Report 2.txt Link to comment Share on other sites More sharing options...
laben 1 Posted May 31, 2021 Share Posted May 31, 2021 The same thing happens to me, only msfs works without installing the CRJ. I can't fly it Hardware -------- CPU Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz GPU Radeon RX 570 Series (2560 x 1080 x 4294967296 colores) GPU Driver 26.20.15002.61 RAM 16GB @ 1333MHz Microsoft Windows ----------------- Windows 10 Post October 2020 (20H2) Update / Version 10.0.19043 / 64-bit User Profile and Document Folders --------------------------------- User Profile Location: Environment.GetFolderPath = C:\Users\Luis Alberto Volatile Environment\USERPROFILE = C:\Users\Luis Alberto Documents Folder: Environment.GetFolderPath = C:\Users\Luis Alberto\Documents Shell Folders\Personal = C:\Users\Luis Alberto\Documents Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator (2020) --------------------------------- Microsoft Flight Simulator (Windows Store Edition). Content located at: C:\Users\Luis Alberto\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v4.x not installed Prepar3D v3.x not installed FSX Steam Edition not installed FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.59192.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 - (Version Data: 9.0.21022.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720 - (Version Data: 14.26.28720.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720 - (Version Data: 14.26.28720.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29913 - (Version Data: 14.28.29913.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29913 - (Version Data: 14.28.29913.0) Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted May 31, 2021 Deputy Sheriffs Share Posted May 31, 2021 Guys, some thing else we just experienced: After the main update 1.16.2 MS delivered today anothe updater (much smaller, around 270MB) without changing the version number. Did everybody else also got this update? Link to comment Share on other sites More sharing options...
pappy17 0 Posted May 31, 2021 Share Posted May 31, 2021 8 minutes ago, mopperle said: Guys, some thing else we just experienced: After the main update 1.16.2 MS delivered today anothe updater (much smaller, around 270MB) without changing the version number. Did everybody else also got this update? Yes, i have installed it. Nothing has changed with CTD. Link to comment Share on other sites More sharing options...
Flightfascination 12 Posted May 31, 2021 Share Posted May 31, 2021 Mopperle, yes I did get that latest update (it was strictly an update to the Asobo 787). Here is the cut and paste from the Aerosoft Version info 1.1.0 that you requested (along with the event log directly below it): Hardware -------- CPU Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz GPU NVIDIA GeForce GTX 670 (1920 x 1080 x 4294967296 colors) GPU Driver 456.71 RAM 8GB @ MHz Microsoft Windows ----------------- Windows 10 20H2 October 2020 Update / Version 10.0.19042 / 64-bit User Profile and Document Folders --------------------------------- User Profile Location: Environment.GetFolderPath = C:\Users\Dave Volatile Environment\USERPROFILE = C:\Users\Dave Documents Folder: Environment.GetFolderPath = C:\Users\Dave\Documents Shell Folders\Personal = C:\Users\Dave\Documents Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator (2020) --------------------------------- Microsoft Flight Simulator (Windows Store Edition). Content located at: J:\MSFS Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v4.x not installed Prepar3D v3.x not installed FSX Steam Edition not installed FSX SP2/Acceleration (10.0.61637.0 (FSX-Xpack.20070926-1421)) found at: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\ X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.19041.320 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft Flight Simulator X - (Version Data: 10.0.60905.0) Microsoft Flight Simulator X: Acceleration - (Version Data: 10.0.61637.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61000.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29913 - (Version Data: 14.28.29913.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29913 - (Version Data: 14.28.29913.0) Here is the cut and paste info from the event log: Faulting application name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x60a521f7 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc000001d Fault offset: 0x00000266de342995 Faulting process ID: 0x40dc Faulting application start time: 0x01d75634c8cf067b Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe Faulting module path: unknown Report ID: 432fd4b5-ca6f-4089-8d75-a9ebba8c931d Faulting package full name: Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App Thank you Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted May 31, 2021 Aerosoft Share Posted May 31, 2021 Thanks to everybody to assist in this. We are scrambling to understand what is happening. Link to comment Share on other sites More sharing options...
