SpottyMCapt 1 Posted November 27, 2020 Share Posted November 27, 2020 When I open the config box and try and adjust some of the settings a warning box appears with a german text. I am not a german speaker so I don’t know what it is trying to tell me, but the changes I tried to make are rejected.The add on was a download and is v1.04 The Aerosoft configurator tool doesn’t recognise the software either. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted November 27, 2020 Deputy Sheriffs Share Posted November 27, 2020 Please post a screenshot of the message(s) you are getting. Otherwise it is close to impossible to give any reasonable suggestions. Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted November 27, 2020 Developer Share Posted November 27, 2020 make a screenshot of the message, so we maybe can see what happens. (Ok, Tom was faster ) Link to comment Share on other sites More sharing options...
SpottyMCapt 1 Posted November 27, 2020 Author Share Posted November 27, 2020 Photo 1 is the error message. Photo 2 is the aerosoft launcher showing Malaga. Other aerosoft airports I have bought all have full details. Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted November 27, 2020 Developer Share Posted November 27, 2020 Try to run the tool with the Option „As Administrator“ (right mouseclick at the Exe) Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted November 27, 2020 Deputy Sheriffs Share Posted November 27, 2020 And we have also the problem of the Installation path in general. It‘s not recommend to install the sim and addons in the c:\program files (x86) folder. That folder has special protections and often is the root cause of problems. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted November 27, 2020 Deputy Sheriffs Share Posted November 27, 2020 And the Launcher is obsolete since many years for flightsim products. Link to comment Share on other sites More sharing options...
SpottyMCapt 1 Posted November 27, 2020 Author Share Posted November 27, 2020 1 hour ago, OPabst said: Try to run the tool with the Option „As Administrator“ (right mouseclick at the Exe) Which tool are you referring to? Link to comment Share on other sites More sharing options...
SpottyMCapt 1 Posted November 27, 2020 Author Share Posted November 27, 2020 32 minutes ago, mopperle said: And the Launcher is obsolete since many years for flightsim products. The launcher was part of the installation package. If it is obsolete perhaps it needs removing from the download. Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted November 28, 2020 Developer Share Posted November 28, 2020 13 hours ago, SpottyMCapt said: Which tool are you referring to? The Config.exe you try to use, which is in the ..\aersoft\MALAGA_AIRPORT Folder And, this depends of the situation, that your addons are located below the protect windows program files folder, as Otto as stated above. Link to comment Share on other sites More sharing options...
SpottyMCapt 1 Posted November 28, 2020 Author Share Posted November 28, 2020 Would cutting FSX out of the program files work and pasting them to C or do I need to delete everything and start again? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted November 28, 2020 Deputy Sheriffs Share Posted November 28, 2020 NEVER move a program with cut&paste!!! Always uninstall it (do NOT just delete it) and then install it again. Link to comment Share on other sites More sharing options...
SpottyMCapt 1 Posted November 28, 2020 Author Share Posted November 28, 2020 Ok I will uninstall everything and then reinstall. I will revert back if I am still having problems. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 28, 2020 Aerosoft Share Posted November 28, 2020 Did you download that installer recently from our shop? Link to comment Share on other sites More sharing options...
SpottyMCapt 1 Posted November 28, 2020 Author Share Posted November 28, 2020 I bought this week the Holiday Airports and Corfu from you as downloads. The Aerosoft installer came with one of them probably the Holiday Airports. Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted November 28, 2020 Developer Share Posted November 28, 2020 29 minutes ago, SpottyMCapt said: I bought this week the Holiday Airports and Corfu from you as downloads. The Aerosoft installer came with one of them probably the Holiday Airports. Very interesting, Simwings Malaga X was never a bundle with any other Addons, not with Corfu, which is a single Airport addon and not part of the Holiday Airports, which only include Antalya (Türkei), Kos (Griechenland), Monastir (Tunesien), Faro (Portugal). So maybe your Installer has another source. Link to comment Share on other sites More sharing options...
SpottyMCapt 1 Posted November 28, 2020 Author Share Posted November 28, 2020 Malaga x was a previous download from your shop. I thought that you were referring to the software in my second photograph Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 28, 2020 Aerosoft Share Posted November 28, 2020 Download it again from our shop. Link to comment Share on other sites More sharing options...
SpottyMCapt 1 Posted November 28, 2020 Author Share Posted November 28, 2020 I am currently reinstalling FSX as a new install into its own folder. It doesn’t like W10 but I am making very slow progress. I will download all of my purchases again from the Aerosoft shop and hopefully it will be a nice landing rather than a go-around.. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted November 28, 2020 Deputy Sheriffs Share Posted November 28, 2020 I suggest, that after each install, you reboot your PC, run FSX and check that everyting is working. I know that this is time consuming, but in case of an error, it is far easier to track down the problem. Link to comment Share on other sites More sharing options...
SpottyMCapt 1 Posted November 28, 2020 Author Share Posted November 28, 2020 i cannot get FSX to install now and wish I had never started down this path. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted November 28, 2020 Deputy Sheriffs Share Posted November 28, 2020 And what exactly is the problem? Link to comment Share on other sites More sharing options...
SpottyMCapt 1 Posted November 28, 2020 Author Share Posted November 28, 2020 Something about a dllinstaller? I am going to call it a night and give up. Link to comment Share on other sites More sharing options...
SpottyMCapt 1 Posted November 29, 2020 Author Share Posted November 29, 2020 I went back to the pc and finally got fsx to install. The problem was a missing gameuxinstallerhelper causing the install to repeatedly fail. I have now installed Malaga X and it is working correctly. If Mathijs could send me some of his wine I think that I need a drink or two. Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted November 29, 2020 Developer Share Posted November 29, 2020 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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