MichailusB 2 Posted March 16, 2021 Share Posted March 16, 2021 5 minutes ago, Hans Hartmann said: I'm sorry, but probably not. If we could reproduce it, it would be a whole different thing, but the time when the crash is happening, is before the CRJ is loaded. That makes it very very difficult for us to track down. I already left my contact at Asobo a message but it's 8:30 PM and he won't see it before tomorrow morning. One more thing: Where did you guys buy your CRJs? From the Aerosoft shop or the Microsoft Marketplace? (I'm not trying to blame anyone, I'm trying to find a pattern...) I´m having CTDs (even after trying everything mentioned in FAQs) too - I bought the CRJ in Aerosoft Store. In my case it generates few bites large "m" file and crashes. Not been able to load the plane yet, unfortunately. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 16, 2021 Aerosoft Share Posted March 16, 2021 3 minutes ago, PhntmV2 said: I bought mine from ur page. A guy who mentioned having this problem earlier aswell, said he bought it in the ingame store. There should not be any difference between the two versions. Link to comment Share on other sites More sharing options...
Manny 41 Posted March 16, 2021 Share Posted March 16, 2021 I have the same issue. I deleted m* from that folder and restarted sim and loaded the CRJ in the sim. Now i have only one m file m25e98d15.obj nothing else.. and it CTDs right away Link to comment Share on other sites More sharing options...
AceRestricted 0 Posted March 16, 2021 Share Posted March 16, 2021 So I bought the CRJ at your guys store page so I load above the ocean it works fine but then when i try airport it crashes on the load Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 16, 2021 Aerosoft Share Posted March 16, 2021 1 minute ago, AceRestricted said: So I bought the CRJ at your guys store page so I load above the ocean it works fine but then when i try airport it crashes on the load and have you tried what the FAQ suggests? Link to comment Share on other sites More sharing options...
AceRestricted 0 Posted March 16, 2021 Share Posted March 16, 2021 Just now, Mathijs Kok said: Yeah I have Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted March 16, 2021 Developer Share Posted March 16, 2021 OK. So splitting the thread was a mistake. Turns out that all have the same issue. I'm sorry to say but right now we can't do much. I'll try to get a solution for you tomorrow morning. Link to comment Share on other sites More sharing options...
FS9Guy 1 Posted March 16, 2021 Share Posted March 16, 2021 I bought mine through the marketplace, and haven’t been able to load it yet. I’ve also been getting CTD issues. Link to comment Share on other sites More sharing options...
MichailusB 2 Posted March 16, 2021 Share Posted March 16, 2021 Just to update... I´ve "reset" the CRJ folder in MS LocalState. Loaded Airbus A320, loading of that aircraft took some 8 minutes. Quit the flight, selected CRJ, loaded CRJ. The loading took less than one minute, CRJ loaded onto the simulation. I could interact with EFB, started the start-up procedure. Quit the flight, wanted to check again. To no avail - now I can´t load CRJ any more, always immediate CTD. These are the files in the folder, let me know if you would like me to provide some more details. P.S.: The aircraft looks and feels amazing, at least based on those 3 mins I managed to load it and use it. There must be something broken in the way the simulator loads the aircraft. Using no antivirus, MSFS running as admin. Please login to display this image. Link to comment Share on other sites More sharing options...