Flightfascination 12 Posted May 31, 2021 Share Posted May 31, 2021 Thank you Aerosoft team for looking into this issue. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted May 31, 2021 Aerosoft Share Posted May 31, 2021 32 minutes ago, Flightfascination said: Thank you Aerosoft team for looking into this issue. But of course.... Link to comment Share on other sites More sharing options...
TenPatrol 19 Posted May 31, 2021 Share Posted May 31, 2021 On 5/29/2021 at 5:03 PM, Flightfascination said: Fortunately, I can still use MSFS, but the CRJ is now no longer available for me Run msfs and go to options > general > traffic scroll down set traffic variety to ultra and save changes Please login to display this image. Link to comment Share on other sites More sharing options...
Robgt81 11 Posted May 31, 2021 Share Posted May 31, 2021 37 minutes ago, TenPatrol said: Run msfs and go to options > general > traffic scroll down set traffic variety to ultra and save changes Please login to display this image. That doesn't work this time, as already mentioned. Link to comment Share on other sites More sharing options...
Fernando Souto 4 Posted May 31, 2021 Share Posted May 31, 2021 And what about the error message I asked for? 4 hours ago, mopperle said: And what about the error message I asked for? How do I get error messages and post them here? thank you Link to comment Share on other sites More sharing options...
Flightfascination 12 Posted May 31, 2021 Share Posted May 31, 2021 TenPatrol, traffic variety was already at Ultra, and still CTD. Thanks for the suggestion though. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted May 31, 2021 Deputy Sheriffs Share Posted May 31, 2021 2 minutes ago, Fernando Souto said: And what about the error message I asked for? How do I get error messages and post them here? thank you As said, check the Windows Eventviewer. Under Windows Protocolls/Application there should be an entry at the time of the crash. Click on the entry, mark the conteent in the window below and copy and paste: Please login to display this image. Link to comment Share on other sites More sharing options...
Flightfascination 12 Posted May 31, 2021 Share Posted May 31, 2021 Fernando, first you will want to launch MSFS to get a fresh “Error’ entry in the “Event Viewer”, as there can be many other error messages that are not related to MSFS. Once this is done, right-click on the Windows icon in the bottom left corner, then left-click “Event Viewer”, then expand “Custom Views” and then click on “Administrative Events” and you will see a picture like Mopperle posted above. Your cut and paste should look something like what I have at the bottom of my post above. Link to comment Share on other sites More sharing options...
Fernando Souto 4 Posted May 31, 2021 Share Posted May 31, 2021 Hardware -------- CPU Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz GPU NVIDIA GeForce GTX 1060 3GB (1920 x 1080 x 4294967296 cores) GPU Driver 466.27 RAM 16GB @ MHz Microsoft Windows ----------------- Windows 10 Post October 2020 (20H2) Update / Version 10.0.19043 / 64-bit Edição Windows 10 Home Versão 21H1 Instalado em 19/12/2020 Compilação do SO 19043.1023 Experiência Windows Feature Experience Pack 120.2212.2020.0 User Profile and Document Folders --------------------------------- User Profile Location: Environment.GetFolderPath = C:\Users\Fernando Volatile Environment\USERPROFILE = C:\Users\Fernando Documents Folder: Environment.GetFolderPath = C:\Users\Fernando\Documents Shell Folders\Personal = C:\Users\Fernando\Documents Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator (2020) --------------------------------- Microsoft Flight Simulator (Steam Edition). Content located at: C:\Users\Fernando\AppData\Roaming\Microsoft Flight Simulator\Packages Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v4.x not installed Prepar3D v3.x not installed FSX Steam Edition not installed FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft Flight Simulator SDK 0.12.0.0 (Core) - (Version Data: 0.12.0.0) Microsoft Flight Simulator SDK 0.12.0.0 (Documentation) - (Version Data: 0.12.0.0) Microsoft Flight Simulator SDK 0.12.0.0 (Samples) - (Version Data: 0.12.0.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61000.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.59192.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334 - (Version Data: 14.28.29334.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334 - (Version Data: 14.28.29334.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29913 - (Version Data: 14.28.29913.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29913 - (Version Data: 14.28.29913.0) log.txt Please login to display this image. Link to comment Share on other sites More sharing options...
