Gyps 10 Posted March 23, 2021 Share Posted March 23, 2021 Done Link to comment Share on other sites More sharing options...
Gyps 10 Posted March 24, 2021 Share Posted March 24, 2021 Many thanks Marius Amazon take note this is how to do customer service Link to comment Share on other sites More sharing options...
troublednoodle 0 Posted March 25, 2021 Share Posted March 25, 2021 Hi all, I notice that I can pre order directly from Aerosoft and the ETA is spring. Anyone any idea roughly when that will be? A month? Two months? Or the seven/eight months previously mentioned? Also, anyone from the UK thats ordered from Aerosoft had any import fees etc to pay? I'm considering just ordering with Aerosoft and giving up on my Amazon pre order but would like to double check whether or not I might face any surprise fees etc. Thanks in advance! Link to comment Share on other sites More sharing options...
Gyps 10 Posted March 25, 2021 Share Posted March 25, 2021 Change to aerosoft now the wait will be whatever it is for anywhere in uk When i rang amazon the other day there not interested in trying to for fill orders for this, so change over now would be my advice at least with aerosoft you'll get information on whats happening and they will get it to you as quick as they can Link to comment Share on other sites More sharing options...
troublednoodle 0 Posted March 26, 2021 Share Posted March 26, 2021 Just decided to take the plunge and go for the pre order with Aerosoft. Cant wait for it to arrive whenever that may be. Baring any fees it might occur on delivery, it was actually cheaper via Aerosoft than Amazon as well. I had been putting off playing FS2020 until the throttle quadrant arrived. It will be great to finally check out some of the map updates that i've missed over the last however many months! Link to comment Share on other sites More sharing options...
Phannybawz 14 Posted March 26, 2021 Share Posted March 26, 2021 I too would order via Aerosoft, however the import duties are likely to push the price skywards. Link to comment Share on other sites More sharing options...
Gyps 10 Posted March 27, 2021 Share Posted March 27, 2021 it balances out about the same tbh the import tax makes it roughly the same as amazon and you will get one from aerosoft Link to comment Share on other sites More sharing options...
BelgianTiger_2 16 Posted March 28, 2021 Share Posted March 28, 2021 Please don't say that your inbound container is now stuck in the Suez Canal....please don't....:p Brgds, Steven Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 28, 2021 Aerosoft Share Posted March 28, 2021 Lets say this. It does not help. Link to comment Share on other sites More sharing options...
BelgianTiger_2 16 Posted March 29, 2021 Share Posted March 29, 2021 16 hours ago, Mathijs Kok said: Lets say this. It does not help. So the units are still stuck somewhere?Got a mail that they should arrive 1st or 2nd of April at your side.This still realistic or...? Brgds, Steven Link to comment Share on other sites More sharing options...
Hubert Pitura 3 Posted March 29, 2021 Share Posted March 29, 2021 so preordering it now in Aerosoft shop will get me where in terms of back order queue/waiting time? will it be 2022 already or also this spring as for others who already preordered? just wandering what to do... buy something else or wait for Bravo. Link to comment Share on other sites More sharing options...
Jose Alonso 1 Posted March 30, 2021 Share Posted March 30, 2021 Today in my email..... Hello, We're still trying to obtain the item(s) which you ordered on October 02 2020 in Order# 026-8582927-9546747. "Bravo Throttle Quadrant - Honeycomb Aeronautical PC" http://www.amazon.co.uk/dp/B07SK43CJ6 Link to comment Share on other sites More sharing options...
Phannybawz 14 Posted March 30, 2021 Share Posted March 30, 2021 38 minutes ago, Jose Alonso said: Today in my email..... Hello, We're still trying to obtain the item(s) which you ordered on October 02 2020 in Order# 026-8582927-9546747. "Bravo Throttle Quadrant - Honeycomb Aeronautical PC" http://www.amazon.co.uk/dp/B07SK43CJ6 Yeah. I ditched my order with Amazon after being repeatedly lied to by their "Customer Associate". I cancelled my Amazon Prime with them too and haven't purchased anything from Amazon since January of this year. While it may not make the slightest difference to their profits, I am comfortable in the knowledge that I no longer have to deal with liars. Clearly there are supply issues, now exacerbated by not only the Suez canal blockage but Honeycomb Aeronautical now suggesting that production on the units will effectively have to cease for the next 6-7 months due to global shortage of the components used to manufacture the Bravo. If you don't get a Bravo in the next month or so, then it will probably be into 2022 before you get your hands on one. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 30, 2021 Aerosoft Share Posted March 30, 2021 58 minutes ago, Phannybawz said: Honeycomb Aeronautical now suggesting that production on the units will effectively have to cease for the next 6-7 months due to global shortage of the components used to manufacture the Bravo. Where did they do that? Link to comment Share on other sites More sharing options...
Phannybawz 14 Posted March 30, 2021 Share Posted March 30, 2021 4 minutes ago, Mathijs Kok said: Where did they do that? Please login to display this image. If that doesn't just scream "production slowdown/cessation" to you then I am not sure what does. Link to comment Share on other sites More sharing options...
Phannybawz 14 Posted March 30, 2021 Share Posted March 30, 2021 Announcement was emailed on the 13th March to people who had signed up to their website. I find it quite troubling that you guys, as their European Distributor, haven't been made aware of this. Is this just another sign of their all too obvious "US-centric" business model? Link to comment Share on other sites More sharing options...
