ShayanNitro 0 Posted November 28, 2020 Share Posted November 28, 2020 Hi i Have installed AS A330 when i want go to game with it, before open simulation page before loading, system give error could not generate nd log file and there is no live aircraft and i cant start aircraft and i have low fps. where is the problem? Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted November 28, 2020 Deputy Sheriffs Share Posted November 28, 2020 Please show a screenshot of the error message. Where have you installed the Addon? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 28, 2020 Aerosoft Share Posted November 28, 2020 Running as Administrator? Link to comment Share on other sites More sharing options...
ShayanNitro 0 Posted November 28, 2020 Author Share Posted November 28, 2020 1 hour ago, masterhawk said: Please show a screenshot of the error message. Where have you installed the Addon? C:\Users\MyUserName\Documents\Prepar3D v5 Add-ons Please login to display this image. Link to comment Share on other sites More sharing options...
ShayanNitro 0 Posted November 28, 2020 Author Share Posted November 28, 2020 17 minutes ago, Mathijs Kok said: Running as Administrator? yes Link to comment Share on other sites More sharing options...
ShayanNitro 0 Posted November 28, 2020 Author Share Posted November 28, 2020 please help me Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted November 28, 2020 Deputy Sheriffs Share Posted November 28, 2020 The message simply means that there is a problem with the permissions. please run the attached tool to give us some insight about your setup and post the output here ASVersionInfo_1100.zip Link to comment Share on other sites More sharing options...
ShayanNitro 0 Posted November 29, 2020 Author Share Posted November 29, 2020 9 hours ago, mopperle said: The message simply means that there is a problem with the permissions. please run the attached tool to give us some insight about your setup and post the output here ASVersionInfo_1100.zip 14.7 kB · 0 downloads Hardware -------- CPU Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz GPU NVIDIA GeForce GTX 1650 (1600 x 900 x 4294967296 colors) GPU Driver 451.48 RAM 8GB @ 2133MHz Microsoft Windows ----------------- Windows 10 2004 April 2020 Update 64-bit User Profile and Document Folders --------------------------------- User Profile Location: Environment.GetFolderPath = C:\Users\Shayan Volatile Environment\USERPROFILE = C:\Users\Shayan Documents Folder: Environment.GetFolderPath = C:\Users\Shayan\Documents Shell Folders\Personal = C:\Users\Shayan\Documents Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator (2020) --------------------------------- No Microsoft Flight Simulator (2020) found! Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v5.x (5.0.31.35253) found at: D:\Prepar3D\ Prepar3D v4.x (5.0.31.35253) found at: D:\Prepar3D\ Prepar3D v3.x not installed FSX Steam Edition not installed FSX SP2/Acceleration (10.0.61637.0 (FSX-Xpack.20070926-1421)) found at: G:\Microsoft Flight Simulator X\ X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft ESP SimConnect Client v1.0.20.0 - (Version Data: 1.0.20.0) Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0) Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0) Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61187.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61186.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.7523 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.7523 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61135 - (Version Data: 11.0.61135.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61135 - (Version Data: 11.0.61135.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61135 - (Version Data: 11.0.61135.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61135 - (Version Data: 11.0.61135.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29325 - (Version Data: 14.28.29325.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29325 - (Version Data: 14.28.29325.0) Prepar3D v5 Content - (Version Data: 5.0.31.0) Prepar3D v5 Professional Plus Client - (Version Data: 5.0.31.0) Prepar3D v5 Scenery - (Version Data: 5.0.31.0) Prepar3D v5 SDK 5.1.12.26829 - (Version Data: 5.1.12.0) Link to comment Share on other sites More sharing options...
ShayanNitro 0 Posted November 29, 2020 Author Share Posted November 29, 2020 ok ok i have updated the a330 using as updater now nd log file could be generated but the aircraft cant power up and apu cant be started ecam and nd and pfd cant light on just load and fuel option work on third mcdu. where is the problem? Link to comment Share on other sites More sharing options...
ShayanNitro 0 Posted November 29, 2020 Author Share Posted November 29, 2020 third mcdu image, just its work. pfd and nd cant power on. battery`s turn on, apu master swich on apu on but nd and pfd are not turn on check lists are not avilable acrft doors and ... Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted November 29, 2020 Deputy Sheriffs Share Posted November 29, 2020 there is a special Airbus installer for p3Dv5, did you use this one? Also I advice to not install it to the Documents folder. Create a folder like d:\P3Dv5 Addons and use this as installation folder. So uninstall the Airbus, use the installer for v5, run the installer and point it the folder you created. Link to comment Share on other sites More sharing options...
ShayanNitro 0 Posted November 29, 2020 Author Share Posted November 29, 2020 1 hour ago, mopperle said: there is a special Airbus installer for p3Dv5, did you use this one? Also I advice to not install it to the Documents folder. Create a folder like d:\P3Dv5 Addons and use this as installation folder. So uninstall the Airbus, use the installer for v5, run the installer and point it the folder you created. i do that but it steel not working, and the nd log file couldnt be generated is back, and i get a new error when i was uninstalling the add o n: uninstall file could not be generated, and i remove files handly Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted November 29, 2020 Deputy Sheriffs Share Posted November 29, 2020 All pointiung to something that with your permissions on your PC is wrong or things are being blocked by AV Software Link to comment Share on other sites More sharing options...
ShayanNitro 0 Posted November 29, 2020 Author Share Posted November 29, 2020 1 hour ago, mopperle said: All pointiung to something that with your permissions on your PC is wrong or things are being blocked by AV Software my antiviruse are off always, where can i check permissions? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 29, 2020 Aerosoft Share Posted November 29, 2020 If you do not run any antivirus I would suggest doing a serious check on your system. There could be a lot wrong. Link to comment Share on other sites More sharing options...
simMechanic 8 Posted December 9, 2020 Share Posted December 9, 2020 This problem is caused by the use of Lorby Addon Manager. The free version (maybe the paid too, I dont know) screws up the AS airbus entries in the Addons.CFG file within %ProgramData%/Lockheed Martin/P3dv5 In the config file you will see the AS entries are missing. There should be a Addons.cfg.bak (backup file), open that up and see the AS entries, copy and paste them (adjust the numeration in the line header to match your current config file) and you should be good to go. Link to comment Share on other sites More sharing options...
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