august78 5 Posted March 16, 2021 Share Posted March 16, 2021 After several attempts I finally managed to purchase the CRJ, but now I get a timeout when redirected to the cd1 download. Link to comment Share on other sites More sharing options...
august78 5 Posted March 16, 2021 Author Share Posted March 16, 2021 Question: I gave up on your download server and purchased a second copy of the CRJ from MSFS marketplace. Can I give my aerosoft version copy away to a friend? Link to comment Share on other sites More sharing options...
Raelon Masters 3 Posted March 16, 2021 Share Posted March 16, 2021 Just purchased now i cant download it? We're you guys really not ready? Link to comment Share on other sites More sharing options...
fly3400 10 Posted March 16, 2021 Share Posted March 16, 2021 Hi. I cannot download either. Tried 3 different browsers on a 200Mbps connection. Seems to be a common issue. High server load? Link to comment Share on other sites More sharing options...
Raelon Masters 3 Posted March 16, 2021 Share Posted March 16, 2021 Just now, fly3400 said: Hi. I cannot download either. Tried 3 different browsers on a 200Mbps connection. Seems to be a common issue. High server load? Most likely they havent an issue on the payment processing side thats for sure. Link to comment Share on other sites More sharing options...
Алексей Унишков 1 Posted March 16, 2021 Share Posted March 16, 2021 The same problem. Link not available! (cdn1.aerosoft.com) Link to comment Share on other sites More sharing options...
mhron 31 Posted March 16, 2021 Share Posted March 16, 2021 Probably they weren't expecting that demand on the very first day. Just be patient, I'm also stuck on a non-working download. Link to comment Share on other sites More sharing options...
Алексей Унишков 1 Posted March 16, 2021 Share Posted March 16, 2021 Those who bought at Marketplace are already in flight Link to comment Share on other sites More sharing options...
Spirit Wings 0 Posted March 16, 2021 Share Posted March 16, 2021 Same issue, which is surprising and disappointing. I'm not purchasing from Aerosoft again if they can't handle the volume. Link to comment Share on other sites More sharing options...
emilkernen 5 Posted March 16, 2021 Share Posted March 16, 2021 This is so bad... They did know this. They have been bragging about how many people that have been checking their forum and now they cant even handel my download? Link to comment Share on other sites More sharing options...
J Chamberlain 20 Posted March 16, 2021 Share Posted March 16, 2021 For some reason the download link has "mirror/eu" at the end of it... are all downloads being ran through the EU distribution node? That's not very good. EDIT: Not sure if it was just a fluke, but I removed the /mirror/eu from the end of the link and mine has downloaded! Suggest everyone to try this! Link to comment Share on other sites More sharing options...
FlyByWire128 42 Posted March 16, 2021 Share Posted March 16, 2021 1 minute ago, emilkernen said: This is so bad... They did know this. They have been bragging about how many people that have been checking their forum and now they cant even handel my download? Even if they expected a massive surge in traffic, it isn't exactly easy or cheap to increase your server bandwidth/capacity for a 1-time event. Would you go out and buy a 15-passenger van to drive every day because one day every few years you have to transport a bunch of people? Link to comment Share on other sites More sharing options...
DoctorFunk 0 Posted March 16, 2021 Share Posted March 16, 2021 If you get timeouts on the cdn1.xxx URL. Change cdn1 to cdn2. Worked for me ;) Link to comment Share on other sites More sharing options...
emilkernen 5 Posted March 16, 2021 Share Posted March 16, 2021 3 minutes ago, emilkernen said: This is so bad... They did know this. They have been bragging about how many people that have been checking their forum and now they cant even handel my download? Disable windows defender, that works for me. I could finally download. Link to comment Share on other sites More sharing options...
Chris Corwin 5 Posted March 16, 2021 Share Posted March 16, 2021 Agreed. Very disappointing, the hype was very real for this and isn't the best look. It took me 45m of reloads but it is finally coming across. Still can't wait to get this baby in the air. DFW-BTR-ATL-ROA-DCA-IND-ORD-OMA-DEN-ASE-PHX. My day is going to be full! Link to comment Share on other sites More sharing options...
FireDeamon201 0 Posted March 16, 2021 Share Posted March 16, 2021 I am now able to download it. try downloading it now Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 16, 2021 Aerosoft Share Posted March 16, 2021 We have handles a few thousand orders. Just try again in an hour. Keep in mind that we cannot refund download orders (we warn you three times and ask you to confirm two times!) Link to comment Share on other sites More sharing options...
Raelon Masters 3 Posted March 16, 2021 Share Posted March 16, 2021 18 minutes ago, FlyByWire128 said: Even if they expected a massive surge in traffic, it isn't exactly easy or cheap to increase your server bandwidth/capacity for a 1-time event. Would you go out and buy a 15-passenger van to drive every day because one day every few years you have to transport a bunch of people? If i was being paid by those people yah i would, and when i was done id scale back, Its called scalable infrastructure. Link to comment Share on other sites More sharing options...
Spirit Wings 0 Posted March 16, 2021 Share Posted March 16, 2021 11 minutes ago, Raelon Masters said: If i was being paid by those people yah i would, and when i was done id scale back, Its called scalable infrastructure. Correct, it's not hard to do this with AWS (or other cloud providers) - it's how retailers scale up for the holidays. I'm getting a better result using a download manager - seems more capable of handling than Chrome. But this isn't a good experience. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted March 17, 2021 Deputy Sheriffs Share Posted March 17, 2021 Aerosoft uses AWS for their server-side activity and has for some time now. Link to comment Share on other sites More sharing options...
Raelon Masters 3 Posted March 17, 2021 Share Posted March 17, 2021 Simply using AWS doesn't mean your using it correctly or to its full potential, which is why I'm not sure why you linked my post here? Anyone who thinks AWS is impossible to slow down, or clog is simply deluded. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 17, 2021 Aerosoft Share Posted March 17, 2021 1 hour ago, Raelon Masters said: Simply using AWS doesn't mean your using it correctly or to its full potential, which is why I'm not sure why you linked my post here? Anyone who thinks AWS is impossible to slow down, or clog is simply deluded. I will forward your comments to our IT department sir. Link to comment Share on other sites More sharing options...
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