aerofly_mbahman 0 Posted January 25, 2021 Share Posted January 25, 2021 Hi ... I have a problem with A320 Professional, while cruising suddenly hangs for about 10 seconds and then exits to Windows. I don't know why it happened? I include some data and information about the software Regular as well as experimental updates are available for installation Prepar3D 4.x (4.5.11.29713) found: (D:\Lockheed Martin\Prepar3D v4\) Product Name: Aerosoft A320-A321 Professional for Prepar3D v4.x Add-on Path: C:\Users\aeroc\Documents\Aerosoft\Aerosoft A320-A321 Professional Installed version: 1.4.1.2 No updates available for this product! As for the log results : Log Name: Application Source: Application Error Date: 24/01/2021 17:16:14 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-D8TF08L Description: Faulting application name: Prepar3D.exe, version: 4.5.11.29713, time stamp: 0x5ca56c53 Faulting module name: Airbus_ECAMD2D.dll, version: 1.64.0.471, time stamp: 0x5fa91948 Exception code: 0xc0000005 Fault offset: 0x0000000000037b96 Faulting process ID: 0x424 Faulting application start time: 0x01d6f22fd8571a01 Faulting application path: D:\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: C:\Users\aeroc\Documents\Aerosoft\Aerosoft A320-A321 Professional\SimObjects\Airplanes\Aerosoft A320-A321 Professional Base\Panel_Fallback\Airbus_ECAMD2D.dll Report ID: b9532693-4045-4f5d-b29d-d1efcf76c15c Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2021-01-24T10:16:14.3999357Z" /> <EventRecordID>7697</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>DESKTOP-D8TF08L</Computer> <Security /> </System> <EventData> <Data>Prepar3D.exe</Data> <Data>4.5.11.29713</Data> <Data>5ca56c53</Data> <Data>Airbus_ECAMD2D.dll</Data> <Data>1.64.0.471</Data> <Data>5fa91948</Data> <Data>c0000005</Data> <Data>0000000000037b96</Data> <Data>424</Data> <Data>01d6f22fd8571a01</Data> <Data>D:\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data> <Data>C:\Users\aeroc\Documents\Aerosoft\Aerosoft A320-A321 Professional\SimObjects\Airplanes\Aerosoft A320-A321 Professional Base\Panel_Fallback\Airbus_ECAMD2D.dll</Data> <Data>b9532693-4045-4f5d-b29d-d1efcf76c15c</Data> <Data> </Data> <Data> </Data> </EventData> </Event> Can you help my problem...? Tks Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted January 25, 2021 Deputy Sheriffs Share Posted January 25, 2021 Update P3D to the latest version Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted January 25, 2021 Deputy Sheriffs Share Posted January 25, 2021 To prevent misunderstanding, 4.5.13 (HF3) is required. Link to comment Share on other sites More sharing options...
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