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Hi, there.

 

Just realize that ""one topic one issue"", so i open another one for this issue.

 

 

 

In Configurator, I selected Navigraph, but it still doesn't work.

 

 

1.png

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  • Deputy Sheriffs

looks as if no database at all is installed.

Please run the attched tool, post the output, so that we know more about your environment and if everything is as it should be.

ASVersionInfo_1102.zip

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9 hours ago, mopperle said:

looks as if no database at all is installed.

Please run the attched tool, post the output, so that we know more about your environment and if everything is as it should be.

ASVersionInfo_1102.zip 14.72 kB · 0 downloads

I’ll try it this evening when finish work(UTC+8 Taipei time)

 

And the folder you show me is that what it looks like at the moment, even thought I haven’t done anything you said, but i’ll try.

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19 hours ago, mopperle said:

looks as if no database at all is installed.

Please run the attched tool, post the output, so that we know more about your environment and if everything is as it should be.

ASVersionInfo_1102.zip 14.72 kB · 2 downloads

Hardware
--------
CPU Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz
GPU NVIDIA GeForce RTX 2060 ()
GPU Driver 466.27
GPU Intel(R) UHD Graphics 630 (1920 x 1080 x 4294967296 色彩)
GPU Driver 27.20.100.9126
RAM 16GB @ 2933MHz

Microsoft Windows
-----------------
Windows 10 20H2 October 2020 Update / Version 10.0.19042 / 64-bit

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\k7890
Volatile Environment\USERPROFILE = C:\Users\k7890

Documents Folder:
Environment.GetFolderPath = C:\Users\k7890\OneDrive\文件
Shell Folders\Personal =    C:\Users\k7890\OneDrive\文件


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator (2020)
---------------------------------
No Microsoft Flight Simulator (2020) found!

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v5.x (5.1.12.26829) found at: C:\Program Files\Lockheed Martin\Prepar3D v5\
Prepar3D v4.x not installed
Prepar3D v3.x not installed
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 not installed

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.19041.320 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 - (Version Data: 10.0.30319.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29914 - (Version Data: 14.28.29914.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29914 - (Version Data: 14.28.29914.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914 - (Version Data: 14.28.29914.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914 - (Version Data: 14.28.29914.0)
Prepar3D v5 Academic Client - (Version Data: 5.1.12.0)
Prepar3D v5 Content - (Version Data: 5.1.12.0)
Prepar3D v5 Scenery - (Version Data: 5.1.12.0)
Prepar3D v5 SDK 5.1.12.26829 - (Version Data: 5.1.12.0)
 

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  • Deputy Sheriffs

Your documents folder is linked to OneDrive. Unlink the documents folder. Not sure whether the special characters are also a problem.

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2 minutes ago, mopperle said:

Your documents folder is linked to OneDrive. Unlink the documents folder. Not sure whether the special characters are also a problem.

how shall i Unlink?

special characters is chinese, I am taiwanese.

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  • Deputy Sheriffs
7 minutes ago, k78908448 said:

how shall i Unlink?

Using Google, you find many "How To"

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4 minutes ago, mopperle said:

Using Google, you find many "How To"

I don't see what you mean.
unlink for my computuer or just for aerosoft a321

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3 minutes ago, mopperle said:

run the tool provided above again

well, after i fix the setting and reinstallation.

I just move all the files again into document folder, it finally works.

 

I do appreciate for your help and patience, It's brand new computer which I just bought 2days ago, haven't met this before.

 

Thank you again, hope this experience will be able to help more people.

 

Regards.

 

 

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  • Deputy Sheriffs

Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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