fbd91188 0 Posted October 31, 2020 Share Posted October 31, 2020 Hello Guys, So I did a clean install of P3Dv5 and and I followed to reinstall instructions on the forum outlining how to properly reinstall the A330 and now i have good and bad news. The A330 will fly an entire route on vatsim no problems but only as long as I don't switch out the task of P3D. as soon as i switch windows to vatspy or chrome or any other program my entire sim freezes and CTD. This unfortunately only happens with Aerosoft airplanes (btw the same thing happens with the CRJ) in my sim. PMDG,FSLabs,Majestic etc all work perfectly. I already submitted a ticket 9days ago but unfortunately have not received an answer. (btw the same thing happens with the CRJ) Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted October 31, 2020 Aerosoft Share Posted October 31, 2020 P3d V5 or P3D 5.1? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted October 31, 2020 Aerosoft Share Posted October 31, 2020 Btw you ticket has been replied. Too late and I apologize for that. Link to comment Share on other sites More sharing options...
Captainpjc 1 Posted November 2, 2020 Share Posted November 2, 2020 Have you found any solution? I´ve the same failure and no solution till now. Tried to uninstall and reinstall several times. Same problem with the CRJ. Also a resize of P3d (v5.0 latest Update) immediatly crashes the sim. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted November 2, 2020 Deputy Sheriffs Share Posted November 2, 2020 3 minutes ago, Captainpjc said: Have you found any solution? I´ve the same failure and no solution till now. Tried to uninstall and reinstall several times. Same problem with the CRJ. Also a resize of P3d (v5.0 latest Update) immediatly crashes the sim. Please have a look into this post: Link to comment Share on other sites More sharing options...
fbd91188 0 Posted November 10, 2020 Author Share Posted November 10, 2020 Thank you for your responses. No worries about the delayed response Tom has been very helpful in helping me find a solution. I am using V5 still as I am waiting for delevopers to confirm 5.1 working with their addons. I tried disabling TrueGlass with the .ini he sent me but unfortunately no luck. I am able now to do a flight in the A330 as long as I dont switch windows. As soon as I do that I get a CTD. Link to comment Share on other sites More sharing options...
fbd91188 0 Posted November 10, 2020 Author Share Posted November 10, 2020 These are errors I got on my last flight Application: Prepar3D.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FFE562D137B Faulting application name: Prepar3D.exe, version: 5.0.31.35253, time stamp: 0x5eebf566 Faulting module name: VCRUNTIME140.dll, version: 14.27.29112.0, time stamp: 0x5f61068a Exception code: 0xc0000005 Fault offset: 0x000000000000137b Faulting process id: 0x11c0 Faulting application start time: 0x01d6b73a8d3418c1 Faulting application path: C:\Prepar3Dv5.1\Prepar3D.exe Faulting module path: C:\Windows\SYSTEM32\VCRUNTIME140.dll Report Id: 2bf3abcd-104c-4ad4-b14e-80dff384106b Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
Deputy Sheriffs Secondator 643 Posted November 11, 2020 Deputy Sheriffs Share Posted November 11, 2020 Hi fbd91188, Could you please run this program and post the results here. ASVersionInfo_1101.zip Link to comment Share on other sites More sharing options...
fbd91188 0 Posted November 11, 2020 Author Share Posted November 11, 2020 Hardware -------- CPU AMD Ryzen 9 3950X 16-Core Processor GPU NVIDIA GeForce RTX 2080 Ti (3440 x 1440 x 4294967296 colors) GPU Driver 457.30 RAM 32GB @ 3200MHz Microsoft Windows ----------------- Windows 10 Post April 2020 (2004) Update / Version 10.0.18363 / 64-bit User Profile and Document Folders --------------------------------- User Profile Location: Environment.GetFolderPath = C:\Users\ftehr Volatile Environment\USERPROFILE = C:\Users\ftehr Documents Folder: Environment.GetFolderPath = C:\Users\ftehr\Documents Shell Folders\Personal = C:\Users\ftehr\Documents Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator (2020) --------------------------------- Microsoft Flight Simulator (Windows Store Edition). Content located at: C:\MSFS2020 Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v5.x (5.0.31.35253) found at: C:\V5.0P3D\ Prepar3D v4.x not installed Prepar3D v3.x not installed FSX Steam Edition not installed FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 locations: • C:\Xplane/X-Plane 11\ X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.27.29112 - (Version Data: 14.27.29112.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.27.29112 - (Version Data: 14.27.29112.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.27.29112 - (Version Data: 14.27.29112.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.27.29112 - (Version Data: 14.27.29112.0) Prepar3D v5 Academic Client - (Version Data: 5.0.31.0) Prepar3D v5 Content - (Version Data: 5.0.31.0) Prepar3D v5 Scenery - (Version Data: 5.0.31.0) Link to comment Share on other sites More sharing options...
Deputy Sheriffs Secondator 643 Posted November 12, 2020 Deputy Sheriffs Share Posted November 12, 2020 Yeah, on a quick look everything seems to be fine on your system when it comes to having up to date resdistributables and everything. Have you tried between full screen and windowed? Does it happen in both? Link to comment Share on other sites More sharing options...
fbd91188 0 Posted November 12, 2020 Author Share Posted November 12, 2020 I only fly Windowed mode as that at least to always be the more stable variant but I can try it out. I dont know if this has already been reported but I just did a flight and I was not able to tune into Edmontons Freq 135.025, on 134.025 it would work but as soon as its 135 it would always switch to 135.024 Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 13, 2020 Aerosoft Share Posted November 13, 2020 And update for the radios is pending. Link to comment Share on other sites More sharing options...
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