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CTD after Update


kdt

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  • Deputy Sheriffs
35 minutes ago, Fernando Souto said:

I did not have this problem in the previous version of CRJ even after updated windows and MSFS

And what about the error message I asked for?

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Hardware
--------
CPU Intel(R) Core(TM) i7 CPU         975  @ 3.33GHz
GPU NVIDIA GeForce GTX 970 (2560 x 1440 x 4294967296 Farben)
GPU Driver 466.47
RAM 16GB @ MHz

Microsoft Windows
-----------------
Windows 10 Post October 2020 (20H2) Update / Version 10.0.19043 / 64-bit

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\Klaus Theisen
Volatile Environment\USERPROFILE = C:\Users\Klaus Theisen

Documents Folder:
Environment.GetFolderPath = C:\Users\Klaus Theisen\Documents
Shell Folders\Personal =    C:\Users\Klaus Theisen\Documents


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator (2020)
---------------------------------
Microsoft Flight Simulator (Windows Store Edition). Content located at: C:\Users\Klaus Theisen\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v4.x not installed
Prepar3D v3.x not installed
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 not installed

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.19041.1 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29325 - (Version Data: 14.28.29325.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29325 - (Version Data: 14.28.29325.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29325 - (Version Data: 14.28.29325.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29325 - (Version Data: 14.28.29325.0)

 

 

 

and here are the results of the Windows Event Viewer as a file

Error Message.txt Windows Error Report 1.txt Windows Error Report 2.txt

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The same thing happens to me, only msfs works without installing the CRJ. I can't fly it

 

Hardware
--------
CPU Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
GPU Radeon RX 570 Series (2560 x 1080 x 4294967296 colores)
GPU Driver 26.20.15002.61
RAM 16GB @ 1333MHz

Microsoft Windows
-----------------
Windows 10 Post October 2020 (20H2) Update / Version 10.0.19043 / 64-bit

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\Luis Alberto
Volatile Environment\USERPROFILE = C:\Users\Luis Alberto

Documents Folder:
Environment.GetFolderPath = C:\Users\Luis Alberto\Documents
Shell Folders\Personal =    C:\Users\Luis Alberto\Documents


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator (2020)
---------------------------------
Microsoft Flight Simulator (Windows Store Edition). Content located at: C:\Users\Luis Alberto\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v4.x not installed
Prepar3D v3.x not installed
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 not installed

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.19041.1 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0)
Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.59192.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 - (Version Data: 9.0.21022.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720 - (Version Data: 14.26.28720.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720 - (Version Data: 14.26.28720.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29913 - (Version Data: 14.28.29913.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29913 - (Version Data: 14.28.29913.0)
 

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  • Deputy Sheriffs

Guys, some thing else we just experienced: After the main update 1.16.2 MS delivered today anothe updater (much smaller, around 270MB) without changing the version number. Did everybody else also got this update?

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8 minutes ago, mopperle said:

Guys, some thing else we just experienced: After the main update 1.16.2 MS delivered today anothe updater (much smaller, around 270MB) without changing the version number. Did everybody else also got this update?

Yes, i have installed it. Nothing has changed with CTD.

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Mopperle, yes I did get that latest update (it was strictly an update to the Asobo 787). 

 

Here is the cut and paste from the Aerosoft Version info 1.1.0 that you requested (along with the event log directly below it):

 

Hardware
--------
CPU Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
GPU NVIDIA GeForce GTX 670 (1920 x 1080 x 4294967296 colors)
GPU Driver 456.71
RAM 8GB @ MHz

Microsoft Windows
-----------------
Windows 10 20H2 October 2020 Update / Version 10.0.19042 / 64-bit

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\Dave
Volatile Environment\USERPROFILE = C:\Users\Dave

Documents Folder:
Environment.GetFolderPath = C:\Users\Dave\Documents
Shell Folders\Personal =    C:\Users\Dave\Documents