laben 1 Posted May 31, 2021 Share Posted May 31, 2021 Here is the information requested: Hardware -------- CPU Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz GPU Radeon RX 570 Series (2560 x 1080 x 4294967296 colores) GPU Driver 26.20.15002.61 RAM 16GB @ 1333MHz Microsoft Windows ----------------- Windows 10 Post October 2020 (20H2) Update / Version 10.0.19043 / 64-bit User Profile and Document Folders --------------------------------- User Profile Location: Environment.GetFolderPath = C:\Users\Luis Alberto Volatile Environment\USERPROFILE = C:\Users\Luis Alberto Documents Folder: Environment.GetFolderPath = C:\Users\Luis Alberto\Documents Shell Folders\Personal = C:\Users\Luis Alberto\Documents Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator (2020) --------------------------------- Microsoft Flight Simulator (Windows Store Edition). Content located at: C:\Users\Luis Alberto\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v4.x not installed Prepar3D v3.x not installed FSX Steam Edition not installed FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.59192.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 - (Version Data: 9.0.21022.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720 - (Version Data: 14.26.28720.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720 - (Version Data: 14.26.28720.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29913 - (Version Data: 14.28.29913.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29913 - (Version Data: 14.28.29913.0) Event viewer information: Nombre de la aplicación con errores: FlightSimulator.exe, versión: 0.0.0.0, marca de tiempo: 0x60a521f7 Nombre del módulo con errores: unknown, versión: 0.0.0.0, marca de tiempo: 0x00000000 Código de excepción: 0xc000001d Desplazamiento de errores: 0x000002b0256e2995 Identificador del proceso con errores: 0x2a0c Hora de inicio de la aplicación con errores: 0x01d7565e9f7f8754 Ruta de acceso de la aplicación con errores: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe Ruta de acceso del módulo con errores: unknown Identificador del informe: 4a0ed743-9fe3-49d0-94fd-1103e9d2eedf Nombre completo del paquete con errores: Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe Identificador de aplicación relativa del paquete con errores: App Link to comment Share on other sites More sharing options...
Ferradini 18 Posted June 1, 2021 Share Posted June 1, 2021 I can also confirm CTD, (the sim would not even start) after update. Erased all files related to the CRJ from the simulator and %appdata, started the sim, did a re-installed and immediately after I choose the CRJ got the CTD again. Also the livery for United for the 550 is missing. Looking into the latest installed files I can not see an aircraft config file like in every other third party aircraft, don't know if this could be the issue that the marketplace installation is missing. Windows 10 19042 GTX 1080ti SLI i7 at 3.9 ghz 32gb of vengeance Ram 1500 watt thermaltake psu CRJ Marketstore version Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted June 1, 2021 Deputy Sheriffs Share Posted June 1, 2021 2 minutes ago, Ferradini said: I can also confirm CTD, [...] Please provide also the requested information from further up this topic. Link to comment Share on other sites More sharing options...
MurphyDee 0 Posted June 1, 2021 Share Posted June 1, 2021 I also confirm the same issues after the update to 1.03 and 1.04 with my installation. I do have the CRJ package from MSFS marketplace and also tryed several combinations like community folder empty, sim re-install etc it keeps crashing to desktop. To be able to use the simulator i have to remove the CRJ folder in the \Packages\Official\OneStore directory. The entry in the event log: Faulting application name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x60a521f7 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc000001d Fault offset: 0x0000019ea2f32995 Faulting process id: 0x1974 Faulting application start time: 0x01d7562e3156d5a3 Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe Faulting module path: unknown Report Id: 3477ecfe-45e6-41b3-8a68-70145ee4143d Faulting package full name: Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App Link to comment Share on other sites More sharing options...
