Red1963 25 Posted March 17, 2021 Share Posted March 17, 2021 33 minutes ago, Pilot Studd said: Having the exact same issues, tutorial followed, reset, reinstall ect. Works on first load up and then breaks on the second load up. Please login to view this video. Hallo all here, Good to know that there are more people with exact the same problem. 3 hours ago, SantaGrapes said: This was taken during the initialisation period of the CRJ (during the first 10mins of it loading in the WASM modules). Surely these Coherent GT errors are an issue? @Mathijs Kok@Hans Hartmann I am quite sure that I am not the only one facing this issue. Please login to display this image. I have the same errors. I had reset the plane, reinstalled it. After first initialisation was done everthing was good until the second start. Then rudder stucked to the left and every mfd is dark. The EFB has no function anymore. Brought it via MS Marketplace. I am very frustrated, because it is not the best thing to spend 50,99Euro to rest on the ground... This plane has real potential and I wish I could fly with this beauty. Best regards and stay safe all out there. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 17, 2021 Aerosoft Share Posted March 17, 2021 Some of the issue we see here are not the same, to make things easier for us to follow, try to stay on topic. Link to comment Share on other sites More sharing options...
Pilot Studd 8 Posted March 17, 2021 Share Posted March 17, 2021 Hi Mathijs, My video doesn't show all my issues, they are as follows: No hardware inputs acknowledged by the aircraft except from pitch. Battery not working, not allowing plane to be started up. Elevator and ailerons stuck in positions (as shown in video) No displays working with EFB with a grey screen when clicked. Basically, except on he initial flight after installation the plane is unusable. I've been reinstalling, resetting, moving addons for many hours now, and to no avail. I hope this description helps you reach the problem Regards, Brandon Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 17, 2021 Aerosoft Share Posted March 17, 2021 Brandon, we are at this moment simply totally unable replicate the issues. And to be honest, no other customer has these collection of issues. We have no idea why this happens on your system and not on any other system. Clearly something on your system is different from other system. If I were in your shoes I would seriously consider a re-install of the sim. Link to comment Share on other sites More sharing options...
Red1963 25 Posted March 17, 2021 Share Posted March 17, 2021 1 minute ago, Pilot Studd said: Hi Mathijs, My video doesn't show all my issues, they are as follows: No hardware inputs acknowledged by the aircraft except from pitch. Battery not working, not allowing plane to be started up. Elevator and ailerons stuck in positions (as shown in video) No displays working with EFB with a grey screen when clicked. Basically, except on he initial flight after installation the plane is unusable. I've been reinstalling, resetting, moving addons for many hours now, and to no avail. I hope this description helps you reach the problem Regards, Brandon Hi Pilot Studd, hi Mathijs, Thats exactly my problems too. Regards Uwe Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 17, 2021 Aerosoft Share Posted March 17, 2021 Just now, Red1963 said: Hi Pilot Studd, hi Mathijs, Thats exactly my problems too. Regards Uwe Exactly ALL of these issues discussed and shown in the video? That would make two users. Link to comment Share on other sites More sharing options...
Red1963 25 Posted March 17, 2021 Share Posted March 17, 2021 Just now, Mathijs Kok said: Brandon, we are at this moment simply totally unable replicate the issues. And to be honest, no other customer has these collection of issues. We have no idea why this happens on your system and not on any other system. Clearly something on your system is different from other system. If I were in your shoes I would seriously consider a re-install of the sim. Hi Mathijs, SantaGrapes had done this. Result was the same error. regards Uwe Link to comment Share on other sites More sharing options...
Tm Scw 15 Posted March 17, 2021 Share Posted March 17, 2021 Just to specify: I have the EXACT same issue like pilot studd decribed in both the video and his description. And by exact I mean exact. 100%! And reinstalling does not seem to help either. I will try to do a fresh install over night, but I doubt the result will be any different. Will let you know. Regards, Tim Link to comment Share on other sites More sharing options...
Red1963 25 Posted March 17, 2021 Share Posted March 17, 2021 1 minute ago, Mathijs Kok said: Exactly ALL of these issues discussed and shown in the video? That would make two users. After second launch: EFB grey after switch on Rudder stick to the left Mfd,s Displays black Switches in cockpit without function Cant move the throttles or rudder After installation and initialisation normal plane behavior. Regards Uwe Link to comment Share on other sites More sharing options...
Pilot Studd 8 Posted March 17, 2021 Share Posted March 17, 2021 Thanks for the quick reply, I understand it is hard to replicate a intricate issue like this, it would appear these 4 files are the root cause of it, once deleted the problems I experience go away but I still have to reload the sim. Sadly, I believe I will have to try a full reinstall, hopefully for success. I'll keep you posted. Regards, Brandon Please login to display this image. Link to comment Share on other sites More sharing options...
Red1963 25 Posted March 17, 2021 Share Posted March 17, 2021 1 minute ago, Tm Scw said: Just to specify: I have the EXACT same issue like pilot studd decribed in both the video and his description. And by exact I mean exact. 100%! And reinstalling does not seem to help either. Dito Me too Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 17, 2021 Aerosoft Share Posted March 17, 2021 Okay thanks for those comments. We will discuss them tomorrow with Asosbo. Link to comment Share on other sites More sharing options...