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator (2020)
---------------------------------
Microsoft Flight Simulator (Windows Store Edition). Content located at: J:\MSFS

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v4.x not installed
Prepar3D v3.x not installed
FSX Steam Edition not installed
FSX SP2/Acceleration (10.0.61637.0 (FSX-Xpack.20070926-1421)) found at: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\

X-Plane 10 & 11
---------------
X-Plane 11 not installed

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.19041.320 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft Flight Simulator X - (Version Data: 10.0.60905.0)
Microsoft Flight Simulator X: Acceleration - (Version Data: 10.0.61637.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0)
Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61000.0)
Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664 - (Version Data: 12.0.40664.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664 - (Version Data: 12.0.40664.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664 - (Version Data: 12.0.40664.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664 - (Version Data: 12.0.40664.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29913 - (Version Data: 14.28.29913.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29913 - (Version Data: 14.28.29913.0)

 

 

Here is the cut and paste info from the event log:

 

Faulting application name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x60a521f7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc000001d
Fault offset: 0x00000266de342995
Faulting process ID: 0x40dc
Faulting application start time: 0x01d75634c8cf067b
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: unknown
Report ID: 432fd4b5-ca6f-4089-8d75-a9ebba8c931d
Faulting package full name: Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

 

Thank you

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On 5/29/2021 at 5:03 PM, Flightfascination said:

 

Fortunately, I can still use MSFS, but the CRJ is now no longer available for me

Run msfs and go to

options > general > traffic

scroll down

set traffic variety to ultra and save changes

Please login to display this image.

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37 minutes ago, TenPatrol said:

Run msfs and go to

options > general > traffic

scroll down

set traffic variety to ultra and save changes

Please login to display this image.

 

That doesn't work this time, as already mentioned. 

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  • Deputy Sheriffs
2 minutes ago, Fernando Souto said:

And what about the error message I asked for?

How do I get error messages and post them here?

thank you

As said, check the Windows Eventviewer. Under Windows Protocolls/Application there should be an entry at the time of the crash. Click on the entry, mark the conteent in the window below and copy and paste:

Please login to display this image.

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Fernando, first you will want to launch MSFS to get a fresh “Error’ entry in the “Event Viewer”, as there can be many other error messages that are not related to MSFS. 

Once this is done, right-click on the Windows icon in the bottom left corner, then left-click “Event Viewer”, then expand “Custom Views” and then click on “Administrative Events” and you will see a picture like Mopperle posted above. 

Your cut and paste should look something like what I have at the bottom of my post above.

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Hardware
--------
CPU Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
GPU NVIDIA GeForce GTX 1060 3GB (1920 x 1080 x 4294967296 cores)
GPU Driver 466.27
RAM 16GB @ MHz

Microsoft Windows
-----------------
Windows 10 Post October 2020 (20H2) Update / Version 10.0.19043 / 64-bit

Edição    Windows 10 Home
Versão    21H1
Instalado em    ‎19/‎12/‎2020
Compilação do SO    19043.1023
Experiência    Windows Feature Experience Pack 120.2212.2020.0

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\Fernando
Volatile Environment\USERPROFILE = C:\Users\Fernando

Documents Folder:
Environment.GetFolderPath = C:\Users\Fernando\Documents
Shell Folders\Personal =    C:\Users\Fernando\Documents


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator (2020)
---------------------------------
Microsoft Flight Simulator (Steam Edition). Content located at: C:\Users\Fernando\AppData\Roaming\Microsoft Flight Simulator\Packages

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v4.x not installed
Prepar3D v3.x not installed
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 not installed

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.19041.1 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft Flight Simulator SDK 0.12.0.0 (Core) - (Version Data: 0.12.0.0)
Microsoft Flight Simulator SDK 0.12.0.0 (Documentation) - (Version Data: 0.12.0.0)
Microsoft Flight Simulator SDK 0.12.0.0 (Samples) - (Version Data: 0.12.0.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0)
Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61000.0)
Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.59192.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334 - (Version Data: 14.28.29334.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334 - (Version Data: 14.28.29334.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29913 - (Version Data: 14.28.29913.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29913 - (Version Data: 14.28.29913.0)
 

log.txt

Please login to display this image.

