Serg1234 0 Posted March 1, 2021 Share Posted March 1, 2021 Is it possible to switch to PMDG instead Aerosoft ? Link to comment Share on other sites More sharing options...
FlyReal87 7 Posted March 1, 2021 Share Posted March 1, 2021 vor 6 Minuten, Serg1234 sagte: Is it possible to switch to PMDG instead Aerosoft ? I don't think that's possible, if it did, everyone would surely change their license as quickly as possible to PMDG today, and thus be able to obtain the update earlier than from AS. I think we should just give Aersoft the time it needs. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 1, 2021 Aerosoft Share Posted March 1, 2021 I am trying to get an update on this, standby. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 1, 2021 Aerosoft Share Posted March 1, 2021 I just checked with everybody, we simply did not receive any files so far. Of course we have contacted Robert. Link to comment Share on other sites More sharing options...
Yannes28 2 Posted March 1, 2021 Share Posted March 1, 2021 Thank you Mr.Kok for the status update...hoping on PMDG now to hand it to you as soon as possible. Link to comment Share on other sites More sharing options...
Puukka 28 Posted March 1, 2021 Share Posted March 1, 2021 vor 1 minute, Mathijs Kok sagte: I just checked with everybody, we simply did not receive any files so far. Of course we have contacted Robert. Thanks a lot. Anyway we shouldn't hurry, the first installer file had problems with the registration, Rob solved it with a second version. Also there are minor bugs which will be solved with a Micro Update soon. Complex software like this one regulary needs post-release fixes, we should be more patient. Thanks PMDG and Aerosoft for your products and support! Regards, Herbert Link to comment Share on other sites More sharing options...
chipkiel 0 Posted March 1, 2021 Share Posted March 1, 2021 43 minutes ago, Mathijs Kok said: I just checked with everybody, we simply did not receive any files so far. Of course we have contacted Robert. Thanks Mathijs. This wasn't good news but at least we know more than we did. -Charles Link to comment Share on other sites More sharing options...
Flying_Timm 171 Posted March 1, 2021 Share Posted March 1, 2021 If Aerosoft really didn't receive the files yet, its a shame from PMDG to their customers. Link to comment Share on other sites More sharing options...
Jude 190 Posted March 1, 2021 Share Posted March 1, 2021 Do you really want the files to be delivered to you that have errors? There was an issue with the exe from PMDG which caused activation issues so PMDG had to create new ones to fix the issue which was rolled out, so this is why the delay is happening. Link to comment Share on other sites More sharing options...
Flying_Timm 171 Posted March 1, 2021 Share Posted March 1, 2021 vor 1 minute, Jude sagte: Do you really want the files to be delivered to you that have errors? There was an issue with the exe from PMDG which caused activation issues so PMDG had to create new ones to fix the issue which was rolled out, so this is why the delay is happening. Non of my friends had this issue. And its a installer - not a system. I don´t see a problem why its that difficult to share the installers to 3rd party shops for their upload. Especially for a "professional" flight sim company like PMDG. But however, it must have a reason - we just don´t know it. And its certainly not the reason to get the customers directly to the own shop - I guess. Link to comment Share on other sites More sharing options...
Jude 190 Posted March 1, 2021 Share Posted March 1, 2021 The issue occurred if you had no other PMDG products installed except for the 777. If you had installed the NGXu or 747 for Prepar3d v5, then the issue did not occur. https://forum.pmdg.com/forum/main-forum/general-discussion-news-and-announcements/111916-27feb21-followup-for-anyone-who-is-having-activation-issues-solution-included-please-do-this Link to comment Share on other sites More sharing options...
CJ Reed 4 Posted March 1, 2021 Share Posted March 1, 2021 When I go to https://support.aerosoft.com/pages/content as recommended the "Add Product" option doesn't include the "PMDG 777-200LR for P3D4" It only lists only the FSX version So I can't add the boxed version of the product I have using that. Is there a solution? (at the moment I just lists the Airbus bundle professional which I bought online) Many thanks, Chris. Link to comment Share on other sites More sharing options...
Flying_Timm 171 Posted March 1, 2021 Share Posted March 1, 2021 vor 1 minute, CJ Reed sagte: When I go to https://support.aerosoft.com/pages/content as recommended the "Add Product" option doesn't include the "PMDG 777-200LR for P3D4" It only lists only the FSX version So I can't add the boxed version of the product I have using that. Is there a solution? (at the moment I just lists the Airbus bundle professional which I bought online) Many thanks, Chris. Why don´t you not just check the https://www.aerosoft.com/de/account/downloads section? My versions are in there. Link to comment Share on other sites More sharing options...
