Robert Xones 164 Posted December 22, 2020 Share Posted December 22, 2020 Hey, I bought Sim wings munich airport a day ago via payment in advance, but still dont have the download so Im getting worried. In the confirmation mail there was no info given to what account the transfer should go to, but I was guessing its the same as always so I transferred it over to the same account that was given in the cologne bonn purchase. Since the install should appear almost immediate apparently and its been 24hrs soon since the money is sent, Im pretty sure by now that it was a mistake. Could someone let me know what to do from here on? Thanks in advance Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted December 22, 2020 Developer Share Posted December 22, 2020 As this is not a techniqual question related to the product, more a question about the Shop and order process, I move it in the Shop subforum. But anyway, it is better to send a eMail to aerosoft (info@aerosoft.de), with your ordernumber and account details, as this could not answered in a public forum. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 22, 2020 Aerosoft Share Posted December 22, 2020 Normally this can take anything from 24 to 72 hours. If you are worried drop us a mail at support@aerosoft.com and we'll gladly check it for you. It is however an automated system so the moment we have the money the order is released to you. Link to comment Share on other sites More sharing options...
Robert Xones 164 Posted December 22, 2020 Author Share Posted December 22, 2020 ok thats fair enough, if I made no mistake with the bank account ill wait patiently Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 22, 2020 Aerosoft Share Posted December 22, 2020 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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