Dirk1981 9 Posted March 31, 2021 Share Posted March 31, 2021 Hello, I just started the ASUpdater and it stops without finishing the update. See Error (German language). Can anyone help? Yes, I could redownload but this would not be an answer for what went wrong. Thx! Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 31, 2021 Aerosoft Share Posted March 31, 2021 Can you send us the ASUpdater_App_Log.txt from the <Documents>\Aerosoft\ASUpdater\Logs folder? Link to comment Share on other sites More sharing options...
leo03000 22 Posted March 31, 2021 Share Posted March 31, 2021 Strange mine won't even open up now when I double click the icon on my desktop. It instantly disappears. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 31, 2021 Aerosoft Share Posted March 31, 2021 Can you send us the ASUpdater_App_Log.txt from the <Documents>\Aerosoft\ASUpdater\Logs folder? Link to comment Share on other sites More sharing options...
Dirk1981 9 Posted March 31, 2021 Author Share Posted March 31, 2021 vor 43 Minuten, Mathijs Kok sagte: Can you send us the ASUpdater_App_Log.txt from the <Documents>\Aerosoft\ASUpdater\Logs folder? Here we go. Thanks Mathijs. Just for your Information: I rebooted my PC a few times - Still doesn´t work. The issue might is could not find "Aerosoft_CRJ_700\TEXTURE.IBX_JA13RJ\ASCRJ700_EXT_DECAL_FUSE_SOLID_A.PNG.DDS"... I don´t know why this may is missing? ASUpdater_App_Log.txt Link to comment Share on other sites More sharing options...
rodcrutch 0 Posted March 31, 2021 Share Posted March 31, 2021 I am getting the exact same error and the file is there and in the exact path the ASUpdater is looking for. The file is not actually missing at all. Thanks for looking into this. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 31, 2021 Aerosoft Share Posted March 31, 2021 Okay, all being forwarded to the devs and I hope to be able to assist quickly. Do keep in mind you can just download the full new build from your order history page. Link to comment Share on other sites More sharing options...
RF pilot 35 Posted April 1, 2021 Share Posted April 1, 2021 14 hours ago, leo03000 said: Strange mine won't even open up now when I double click the icon on my desktop. It instantly disappears. This usually means your computer thinks it is a virus and is automatically deleting the file. Link to comment Share on other sites More sharing options...
JEP795 17 Posted April 1, 2021 Share Posted April 1, 2021 Hi Mathijs, Same issue here for me. I open it, and it sits there for a second before just exiting out to desktop. Please see my log below. Thanks! ASUpdater_App_Log.txt Link to comment Share on other sites More sharing options...
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