Administrator Featured Comment Marius Ellenbürger 194 Posted March 30, 2021 Author Administrator Featured Comment Share Posted March 30, 2021 Actually it has been posted here few weeks ago and I had a call with my friends from Honeycomb a week earlier. So don't worry we are fully aware of the "Inventory Update". As soon as we realize that we are also affected, we will let the customers who have ordered from Aerosoft know that further delays are to be expected. Also EVERY distributor in the EU will be contacted by us to make sure that every single customer who has not ordered on aerosoft.com is informed as well. vor 3 Stunden , Phannybawz sagte: Is this just another sign of their all too obvious "US-centric" business model? I mentioned it few times already, this is not true and not fair. If it looks like that from the customer's view I am sorry, but I can tell you that it is absolutely not the case. Greetings, Marius Link to comment Share on other sites More sharing options...
Gyps 10 Posted March 30, 2021 Share Posted March 30, 2021 All I can say is aerosoft is your best hope of getting one Amazon have no idea on when and-weren’t that bothered at least from when I spoke to them pas they’re uk supplier they will arrive here before anywhere else you can’t do anything about the que but at least you’ll be informed and get it as quick as they can do it Link to comment Share on other sites More sharing options...
Region71 4 Posted March 31, 2021 Share Posted March 31, 2021 In Russia, Bravo is available from scalpers for 30% more. I don’t want to pay them because I don’t respect them. I made an order in early March, I hope the situation will be resolved and I will receive it in May-June, as Marius says. I think we need to be patient my virtual brothers. I think the guys from Aerosoft are doing everything that depends on them. Have a nice day, everyone. Link to comment Share on other sites More sharing options...
Francesco Forno 1 Posted March 31, 2021 Share Posted March 31, 2021 Following Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted March 31, 2021 Share Posted March 31, 2021 13 hours ago, Region71 said: In Russia, Bravo is available from scalpers for 30% more. I don’t want to pay them because I don’t respect them. I made an order in early March, I hope the situation will be resolved and I will receive it in May-June, as Marius says. I think we need to be patient my virtual brothers. I think the guys from Aerosoft are doing everything that depends on them. Have a nice day, everyone. I hate scalpers, and when I was with Honeycomb I worked very, VERY hard to ensure that scalpers of Honeycomb items was reduced as much as humanely possible. To be honest, 30% is not too much more over retail and may reflect the cost of import if the item is already in your country. The warned however that there are people pushing items that have issues, items that the user thought was too expensive to ship back for repair and they try to dump them on unsuspecting users. We had a few cases like this, and the second owner tried to have the unit repaired under warranty, which wasn't NOT going to happen. Many parks around the world have signs that say "Don't Feed The Bears". Strange as SOME people found it to be, people stopped feeding the bears and the number of disasterous human-bear encounters was reduced significantly. For some in this world common sense is as elusive as the pot of gold at the end of a rainbow - thank God we don't let most of them anywhere near aircraft controls, though I've seen a few in my time. As an avid outdoors person and diver over the past 44 years, I can tell you that the same is true of those Shark Tourist ventures. Finally, as an avid flight simmer of 44 years, I can tell you that not feeding the scalpers achieves the same goal. Go figure! So, good job on not feeding the scalpers my friend! By the way, under Honeycomb's Warranty, if you aren't the original purchasers, the warranty is null and void. Something to think about. Best wishes! Link to comment Share on other sites More sharing options...
Region71 4 Posted April 1, 2021 Share Posted April 1, 2021 20 hours ago, DaveCT2003 said: I hate scalpers, and when I was with Honeycomb I worked very, VERY hard to ensure that scalpers of Honeycomb items was reduced as much as humanely possible. To be honest, 30% is not too much more over retail and may reflect the cost of import if the item is already in your country. The warned however that there are people pushing items that have issues, items that the user thought was too expensive to ship back for repair and they try to dump them on unsuspecting users. We had a few cases like this, and the second owner tried to have the unit repaired under warranty, which wasn't NOT going to happen. Many parks around the world have signs that say "Don't Feed The Bears". Strange as SOME people found it to be, people stopped feeding the bears and the number of disasterous human-bear encounters was reduced significantly. For some in this world common sense is as elusive as the pot of gold at the end of a rainbow - thank God we don't let most of them anywhere near aircraft controls, though I've seen a few in my time. As an avid outdoors person and diver over the past 44 years, I can tell you that the same is true of those Shark Tourist ventures. Finally, as an avid flight simmer of 44 years, I can tell you that not feeding the scalpers achieves the same goal. Go figure! So, good job on not feeding the scalpers my friend! By the way, under Honeycomb's Warranty, if you aren't the original purchasers, the warranty is null and void. Something to think about. Best wishes! 30% more than my order from Aerosoft, including shipping and customs duties. Therefore, the insolence of scalpers is very great. I never buy things from these people, their parasitic nature is disgusting to me. Therefore, I humbly await my turn for delivery.) Have a nice day! Link to comment Share on other sites More sharing options...
BelgianTiger_2 16 Posted April 2, 2021 Share Posted April 2, 2021 So did you receive the units or not?Previous e-mail said it should be delivered on 1 or 2 april,but got no news from you today.Order still remains "not processed". Any update? Brgds, Steven Link to comment Share on other sites More sharing options...
Samsagace75 0 Posted April 4, 2021 Share Posted April 4, 2021 Hello, I am in the same case as BelgianTiger_2. Furthermore, do you plan to sell the airbus throttle pack in your shop ? Thank you :) Link to comment Share on other sites More sharing options...
Theinvoker 3 Posted April 6, 2021 Share Posted April 6, 2021 2-5th were public holidays in Germany, so I suspect updates will come in the next day or 2 :) Link to comment Share on other sites More sharing options...
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