Red1963 25 Posted March 18, 2021 Share Posted March 18, 2021 Hi, any news about our problems? Take care and hopefully stay healthy. Uwe Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 18, 2021 Aerosoft Share Posted March 18, 2021 As said all these issues are currently being discussed with Asobo. I believe they know where it goes wrong but not yet completely what triggers it. Link to comment Share on other sites More sharing options...
Alexdv1724 7 Posted March 18, 2021 Share Posted March 18, 2021 Hi, Same problems on my side. First load is fine, but as soon as I login a second time nothing works. No battery nor external power avail, the EFB only glows a lighter grey but doesn't open when clicked.The rudder pedals are stuck to the left, the nosewheel is stuck at 90 degrees and numerous other issus. To get the aircraft to work sometimes I have to uninstall, reinstall, reboot the game, and load the sim which gets tedious and time consuming. I understand the problem is being looked into and I understand you're all working hard to fix this issue. I'm just disappointed I can't use an aircraft I payed 65$ CAN for. Thank you for taking the time to look into this. Link to comment Share on other sites More sharing options...
philuxbown 3 Posted March 18, 2021 Share Posted March 18, 2021 Same problem. I can start the APU, the external position light work... tried a flight with a32nx, no problems when I load the cRJ still no power I started to have this problem when I set in to,load cold and dark in the tablet options. Maybienit is related ? Link to comment Share on other sites More sharing options...
SantaGrapes 10 Posted March 18, 2021 Author Share Posted March 18, 2021 Sorry everyone that my fluke fixes aren’t helping anyone. Thank you all for showing that I was not alone in this issue! Link to comment Share on other sites More sharing options...
TheRubberduck 2 Posted March 18, 2021 Share Posted March 18, 2021 Hi, I'm having the same issue, grey EFB, no function at all, can't power on the plane anymore. External lights are on. No problems with other planes. Link to comment Share on other sites More sharing options...
Alexdv1724 7 Posted March 18, 2021 Share Posted March 18, 2021 1 hour ago, SantaGrapes said: Sorry everyone that my fluke fixes aren’t helping anyone. Thank you all for showing that I was not alone in this issue! Thank you for starting this thread! I was worried, but now I'm glad to know I'm not alone! Link to comment Share on other sites More sharing options...
Red1963 25 Posted March 19, 2021 Share Posted March 19, 2021 Good Morning everybody, Yesterday I tried any fix mentioned in this forum, but no luck. I even use the repair function for Msfs2020. The only way to get in this bird is to delete those 8 m-files and go to the complete initialisation process. Than I saw the best addon plane for Msfs2020. In VR with the Reverb G2 it is such a beauty plane. Congratulation Aerosoft. But I am realy frustrated, that I can not use it without initialisation. Every second restart of the plane means dark displays and going through all things mentioned above. My system specs: I9-9900k@5.0Ghz 64GB RAM@3600 RTX3090 Win10pro on M2 Msfs2020 on second M2 (moved via Move Function under System/Apps/Flightsimulator Take care all Uwe Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 19, 2021 Aerosoft Share Posted March 19, 2021 and have you tried this? Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3695 Posted March 19, 2021 Developer Share Posted March 19, 2021 The problem is still being worked on. I don't think it's related to the CTDs. It's rather a problem during aircraft initialization after loading (e.g. the aircraft doesn't get the trigger required to start things). We're about to start testing a possible solution for this. Link to comment Share on other sites More sharing options...
Alexdv1724 7 Posted March 19, 2021 Share Posted March 19, 2021 1 minute ago, Hans Hartmann said: The problem is still being worked on. I don't think it's related to the CTDs. It's rather a problem during aircraft initialization after loading (e.g. the aircraft doesn't get the trigger required to start things). We're about to start testing a possible solution for this. I haven't experienced a crash to desktop so far. Thank you for the updates! Link to comment Share on other sites More sharing options...
Tm Scw 15 Posted March 19, 2021 Share Posted March 19, 2021 vor 7 Minuten, Mathijs Kok sagte: and have you tried this? I tried this some minutes ago, as I was scanning the whole forum for possible solutions. Nothing changed, the problem remained the same. What I tried aswell is making an exception in Windows Defender and disabling my other Anti-Virus Software, but no change whatsoever... Link to comment Share on other sites More sharing options...
Tm Scw 15 Posted March 19, 2021 Share Posted March 19, 2021 Thanks for you help @Hans Hartmann and @Mathijs Kok! Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3695 Posted March 19, 2021 Developer Share Posted March 19, 2021 Just now, Tm Scw said: I tried this some minutes ago, as I was scanning the whole forum for possible solutions. Nothing changed, the problem remained the same. What I tried aswell is making an exception in Windows Defender and disabling my other Anti-Virus Software, but no change whatsoever... Can you describe me the way you loaded the aircraft (and started the flight)? If possible step by step. The chances for a quick solution are higher if I can reproduce the problem myself. Link to comment Share on other sites More sharing options...
