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P3d v5 hangs, as soon as flight attendant is ringing at the door (A330 pro)


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Hi there,

 

I don't know, if someone already has reported this issue, but everytime, when I start a flight with the A330 professional, everything goes well. Taxiing, takeoff and so on. Except, when the doorchime goes and the purser / flight attendant is going to bring coffee. Then, my sim stops responding and I can not do anything else. I tried to ignore the purser, for I do not need coffee on a flight from TNCM to TNCC, but she gets angry with me and stops my sim anyhow.

 

Please, can someone help me, for I really enjoy flying the A330 and want to complete a flight with it. :D

 

Kind regards,

 

Stefan.

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  • Deputy Sheriffs

Hi Stefan,

- which exact version of P3D

- which exact version of the A330 (run the ASUpdater)

- any error message (check the Windows Eventviewer)

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I am using P3d v5 and Version: 1.0.2.0 (P3DV5) of the A330.

 

I see following in the Eventviewer:

 

 

+ System
   
- Provider
      [ Name] Microsoft-Windows-Resource-Exhaustion-Detector
      [ Guid] {9988748e-c2e8-4054-85f6-0c3e1cad2470}
   
  EventID 2004
   
  Version 0
   
  Level 3
   
  Task 3
   
  Opcode 33
   
  Keywords 0x8000000020000000
   
- TimeCreated
      [ SystemTime] 2021-04-19T13:04:24.7334793Z
   
  EventRecordID 1827
   
- Correlation
      [ ActivityID] {16636b88-3d9b-4b79-ab11-cfd99dcdd3fe}
   
- Execution
      [ ProcessID] 9680
      [ ThreadID] 9764
   
  Channel System
   
  Computer DESKTOP-HCIV1T0
   
- Security
      [ UserID] S-1-5-18
- UserData
   
- MemoryExhaustionInfo
   
- SystemInfo
   
  SystemCommitLimit 137370247168
   
  SystemCommitCharge 137293774848
   
  ProcessCommitCharge 59722432512
   
  PagedPoolUsage 1900986368
   
  PhysicalMemorySize 34291032064
   
  PhysicalMemoryUsage 15891451904
   
  NonPagedPoolUsage 1319755776
   
  Processes 160
   
- PagedPoolInfo
   
- Tag_1
   
  Name MmSt
   
  PoolUsed 833186992
   
- Tag_2
   
  Name FMfn
   
  PoolUsed 159886016
   
- Tag_3
   
  Name MPsc
   
  PoolUsed 58548224
   
- NonPagedPoolInfo
   
- Tag_1
   
  Name smNp
   
  PoolUsed 255627264
   
- Tag_2
   
  Name smBt
   
  PoolUsed 132538368
   
- Tag_3
   
  Name smCB
   
  PoolUsed 127795200
   
- ProcessInfo
   
- Process_1
   
  Name Prepar3D.exe
   
  ID 5000
   
  CreationTime 2021-04-19T11:25:48.7431483Z
   
  CommitCharge 54856482816
   
  HandleCount 0
   
  Version 0.0.0.0
   
  TypeInfo 201
   
- Process_2
   
  Name AivlaSoft.Efb.Client.exe
   
  ID 5416
   
  CreationTime 2021-04-19T11:25:41.4158297Z
   
  CommitCharge 758562816
   
  HandleCount 788
   
  Version 2.2.126.0
   
  TypeInfo 210
   
- Process_3
   
  Name PFPX.exe
   
  ID 11664
   
  CreationTime 2021-04-19T11:25:32.5492169Z
   
  CommitCharge 705622016
   
  HandleCount 728
   
  Version 2.0.4.0
   
  TypeInfo 219
   
- Process_4
   
  Name
   
  ID 0
   
  CreationTime 1601-01-01T00:00:00.0000000Z
   
  CommitCharge 0
   
  HandleCount 0
   
  Version 0.0.0.0
   
  TypeInfo 0
   
- Process_5
   
  Name
   
  ID 0
   
  CreationTime 1601-01-01T00:00:00.0000000Z
   
  CommitCharge 0
   
  HandleCount 0
   
  Version 0.0.0.0
   
  TypeInfo 0
   
- Process_6
   
  Name
   
  ID 0
   
  CreationTime 1601-01-01T00:00:00.0000000Z
   
  CommitCharge 0
   
  HandleCount 0
   
  Version 0.0.0.0
   
  TypeInfo 0
   
- ExhaustionEventInfo
   
  Time 2021-04-19T13:04:24.7009321Z
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Hi, Otto.