Tm Scw 15 Posted March 17, 2021 Share Posted March 17, 2021 vor 5 Minuten, Pilot Studd sagte: Thanks for the quick reply, I understand it is hard to replicate a intricate issue like this, it would appear these 4 files are the root cause of it, once deleted the problems I experience go away but I still have to reload the sim. Sadly, I believe I will have to try a full reinstall, hopefully for success. I'll keep you posted. Regards, Brandon Please login to display this image. This are the files that reset the CRJ (according to FAQ) It works exactly once when deleting them. So I would need to delete these files and let the CRJ initialize itself to be able to fly it once and redo all of this and restart the sim to make a second fly! Thanks for your help, Mathijs! Link to comment Share on other sites More sharing options...
SantaGrapes 10 Posted March 17, 2021 Author Share Posted March 17, 2021 1 minute ago, Mathijs Kok said: Okay thanks for those comments. We will discuss them tomorrow with Asosbo. Thanks @Mathijs Kok, please do keep us updated! (The same errors in @Pilot Studd's video have happened to me) Link to comment Share on other sites More sharing options...
Red1963 25 Posted March 17, 2021 Share Posted March 17, 2021 3 minutes ago, Pilot Studd said: Thanks for the quick reply, I understand it is hard to replicate a intricate issue like this, it would appear these 4 files are the root cause of it, once deleted the problems I experience go away but I still have to reload the sim. Sadly, I believe I will have to try a full reinstall, hopefully for success. I'll keep you posted. Regards, Brandon Please login to display this image. Maybe MsFs can not read this files after launching the plane again. Like they are read protected? Link to comment Share on other sites More sharing options...
Red1963 25 Posted March 17, 2021 Share Posted March 17, 2021 4 minutes ago, Mathijs Kok said: Okay thanks for those comments. We will discuss them tomorrow with Asosbo. Thank you very much Sir. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 17, 2021 Aerosoft Share Posted March 17, 2021 Well Vol 1 of the manual instructs people to start the sim with admin rights..... Link to comment Share on other sites More sharing options...
Red1963 25 Posted March 17, 2021 Share Posted March 17, 2021 2 minutes ago, Mathijs Kok said: Well Vol 1 of the manual instructs people to start the sim with admin rights..... Tried it with no success. Link to comment Share on other sites More sharing options...
Grinde81 45 Posted March 17, 2021 Share Posted March 17, 2021 Sorry to say I seem to suffer from the following: First install, first flight yesterday, worked great (did one flight only) Logged back on today, plane starts "dead" with all screens off, EFB won't start when clicking on it (although it brightens a bit) Uninstall/Reinstall didn't change a thing. Came across the suggestions to delete "m-files" in the ..\packages\aerosoft-crj\ folder. This makes the plane work for the first flight. Going back to main menu and starting a new flight results in "dead" plane again. Exiting and restarting the sim without deleting the files in ..\packages\aerosoft-crj\ will make my sim start with the plane "dead". Exterior view: Ailerons full right, rudder/nose-wheel full left. Slewing the plane up in the air will make the plane controllable, although no screens and control-surfaces visibly locked as before even though the plane responds to control inputs. Please login to display this image. Link to comment Share on other sites More sharing options...
SantaGrapes 10 Posted March 17, 2021 Author Share Posted March 17, 2021 Another thing that I seemed to have done that now got it to work for me is this: Make sure you don't have anything that uses simconnect (like, for example, the navigraph simlink tool running) when you do a clean install of the aircraft as well as when you calibrate the aircraft for the first time in the sim (the ~10mins period). Again, YMMV, and I'm just recalling what I did to make it work permanently (which I can happily report that mine is still running fine). Link to comment Share on other sites More sharing options...
Red1963 25 Posted March 18, 2021 Share Posted March 18, 2021 42 minutes ago, SantaGrapes said: Another thing that I seemed to have done that now got it to work for me is this: Make sure you don't have anything that uses simconnect (like, for example, the navigraph simlink tool running) when you do a clean install of the aircraft as well as when you calibrate the aircraft for the first time in the sim (the ~10mins period). Again, YMMV, and I'm just recalling what I did to make it work permanently (which I can happily report that mine is still running fine). Tested, another reinstall. Sadly no luck. Same errors as before. All display and EFB dark after restarting the CRJ. Cheers Link to comment Share on other sites More sharing options...
Grinde81 45 Posted March 18, 2021 Share Posted March 18, 2021 4 hours ago, SantaGrapes said: Another thing that I seemed to have done that now got it to work for me is this: Make sure you don't have anything that uses simconnect (like, for example, the navigraph simlink tool running) when you do a clean install of the aircraft as well as when you calibrate the aircraft for the first time in the sim (the ~10mins period). No luck for me either, fresh installs, cleaned "m-files", also tried "Run as Administrator" , no simconnect-apps running. First flight works great. Starting a new one after that, dead plane. Link to comment Share on other sites More sharing options...
scottie2950 3 Posted March 18, 2021 Share Posted March 18, 2021 8 hours ago, Mathijs Kok said: Exactly ALL of these issues discussed and shown in the video? That would make two users. Three Link to comment Share on other sites More sharing options...
n00bPilot 0 Posted March 18, 2021 Share Posted March 18, 2021 I'm having the same problem as well. First flight loaded fine. Succeeding flights always have a black screen. Did a reinstall and it was still the same. Link to comment Share on other sites More sharing options...
holmescz 0 Posted March 18, 2021 Share Posted March 18, 2021 I'm having the same problem as well. First flight loaded fine. Succeeding flights always have a black screen. Did a reinstall and it was still the same. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.