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A330 CTD


FlyAmirk85

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Hello

 

I had a crash to desktop today while taxiing to the runway in the Aerosoft A330.

 

Here is the error report:

 

Prepar3D.exe 
   4.5.14.34698 
   5e94b5c2 
   nvwgf2umx.dll 
   27.21.14.6172 
   60357392 
   c0000005 
   000000000162b870 
   33b4 
   01d719060ffba28e 
   C:\Lockheed Martin\Prepar3D v4\Prepar3D.exe 
   C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_272b5c540127d6d2\nvwgf2umx.dll 
   6d0d7f18-883f-4231-8200-9234cdba51e9 
    
    
 - Provider 

   [ Name]  Application Error 
 
  - EventID 1000 

   [ Qualifiers]  0 
 
   Version 0 
 
   Level 2 
 
   Task 100 
 
   Opcode 0 
 
   Keywords 0x80000000000000 
 
  - TimeCreated 

   [ SystemTime]  2021-03-14T20:21:47.8933744Z 
 
   EventRecordID 11222 
 
   Correlation 
 
  - Execution 

   [ ProcessID]  0 
   [ ThreadID]  0 
 
   Channel Application 
 
   Computer DESKTOP-RJJKO1C 
 
   Security 
 

- EventData 

   Prepar3D.exe 
   4.5.14.34698 
   5e94b5c2 
   nvwgf2umx.dll 
   27.21.14.6172 
   60357392 
   c0000005 
   000000000162b870 
   33b4 
   01d719060ffba28e 
   C:\Lockheed Martin\Prepar3D v4\Prepar3D.exe 
   C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_272b5c540127d6d2\nvwgf2umx.dll 
   6d0d7f18-883f-4231-8200-9234cdba51e9 
    
    
Regards,

 

/Amir Khatibi

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I believe that is an NVIDIA Driver error.  I would wipe your graphics drivers using the software located HERE (please, read the instructions CAREFULLY) and then reinstall.  The overarching proceduer is:

 

1. Download the latest graphics driver installer from NVIDIA. 

2. Download and unzip the driver wipe software from the link above.

3. Reboot your computer in the Safe Mode (if you don't know how to do this just Google it).

4. Run the driver wipe software downloaded and unzipped in Step 2 above.

5. Install the latest NVIDIA Graphics Driver software downloaded in Step 1 above.

 

Best wishes.

 

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