CJ Reed 4 Posted March 1, 2021 Share Posted March 1, 2021 Just now, Flying_Timm said: Why don´t you not just check the https://www.aerosoft.com/de/account/downloads section? My versions are in there. because the product is boxed. Link to comment Share on other sites More sharing options...
Flying_Timm 171 Posted March 1, 2021 Share Posted March 1, 2021 gerade, CJ Reed sagte: because the product is boxed. Ah. Sad story ok Link to comment Share on other sites More sharing options...
chipkiel 0 Posted March 1, 2021 Share Posted March 1, 2021 46 minutes ago, Flying_Timm said: If Aerosoft really didn't receive the files yet, its a shame from PMDG to their customers. Sometimes miscommunications happen. The problem here is that one group is US based (PMDG) and the other is here in Germany...so we hav about a 6 or 7 hour time difference. I an sad that I won't get to fly the 777-200er today but I will hopefully get to do so tomorrow. -Kiel Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted March 1, 2021 Deputy Sheriffs Share Posted March 1, 2021 36 minutes ago, CJ Reed said: When I go to https://support.aerosoft.com/pages/content as recommended the "Add Product" option doesn't include the "PMDG 777-200LR for P3D4" It only lists only the FSX version So I can't add the boxed version of the product I have using that. Is there a solution? (at the moment I just lists the Airbus bundle professional which I bought online) Many thanks, Chris. The reason might be, that until now there was no download for v4 avail/necessary. I think it will change when the new v5 installer is avail. Link to comment Share on other sites More sharing options...
Flying_Timm 171 Posted March 1, 2021 Share Posted March 1, 2021 vor 27 Minuten, chipkiel sagte: Sometimes miscommunications happen. The problem here is that one group is US based (PMDG) and the other is here in Germany...so we hav about a 6 or 7 hour time difference. I an sad that I won't get to fly the 777-200er today but I will hopefully get to do so tomorrow. If only that is the case, then "gute Nacht" In a world in 2021.... however. Fingers crossed that PMDG get that done somehow Link to comment Share on other sites More sharing options...
Ephedrin 9 Posted March 1, 2021 Share Posted March 1, 2021 vor 41 Minuten, Flying_Timm sagte: If only that is the case, then "gute Nacht" In a world in 2021.... however. Fingers crossed that PMDG get that done somehow The transatlantic cable is probably busy with skype and zoom connections xDDD Link to comment Share on other sites More sharing options...
DVA12924 0 Posted March 2, 2021 Share Posted March 2, 2021 Does anyone know what the version number will be when Aerosoft releases the new file? I'm still showing 1.10.8448 which is only the v4 version from when I downloaded it last. Just trying to be sure I don't keep redownloading the old installer to check if it's updated. Link to comment Share on other sites More sharing options...
Agera1204 14 Posted March 2, 2021 Share Posted March 2, 2021 36 minutes ago, DVA12924 said: Does anyone know what the version number will be when Aerosoft releases the new file? I'm still showing 1.10.8448 which is only the v4 version from when I downloaded it last. Just trying to be sure I don't keep redownloading the old installer to check if it's updated. Pretty sure its 1.11.(can't remember the rest) Link to comment Share on other sites More sharing options...
FlyReal87 7 Posted March 2, 2021 Share Posted March 2, 2021 vor 4 Stunden , DVA12924 sagte: Does anyone know what the version number will be when Aerosoft releases the new file? I'm still showing 1.10.8448 which is only the v4 version from when I downloaded it last. Just trying to be sure I don't keep redownloading the old installer to check if it's updated. Hello DVA12924, the version number should be the following since tonight: 1.11.1143 Link to comment Share on other sites More sharing options...
Yannes28 2 Posted March 2, 2021 Share Posted March 2, 2021 Good morning AS team, is it possible to give an update on the current status? Link to comment Share on other sites More sharing options...
FlyReal87 7 Posted March 2, 2021 Share Posted March 2, 2021 vor 34 Minuten, Yannes28 sagte: Good morning AS team, is it possible to give an update on the current status? I think you won't get any big new news, we're all waiting for the update here, it is of course frustrating but what do you want to do,its also depends on PMDG because they have brought out a new update last night. Wie sagen wir in Deutschland so schön "abwarten und Tee trinken". Link to comment Share on other sites More sharing options...
Yannes28 2 Posted March 2, 2021 Share Posted March 2, 2021 vor 14 Minuten, FlyReal87 sagte: I think you won't get any big new news, we're all waiting for the update here, it is of course frustrating but what do you want to do,its also depends on PMDG because they have brought out a new update last night. Wie sagen wir in Deutschland so schön "abwarten und Tee trinken". Ich habe meinen morgendlichen Tee schon durch... Link to comment Share on other sites More sharing options...
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