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Here is the information requested:

 

Hardware
--------
CPU Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
GPU Radeon RX 570 Series (2560 x 1080 x 4294967296 colores)
GPU Driver 26.20.15002.61
RAM 16GB @ 1333MHz

Microsoft Windows
-----------------
Windows 10 Post October 2020 (20H2) Update / Version 10.0.19043 / 64-bit

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\Luis Alberto
Volatile Environment\USERPROFILE = C:\Users\Luis Alberto

Documents Folder:
Environment.GetFolderPath = C:\Users\Luis Alberto\Documents
Shell Folders\Personal =    C:\Users\Luis Alberto\Documents


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator (2020)
---------------------------------
Microsoft Flight Simulator (Windows Store Edition). Content located at: C:\Users\Luis Alberto\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v4.x not installed
Prepar3D v3.x not installed
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 not installed

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.19041.1 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0)
Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.59192.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 - (Version Data: 9.0.21022.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720 - (Version Data: 14.26.28720.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720 - (Version Data: 14.26.28720.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29913 - (Version Data: 14.28.29913.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29913 - (Version Data: 14.28.29913.0)
 

 

Event viewer information:

Nombre de la aplicación con errores: FlightSimulator.exe, versión: 0.0.0.0, marca de tiempo: 0x60a521f7
Nombre del módulo con errores: unknown, versión: 0.0.0.0, marca de tiempo: 0x00000000
Código de excepción: 0xc000001d
Desplazamiento de errores: 0x000002b0256e2995
Identificador del proceso con errores: 0x2a0c
Hora de inicio de la aplicación con errores: 0x01d7565e9f7f8754
Ruta de acceso de la aplicación con errores: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Ruta de acceso del módulo con errores: unknown
Identificador del informe: 4a0ed743-9fe3-49d0-94fd-1103e9d2eedf
Nombre completo del paquete con errores: Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe
Identificador de aplicación relativa del paquete con errores: App

 

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I can also confirm CTD, (the sim would not even start) after update. Erased all files related to the CRJ from the simulator and %appdata, started the sim, did a re-installed and immediately after I choose the CRJ got the CTD again. Also the livery for United for the 550 is missing. Looking into the latest installed files I can not see an aircraft config file like in every other third party aircraft, don't know if this could be the issue that the marketplace installation is missing.

 

Windows 10 19042

GTX 1080ti SLI

i7 at 3.9 ghz

32gb of vengeance Ram

1500 watt thermaltake psu

CRJ Marketstore version

 

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  • Deputy Sheriffs
2 minutes ago, Ferradini said:

I can also confirm CTD, [...]

 

Please provide also the requested information from further up this topic.

 

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I also confirm the same issues after the update to 1.03 and 1.04 with my installation. I do have the CRJ package from MSFS marketplace and also tryed several combinations like community folder empty, sim re-install etc it keeps crashing to desktop. To be able to use the simulator i have to remove the CRJ folder in the \Packages\Official\OneStore directory.

 

The entry in the event log:

 

Faulting application name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x60a521f7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc000001d
Fault offset: 0x0000019ea2f32995
Faulting process id: 0x1974
Faulting application start time: 0x01d7562e3156d5a3
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: unknown
Report Id: 3477ecfe-45e6-41b3-8a68-70145ee4143d
Faulting package full name: Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

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12 minutes ago, Tom A320 said:

 

Please provide also the requested information from further up this topic.

