Seafordflier 5 Posted December 5, 2020 Share Posted December 5, 2020 From CFG execute log: Exception in Tkinter callback Traceback (most recent call last): File "Tkinter.pyo", line 1410, in __call__ File "FSX_tromsoe_1.py", line 20, in install IOError: [Errno 13] Permission denied: 'D:\\Program Files\\Ecosystem\\Aerosoft\\Tromso X\\ConfigTool\\configurationfile.ba I am running as Administrator. Have reinstalled but no change. Disabled MS ]Security for install/ Any advice most welcome. Link to comment Share on other sites More sharing options...
Seafordflier 5 Posted December 5, 2020 Author Share Posted December 5, 2020 Here is the Jetway CFG log Traceback (most recent call last): File "SODE_jetway_config_ENTC.py", line 188, in <module> File "Tkinter.pyo", line 1825, in __init__ _tkinter.TclError: Can't find a usable init.tcl in the following directories: {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/Aerosoft/Tromso X/lib/tcl8.5} {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/Aerosoft/Tromso X/lib/tcl8.5} {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/Aerosoft/lib/tcl8.5} {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/Aerosoft/Tromso X/library} {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/Aerosoft/library} {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/Aerosoft/tcl8.5.15/library} {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/tcl8.5.15/library} Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted December 5, 2020 Deputy Sheriffs Share Posted December 5, 2020 53 minutes ago, Seafordflier said: {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/Aerosoft/Tromso X/lib/tcl8.5} Interesting, as there is no such directory on my installation and also none of the others, Can not recreate your problem. Runs fin here under P3Dv4.5HF3. What exact version of P3D and Tromso X do you have installed? Link to comment Share on other sites More sharing options...
Seafordflier 5 Posted December 6, 2020 Author Share Posted December 6, 2020 Thanks for reply. P3D version is 4.5.14.34698. TromsoX x downloaded from Just Flight site yesterday. Has file number 16.0.0.435 Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted December 6, 2020 Deputy Sheriffs Share Posted December 6, 2020 Maybe the developer @Jo Erlend can answer. Link to comment Share on other sites More sharing options...
Seafordflier 5 Posted December 6, 2020 Author Share Posted December 6, 2020 Thanks. Link to comment Share on other sites More sharing options...
Developer Jo Erlend 2140 Posted December 9, 2020 Developer Share Posted December 9, 2020 Hi, I'm only able to recreate this error if I have a incomplete install of the jetway tool. Have you already applied the AS_TROMSOX_JETWAY-TOOL-UPDATE.zip that should be available as a download where you purchased Tromso? Link to comment Share on other sites More sharing options...
Seafordflier 5 Posted December 10, 2020 Author Share Posted December 10, 2020 Thanks Jo. Have now done that .Problem solved. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted December 10, 2020 Deputy Sheriffs Share Posted December 10, 2020 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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