 

I just updated it and will test it later on today. Thank you for the information.

 

Kind regards,

 

Stefan.

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Sorry, still the same. 😢

 

Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          19/04/2021 20:51:37
Event ID:      10016
Task Category: None
Level:         Warning
Keywords:      Classic
User:          DESKTOP-HCIV1T0\mrfsn
Computer:      DESKTOP-HCIV1T0
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
 and APPID 
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
 to the user DESKTOP-HCIV1T0\mrfsn SID (S-1-5-21-2048244047-1787628388-353727297-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
    <EventID Qualifiers="0">10016</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2021-04-19T18:51:37.7920108Z" />
    <EventRecordID>1846</EventRecordID>
    <Correlation ActivityID="{1833ae0e-87d2-4ebb-aa1b-7af0913a1954}" />
    <Execution ProcessID="928" ThreadID="6968" />
    <Channel>System</Channel>
    <Computer>DESKTOP-HCIV1T0</Computer>
    <Security UserID="S-1-5-21-2048244047-1787628388-353727297-1001" />
  </System>
  <EventData>
    <Data Name="param1">application-specific</Data>
    <Data Name="param2">Local</Data>
    <Data Name="param3">Activation</Data>
    <Data Name="param4">{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}</Data>
    <Data Name="param5">{15C20B67-12E7-4BB6-92BB-7AFF07997402}</Data>
    <Data Name="param6">DESKTOP-HCIV1T0</Data>
    <Data Name="param7">mrfsn</Data>
    <Data Name="param8">S-1-5-21-2048244047-1787628388-353727297-1001</Data>
    <Data Name="param9">LocalHost (Using LRPC)</Data>
    <Data Name="param10">Unavailable</Data>
    <Data Name="param11">Unavailable</Data>
  </EventData>
</Event>

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  • Deputy Sheriffs

Hallo Stefan,

das Problem was du schilderst ist vollkommen unbekannt. Die erste Meldung oben deutet auf ein Ressourcenproblem hin (Microsoft-Windows-Resource-Exhaustion-Detector).

Die 2. Meldung stellt überhaupt keinen Kontext zum Flugsimulator her.

Bitte lass mal das Tool im Anhang laufen und poste das Ergebnis. Vielleicht liefert das nähere Erkenntnisse.

 

ASVersionInfo_1102.zip

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Und gerade das hier vom Event Properties:

 

Log Name:      Application
Source:        Application Error
Date:          20/04/2021 12:33:51
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-HCIV1T0
Description:
Faulting application name: Prepar3D.exe, version: 5.1.12.26829, time stamp: 0x5fb44f72
Faulting module name: D3D10Warp.dll, version: 10.0.19041.546, time stamp: 0x50c1f389
Exception code: 0xc0000005
Fault offset: 0x00000000000b48b0
Faulting process ID: 0xc60
Faulting application start time: 0x01d735c9d0fc4adc
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v5\Prepar3D.exe
Faulting module path: C:\WINDOWS\SYSTEM32\D3D10Warp.dll
Report ID: c355fb14-0450-468c-a453-22c4f82e2af2
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-04-20T10:33:51.4110285Z" />
    <EventRecordID>1964</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-HCIV1T0</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Prepar3D.exe</Data>
    <Data>5.1.12.26829</Data>
    <Data>5fb44f72</Data>
    <Data>D3D10Warp.dll</Data>
    <Data>10.0.19041.546</Data>
    <Data>50c1f389</Data>
    <Data>c0000005</Data>
    <Data>00000000000b48b0</Data>
    <Data>c60</Data>
    <Data>01d735c9d0fc4adc</Data>
    <Data>C:\Program Files\Lockheed Martin\Prepar3D v5\Prepar3D.exe</Data>
    <Data>C:\WINDOWS\SYSTEM32\D3D10Warp.dll</Data>
    <Data>c355fb14-0450-468c-a453-22c4f82e2af2</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

 

So, ich glaube, es ist etwas los mit P3d. 😢

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Oder mein Computer:

 

- System
   
- Provider
      [ Name] Microsoft-Windows-Resource-Exhaustion-Detector
      [ Guid] {9988748e-c2e8-4054-85f6-0c3e1cad2470}
   