 

 

Here is the info Tom:

 

Event Log

 

FlightSimulator.exe
   0.0.0.0
   60a521f7
   unknown
   0.0.0.0
   00000000
   c000001d
   0000026cb7052995
   2704
   01d756ab8c19c04e
   C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
   unknown
   b4d5d546-b237-4d1d-9c3b-257d79b0fac8
   Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe
   App

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>100</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2021-06-01T06:10:06.8718524Z" />
  <EventRecordID>5943</EventRecordID>
  <Correlation />
  <Execution ProcessID="0" ThreadID="0" />
  <Channel>Application</Channel>
  <Computer>Flyaway</Computer>
  <Security />
  </System>
- <EventData>
  <Data>FlightSimulator.exe</Data>
  <Data>0.0.0.0</Data>
  <Data>60a521f7</Data>
  <Data>unknown</Data>
  <Data>0.0.0.0</Data>
  <Data>00000000</Data>
  <Data>c000001d</Data>
  <Data>0000026cb7052995</Data>
  <Data>2704</Data>
  <Data>01d756ab8c19c04e</Data>
  <Data>C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe</Data>
  <Data>unknown</Data>
  <Data>b4d5d546-b237-4d1d-9c3b-257d79b0fac8</Data>
  <Data>Microsoft.FlightSimulator_1.16.2.0_x64__8wekyb3d8bbwe</Data>
  <Data>App</Data>
  </EventData>
  </Event>

Hardware
--------
CPU Intel(R) Core(TM) i7-2700K CPU @ 3.90GHz
GPU NVIDIA GeForce GTX 1080 (1920 x 1080 x 4294967296 colors)
GPU NVIDIA GeForce GTX 1080 (1920 x 1080 x 4294967296 colors)
GPU Driver 456.71
RAM 32GB @ 1333MHz

Microsoft Windows
-----------------
Windows 10 20H2 October 2020 Update / Version 10.0.19042 / 64-bit

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\Ferra
Volatile Environment\USERPROFILE = C:\Users\Ferra

Documents Folder:
Environment.GetFolderPath = C:\Users\Ferra\Documents
Shell Folders\Personal =    C:\Users\Ferra\Documents


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator (2020)
---------------------------------
Microsoft Flight Simulator (Windows Store Edition). Content located at: E:\Flight Simulator

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v4.x (4.5.14.34698) found at: F:\Lockheed Martin\Prepar3D v4\
Prepar3D v3.x not installed
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 not installed

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.19041.1 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 - (Version Data: 10.0.30319.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29325 - (Version Data: 14.28.29325.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29325 - (Version Data: 14.28.29325.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.27.29016 - (Version Data: 14.27.29016.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.27.29016 - (Version Data: 14.27.29016.0)
Prepar3D v4 Content - (Version Data: 4.5.14.0)
Prepar3D v4 Professional Client - (Version Data: 4.5.14.0)
Prepar3D v4 Scenery - (Version Data: 4.5.13.0)
Prepar3D v4 SDK 4.5.14.34698 - (Version Data: 4.5.14.0)

 

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Why after update 1.0.4 the throttle can operate only between max - 87% and 40% - 0 of trust? Right after going down a bit from CLB it drops to 40%? Is that mentioned fix live at MSFS content manager? Is that suppose to be like that? I don't think so im unable to maintain landing speed now.

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  • Deputy Sheriffs
6 minutes ago, Nixxx said:

Why after update 1.0.4 the throttle can operate only between max - 87% and 40% - 0 of trust? Right after going down a bit from CLB it drops to 40%? Is that mentioned fix live at MSFS content manager? Is that suppose to be like that? I don't think so im unable to maintain landing speed now.

Please do not hijack a topic with a completely different issue. Please open you own topic.

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Hi,

 

I also have the same CTD issue with the CRJ downloaded from SimMarket. I can no longer use this plane at the moment.

Hope you find a solution quickly!

Thank you

 

FR

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Hello,

Same CTD Problem here. After installing update via MSFS Marketplace it's not possible to select CRJ without CTD. Completely uinstall + reinstall. Tried with empty community folder - nothing helps.

Can't fly the CRJ now.

 

Georg

 

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