Tm Scw 15 Posted March 19, 2021 Share Posted March 19, 2021 vor 11 Minuten, Hans Hartmann sagte: Can you describe me the way you loaded the aircraft (and started the flight)? If possible step by step. The chances for a quick solution are higher if I can reproduce the problem myself. Sure thing. So first I made sure everything is up to date (MSFS, Windows, ...), the community folder is totally empty and nothing with SimConnect is running in the background. Then I downloaded the aircraft normally from you website (where I purchased the aircraft). I then started a flight from a gate (MSFS started as admin) and after the initialization everything seems to work. I can turn the EFB on, start the engines, etc. Then I quitted to main menu and restarted the flight at the exact same gate. The second time loading the aircraft is dead, EFB won´t turn on, no electrical power and ailerons and rudder locked in a weird position (I sent screenshots and the video of CaptainStudd shows exaxctly the same position). Now what seems to fix this issue is deleting the m-files in the localstate folder, which starts the initialization again and makes the plane working one time. Please let me know if I missed an important step,that you may need to replicate this problem. Thanks in advance, Tim Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3695 Posted March 19, 2021 Developer Share Posted March 19, 2021 Thanks a lot. I'm going to give this a try. Link to comment Share on other sites More sharing options...
Red1963 25 Posted March 19, 2021 Share Posted March 19, 2021 1 hour ago, Tm Scw said: Sure thing. So first I made sure everything is up to date (MSFS, Windows, ...), the community folder is totally empty and nothing with SimConnect is running in the background. Then I downloaded the aircraft normally from you website (where I purchased the aircraft). I then started a flight from a gate (MSFS started as admin) and after the initialization everything seems to work. I can turn the EFB on, start the engines, etc. Then I quitted to main menu and restarted the flight at the exact same gate. The second time loading the aircraft is dead, EFB won´t turn on, no electrical power and ailerons and rudder locked in a weird position (I sent screenshots and the video of CaptainStudd shows exaxctly the same position). Now what seems to fix this issue is deleting the m-files in the localstate folder, which starts the initialization again and makes the plane working one time. Please let me know if I missed an important step,that you may need to replicate this problem. Thanks in advance, Tim Hallo Tim, Same procedere here. Same results. Cheers Uwe Link to comment Share on other sites More sharing options...
Alexdv1724 7 Posted March 19, 2021 Share Posted March 19, 2021 1 hour ago, Tm Scw said: Sure thing. So first I made sure everything is up to date (MSFS, Windows, ...), the community folder is totally empty and nothing with SimConnect is running in the background. Then I downloaded the aircraft normally from you website (where I purchased the aircraft). I then started a flight from a gate (MSFS started as admin) and after the initialization everything seems to work. I can turn the EFB on, start the engines, etc. Then I quitted to main menu and restarted the flight at the exact same gate. The second time loading the aircraft is dead, EFB won´t turn on, no electrical power and ailerons and rudder locked in a weird position (I sent screenshots and the video of CaptainStudd shows exaxctly the same position). Now what seems to fix this issue is deleting the m-files in the localstate folder, which starts the initialization again and makes the plane working one time. Please let me know if I missed an important step,that you may need to replicate this problem. Thanks in advance, Tim Same procedures for me except I bought the product from the integrated sim marketplace. Link to comment Share on other sites More sharing options...
n00bPilot 0 Posted March 20, 2021 Share Posted March 20, 2021 I just reinstalled the sim again. Nothing in community and picked the CRJ 700. First flight was fine. Went back to the main menu and chose the 550. Started the plane and all screens are dark. Tried using the 700 again and it too is now dark. Plane purchased from MFS Store. Link to comment Share on other sites More sharing options...
Red1963 25 Posted March 20, 2021 Share Posted March 20, 2021 Possible solution my friends! Delete the old Simconnect.cfg Located under user/documents. Uninstall KinteticAssitant!! Normal behavior of the plane now!!! A User of Youtube wrote that he has the same problems with the CJ4. Thanks to Brandon. I tried it and Bingo. Have a nice day. Cheers Uwe Link to comment Share on other sites More sharing options...
Tm Scw 15 Posted March 20, 2021 Share Posted March 20, 2021 Vor 1 Stunde, Red1963 sagte: Possible solution my friends! Delete the old Simconnect.cfg Located under user/documents. Uninstall KinteticAssitant!! Normal behavior of the plane now!!! A User of Youtube wrote that he has the same problems with the CJ4. Thanks to Brandon. I tried it and Bingo. Have a nice day. Cheers Uwe YOU ARE MY HERO!!!! I did not have time for extensive testing yet, but I could load the aircraft multiple times without issues, so I am quite optimistic, that this solved the problem. I did not even had KineticAssistant installed anymore, but the SimConnect.cfg was still lying around. Funny, what a few lines of code can do... Thank you very much and have a wonderful weeked! Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3695 Posted March 20, 2021 Developer Share Posted March 20, 2021 It seems that a solution was found by red1963. A Simconnect.cfg created by an older version of another add-on was slightly malformed and caused the whole Simconnect system to not work anymore. Please find the solution here: I will close this thread now. If you still get a dark cockpit after applying the fix, please create a new thread. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3695 Posted March 20, 2021 Developer Share Posted March 20, 2021 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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