sandpatt 5 Posted March 16, 2021 Share Posted March 16, 2021 I don't know if it can help you guys in the troubleshooting, but i've tried the following without any succes. 0) empty community folder 1) delete crj in content manager 2) delete the aerosoft-crj folder in appdata 3) start the sim and fly with another plane 4) restart the sim and re-download the CRJ 5) a new aerosoft-crj folder was created 6) restart the sim 7) load a flight with the crj 700 > again instant crash and only 1 file created in the appdata folder Eventvwr always give the same error Naam van toepassing met fout: FlightSimulator.exe, versie: 0.0.0.0, tijdstempel: 0x6040b793 Naam van module met fout: FlightSimulator.exe, versie: 0.0.0.0, tijdstempel: 0x6040b793 Uitzonderingscode: 0xc0000005 Foutmarge: 0x000000000188bf77 Id van proces met fout: 0x3a4c Starttijd van toepassing met fout: 0x01d71aa76d119f5b Pad naar toepassing met fout: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.14.5.0_x64__8wekyb3d8bbwe\FlightSimulator.exe Pad naar module met fout: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.14.5.0_x64__8wekyb3d8bbwe\FlightSimulator.exe Rapport-id: f4ad2647-7238-4645-adf5-ac6ce039b76e Volledige pakketnaam met fout: Microsoft.FlightSimulator_1.14.5.0_x64__8wekyb3d8bbwe Relatieve toepassings-id van pakket met fout: App Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted March 16, 2021 Developer Share Posted March 16, 2021 Thanks for the report. I will forward this first thing tomorrow morning. Link to comment Share on other sites More sharing options...
JamesAnthony 4 Posted March 16, 2021 Share Posted March 16, 2021 Update - I loaded into any plane on ground, then I went back to main menu and selected the 700. I saw someone else suggest trying to start in mid air. I did this and it loaded. I let it crash and it put me at the nearest airport after respawn. I was then able to fly the plane. I exited it out an chose another airport and it loaded just fine. I flew for a little bit and backed out to main menu. I then loaded the 550 and that is when it took about 8 minutes to load and it did. I was able to fly that as well. I now have all 8 files that were suppose to be there. I have closed sim and tried it again and all seems to work. Before doing all this I deleted all the "m" files or file that was present as the FAQ suggested. Hope you all can get it. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted March 16, 2021 Developer Share Posted March 16, 2021 Still not an acceptable solution if you ask me, but I'm nonetheless happy that you got it to work Link to comment Share on other sites More sharing options...
PhntmV2 8 Posted March 16, 2021 Author Share Posted March 16, 2021 vor 9 Minuten, JamesAnthony sagte: Update - I loaded into any plane on ground, then I went back to main menu and selected the 700. I saw someone else suggest trying to start in mid air. I did this and it loaded. I let it crash and it put me at the nearest airport after respawn. I was then able to fly the plane. I exited it out an chose another airport and it loaded just fine. I flew for a little bit and backed out to main menu. I then loaded the 550 and that is when it took about 8 minutes to load and it did. I was able to fly that as well. I now have all 8 files that were suppose to be there. I have closed sim and tried it again and all seems to work. Before doing all this I deleted all the "m" files or file that was present as the FAQ suggested. Hope you all can get it. Imma try that *_* Link to comment Share on other sites More sharing options...
PhntmV2 8 Posted March 16, 2021 Author Share Posted March 16, 2021 I agree to Hans tho, thats not really what to expect Link to comment Share on other sites More sharing options...
lowi66 13 Posted March 16, 2021 Share Posted March 16, 2021 One more hint from my side: on my PC MSFS didn't even create a folder "aerosoft-crj" in the appdata/roaming folder. But my CRJ works, at least on the ground. All displays are on. Hadn't the time yet to start a first flight. AppData/Roaming/../Packages: no CRJ-folder, no "m"-files. Maybe this folder has been created somewhere else, but I didn't change anything during the installation (I've installed the CRJ 3 times, just to check this) Please login to display this image. AppData/Local/.../Community: 1,61 GB installed without issues Please login to display this image. Link to comment Share on other sites More sharing options...
JamesAnthony 4 Posted March 16, 2021 Share Posted March 16, 2021 12 minutes ago, PhntmV2 said: I agree to Hans tho, thats not really what to expect Oh for sure. But it worked haha Link to comment Share on other sites More sharing options...
podzob 11 Posted March 16, 2021 Share Posted March 16, 2021 hello, I have the same problem. I bought on the site, the installation is going well, i did the installation as administrator. I see the plane, I can select it, I choose the airport and I click on launch the flight, when loading approximately 1/3, MSFS crash and I go back to the desktop after 4 instal, retry... I don't understand why I have these crashes Thanks for your help Link to comment Share on other sites More sharing options...
