jotaele 0 Posted December 17, 2020 Share Posted December 17, 2020 1st December 2020 I receive the e-mail with confirmation Hello jose luis gonzalez gonzalez, Your order 1120270572 from 01-12-2020 has left our warehouse and is already on its way to its final destination. 14 dec 2020 receive this mail from Fabian Gerken Please keep in mind, that your selected shipping method is “mail”. Mail can take much more time than a parcel. Today is 17 and I still do not receive my order already paid for and what is worse I have no news on your part are already 17 days to receive two dvds from Germany to Spain I think they've been lost so I'm asking for a solution Saludos Cordiales Jose Luis Gonzalez Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 20, 2020 Aerosoft Share Posted December 20, 2020 Would you be so kind as to contact us at support@aerosoft.com so we can check that? Link to comment Share on other sites More sharing options...
jotaele 0 Posted December 20, 2020 Author Share Posted December 20, 2020 Already send mail .Thanks Link to comment Share on other sites More sharing options...
jotaele 0 Posted December 22, 2020 Author Share Posted December 22, 2020 5 min ago I receive the package from aerosoft , via correos España ,Saludos Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted December 22, 2020 Administrator Share Posted December 22, 2020 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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