  EventID 2004
   
  Version 0
   
  Level 3
   
  Task 3
   
  Opcode 33
   
  Keywords 0x8000000020000000
   
- TimeCreated
      [ SystemTime] 2021-04-20T10:33:52.3914568Z
   
  EventRecordID 1959
   
- Correlation
      [ ActivityID] {3bf8d2f0-2496-4efa-920e-9eda47469249}
   
- Execution
      [ ProcessID] 9680
      [ ThreadID] 11036
   
  Channel System
   
  Computer DESKTOP-HCIV1T0
   
- Security
      [ UserID] S-1-5-18
- UserData
   
- MemoryExhaustionInfo
   
- SystemInfo
   
  SystemCommitLimit 137370247168
   
  SystemCommitCharge 137353318400
   
  ProcessCommitCharge 103869530112
   
  PagedPoolUsage 617684992
   
  PhysicalMemorySize 34291032064
   
  PhysicalMemoryUsage 15366262784
   
  NonPagedPoolUsage 1010294784
   
  Processes 170
   
- PagedPoolInfo
   
- Tag_1
   
  Name MmSt
   
  PoolUsed 110279856
   
- Tag_2
   
  Name NtfF
   
  PoolUsed 67652800
   
- Tag_3
   
  Name FMfn
   
  PoolUsed 32699648
   
- NonPagedPoolInfo
   
- Tag_1
   
  Name smNp
   
  PoolUsed 279642112
   
- Tag_2
   
  Name smBt
   
  PoolUsed 153874432
   
- Tag_3
   
  Name smCB
   
  PoolUsed 134164480
   
- ProcessInfo
   
- Process_1
   
  Name Prepar3D.exe
   
  ID 3168
   
  CreationTime 2021-04-20T09:44:54.1612764Z
   
  CommitCharge 98549841920
   
  HandleCount 8794
   
  Version 5.1.12.26829
   
  TypeInfo 201
   
- Process_2
   
  Name AivlaSoft.Efb.Client.exe
   
  ID 9436
   
  CreationTime 2021-04-20T09:55:15.0847045Z
   
  CommitCharge 767406080
   
  HandleCount 806
   
  Version 2.2.126.0
   
  TypeInfo 210
   
- Process_3
   
  Name PFPX.exe
   
  ID 6976
   
  CreationTime 2021-04-20T09:54:16.2444607Z
   
  CommitCharge 555388928
   
  HandleCount 724
   
  Version 2.0.4.0
   
  TypeInfo 219
   
- Process_4
   
  Name
   
  ID 0
   
  CreationTime 1601-01-01T00:00:00.0000000Z
   
  CommitCharge 0
   
  HandleCount 0
   
  Version 0.0.0.0
   
  TypeInfo 0
   
- Process_5
   
  Name
   
  ID 0
   
  CreationTime 1601-01-01T00:00:00.0000000Z
   
  CommitCharge 0
   
  HandleCount 0
   
  Version 0.0.0.0
   
  TypeInfo 0
   
- Process_6
   
  Name
   
  ID 0
   
  CreationTime 1601-01-01T00:00:00.0000000Z
   
  CommitCharge 0
   
  HandleCount 0
   
  Version 0.0.0.0
   
  TypeInfo 0
   
- ExhaustionEventInfo
   
  Time 2021-04-20T10:33:53.9630387Z
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  • Deputy Sheriffs

OK, we are getting closer:

1. Open the A330 configurator and uncheck "Force ECAM Software Rendering"

2. There are 3 processes running in parallel: P3D, PFPX, and Aivlasoft. What happens when you stop PFPX and Aivlasoft before running P3D?

 

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I will check that later on. PFPX is possible for me to stop. Aivlasoft I need for my charts. Will try to put it on another pc, just as PFPX, in a couple of days.

 

Will be in touch asap.

 

Thanx for the help and your patience. :D

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I think, I found the problem. It is in my TNCM-scenery. Always, when I start at TNCM / SXM, I get problems with P3d (and the AS-A330). Now I am flying from EDDC to EHAM and I suffer no problems at all. (yet). Aivlasoft is running PFPX was turned off by me.

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Hi Otto,

 

The problem is solved. I reconfigured my TNCM-scenery and now everything goes well. Except steering during taxi. I've tried everything. On day 1, planed kept turning left. After some "stuntwork", problem was solved. Next time the problem is back. TCA is turned off, tiller and auto rudder are both turned off too. 😢

 

Can you help me with this too, please?

 

Kind regards,

 

Stefan.

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  • Deputy Sheriffs
12 minutes ago, FCB191 said:

Except steering during taxi. I've tried everything.

please open a separate topic on this

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  • Deputy Sheriffs

Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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