MichailusB 2 Posted March 16, 2021 Share Posted March 16, 2021 The behavior on my side is as follows now: start the sim, load CRJ on the ground (gate, parking, runway, wherever) - CTD start the sim, load A320 (FBW) on the ground (gate, parking, runway, wherever) - OK load CRJ on the ground - OK everything works on the plane, controls, displays, manage to take off and perform a flight succesfully (what an amazing job you did guys, it´s splendid) exit the flight, back to the menu start another flight with CRJ - CTD restart the sim, load CRJ on the ground (gate, parking, runway, wherever) - CTD rinse and repeat. In my case the CRJ gets loaded and works only after I load another plane. If I want to start a new flight after a running a CRJ "session", immediately CTD. No way I can start with the CRJ straight away. Link to comment Share on other sites More sharing options...
PhntmV2 8 Posted March 16, 2021 Author Share Posted March 16, 2021 vor 35 Minuten, JamesAnthony sagte: Update - I loaded into any plane on ground, then I went back to main menu and selected the 700. I saw someone else suggest trying to start in mid air. I did this and it loaded. I let it crash and it put me at the nearest airport after respawn. I was then able to fly the plane. I exited it out an chose another airport and it loaded just fine. I flew for a little bit and backed out to main menu. I then loaded the 550 and that is when it took about 8 minutes to load and it did. I was able to fly that as well. I now have all 8 files that were suppose to be there. I have closed sim and tried it again and all seems to work. Before doing all this I deleted all the "m" files or file that was present as the FAQ suggested. Hope you all can get it. Why did it reset you to the airport after crashing? I get reseted to where I started, in the air. Link to comment Share on other sites More sharing options...
JamesAnthony 4 Posted March 16, 2021 Share Posted March 16, 2021 1 minute ago, PhntmV2 said: Why did it reset you to the airport after crashing? I get reseted to where I started, in the air. Maybe something to do with starting over the water? It would be me at an airport. I am not sure tho. Did it work for you? Link to comment Share on other sites More sharing options...
PhntmV2 8 Posted March 16, 2021 Author Share Posted March 16, 2021 I tried what you did. It didnt reset me to the airport. So I was going back to main menu. Then I tried to relaunch the 700 on an airport. It instantly crashed. I forgot to delete the m file tho, maybe thats what caused it. I have 5 m files now tho. Im restarting the sim now, maybe it will work. Link to comment Share on other sites More sharing options...
dantheo 3 Posted March 16, 2021 Share Posted March 16, 2021 20 minutes ago, lowi66 said: One more hint from my side: on my PC MSFS didn't even create a folder "aerosoft-crj" in the appdata/roaming folder. But my CRJ works, at least on the ground. All displays are on. Hadn't the time yet to start a first flight. AppData/Roaming/../Packages: no CRJ-folder, no "m"-files. Maybe this folder has been created somewhere else, but I didn't change anything during the installation (I've installed the CRJ 3 times, just to check this) Please login to display this image. AppData/Local/.../Community: 1,61 GB installed without issues Please login to display this image. That's because you're supposed to be looking under Local, not Roaming. Look here - \AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\packages Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted March 16, 2021 Developer Share Posted March 16, 2021 2 minutes ago, dantheo said: That's because you're supposed to be looking under Local, not Roaming. Look here - \AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\packages Depends. If he has a Steam version of MSFS, it's Roaming, not Local. Link to comment Share on other sites More sharing options...
JamesAnthony 4 Posted March 16, 2021 Share Posted March 16, 2021 4 minutes ago, dantheo said: That's because you're supposed to be looking under Local, not Roaming. Look here - \AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\packages For steam he is looking in the right place. Please login to display this image. Link to comment Share on other sites More sharing options...
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