Ferradini 18 Posted June 1, 2021 Share Posted June 1, 2021 12 minutes ago, Tom A320 said: Please provide also the requested information from further up this topic. Here is the info Tom: Event Log FlightSimulator.exe 0.0.0.0 60a521f7 unknown 0.0.0.0 00000000 c000001d 0000026cb7052995 2704 01d756ab8c19c04e C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe unknown b4d5d546-b237-4d1d-9c3b-257d79b0fac8 Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe App <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2021-06-01T06:10:06.8718524Z" /> <EventRecordID>5943</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>Flyaway</Computer> <Security /> </System> - <EventData> <Data>FlightSimulator.exe</Data> <Data>0.0.0.0</Data> <Data>60a521f7</Data> <Data>unknown</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>c000001d</Data> <Data>0000026cb7052995</Data> <Data>2704</Data> <Data>01d756ab8c19c04e</Data> <Data>C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe</Data> <Data>unknown</Data> <Data>b4d5d546-b237-4d1d-9c3b-257d79b0fac8</Data> <Data>Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe</Data> <Data>App</Data> </EventData> </Event> Hardware -------- CPU Intel(R) Core(TM) i7-2700K CPU @ 3.90GHz GPU NVIDIA GeForce GTX 1080 (1920 x 1080 x 4294967296 colors) GPU NVIDIA GeForce GTX 1080 (1920 x 1080 x 4294967296 colors) GPU Driver 456.71 RAM 32GB @ 1333MHz Microsoft Windows ----------------- Windows 10 20H2 October 2020 Update / Version 10.0.19042 / 64-bit User Profile and Document Folders --------------------------------- User Profile Location: Environment.GetFolderPath = C:\Users\Ferra Volatile Environment\USERPROFILE = C:\Users\Ferra Documents Folder: Environment.GetFolderPath = C:\Users\Ferra\Documents Shell Folders\Personal = C:\Users\Ferra\Documents Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator (2020) --------------------------------- Microsoft Flight Simulator (Windows Store Edition). Content located at: E:\Flight Simulator Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v4.x (4.5.14.34698) found at: F:\Lockheed Martin\Prepar3D v4\ Prepar3D v3.x not installed FSX Steam Edition not installed FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 - (Version Data: 10.0.30319.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29325 - (Version Data: 14.28.29325.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29325 - (Version Data: 14.28.29325.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.27.29016 - (Version Data: 14.27.29016.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.27.29016 - (Version Data: 14.27.29016.0) Prepar3D v4 Content - (Version Data: 4.5.14.0) Prepar3D v4 Professional Client - (Version Data: 4.5.14.0) Prepar3D v4 Scenery - (Version Data: 4.5.13.0) Prepar3D v4 SDK 4.5.14.34698 - (Version Data: 4.5.14.0) Link to comment Share on other sites More sharing options...
Nixxx 1 Posted June 1, 2021 Share Posted June 1, 2021 Why after update 1.0.4 the throttle can operate only between max - 87% and 40% - 0 of trust? Right after going down a bit from CLB it drops to 40%? Is that mentioned fix live at MSFS content manager? Is that suppose to be like that? I don't think so im unable to maintain landing speed now. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted June 1, 2021 Deputy Sheriffs Share Posted June 1, 2021 6 minutes ago, Nixxx said: Why after update 1.0.4 the throttle can operate only between max - 87% and 40% - 0 of trust? Right after going down a bit from CLB it drops to 40%? Is that mentioned fix live at MSFS content manager? Is that suppose to be like that? I don't think so im unable to maintain landing speed now. Please do not hijack a topic with a completely different issue. Please open you own topic. Link to comment Share on other sites More sharing options...
zebulon69 1 Posted June 1, 2021 Share Posted June 1, 2021 Hi, I also have the same CTD issue with the CRJ downloaded from SimMarket. I can no longer use this plane at the moment. Hope you find a solution quickly! Thank you FR Link to comment Share on other sites More sharing options...
pulplion 3 Posted June 1, 2021 Share Posted June 1, 2021 Hello, Same CTD Problem here. After installing update via MSFS Marketplace it's not possible to select CRJ without CTD. Completely uinstall + reinstall. Tried with empty community folder - nothing helps. Can't fly the CRJ now. Georg Link to comment Share on other sites More sharing options...
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