Michel Montreuil 9 Posted October 2, 2020 Share Posted October 2, 2020 Hello Aerosoft, Hoping you can help me here with a issue with the Aerosoft Updater. I've recently, reset my pc to keep all its documents and such, to install P3D v5. It worked great, along with the usual hiccups you encounter. After installing the CRJ and A333, I came to find out the updater just opens briefly and then shuts down. I've checked and updated my Windows with latest updates. Tried of running it thru different modes Event Viewer points at Kernelbase.dll It keeps opening and a few seconds later before anything loads up it crashes to desktop. [ERROR] Faulting application name: ASUpdater.exe, version: 1.6.0.0, time stamp: 0x5f3b902c Faulting module name: KERNELBASE.dll, version: 10.0.18362.1049, time stamp: 0xc4675baa Exception code: 0xc000041d Fault offset: 0x001144c2 Faulting process ID: 0x2524 Faulting application start time: 0x01d698f68c15623b Faulting application path: C:\Users\miche\Documents\Aerosoft\ASUpdater\ASUpdater.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report ID: 0fa15deb-fe09-4215-901e-f3b322e49bff Faulting package full name: Faulting package-relative application ID: [INFORMATION] Fault bucket 1796315679927729122, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: ASUpdater.exe P2: 1.6.0.0 P3: 5f3b902c P4: mscorlib P5: 4.8.4250.0 P6: 5f2a0563 P7: 192e P8: 26 P9: System.ArgumentException P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB016.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB18E.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB19E.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB1BC.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB1DC.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ASUpdater.exe_d918c669447c6a726e3a825a40689d7dec7dab_be89ea7c_91c3c588-3e24-4893-b7a3-45de1aa04623 Analysis symbol: Rechecking for solution: 0 Report Id: d055940c-a245-41a2-8ea4-8cb9e061bece Report Status: 268435456 Hashed bucket: 0c8c01015674d9b518edcb97f68e7be2 Cab Guid: 0 Link to post Share on other sites
haseen 5 Posted November 14, 2020 Share Posted November 14, 2020 I am having the same problem after installing A333 for P3D v5, ASUpdater closes after few seconds. But I don't know how to dig out those tech info. Please help me. Regards, Haseen Ahmad. Link to post Share on other sites
Mathijs Kok 35098 Posted November 18, 2020 Share Posted November 18, 2020 Best to report this in the forum section about the updater. Link to post Share on other sites
Michel Montreuil 9 Posted November 20, 2020 Author Share Posted November 20, 2020 Isn't this it? I can't find any other appropriate place to post this, still encountering this issue. Link to post Share on other sites
mopperle 3457 Posted November 20, 2020 Share Posted November 20, 2020 I move this topic to the correct forum Link to post Share on other sites
Hans Hartmann 2586 Posted November 20, 2020 Share Posted November 20, 2020 Please upload your ASUpdater_App_Log.txt file here. It can be found in C:\Users\<your_username>\Documents\Aerosoft\ASUpdater\Logs Link to post Share on other sites
haseen 5 Posted January 9 Share Posted January 9 Dear Hans: I use P3D v5.1. After a month or some more, ASUpdater again fails to remain open. Kindly help. Please find the ASUpdater Log file attached. Regards, Haseen Ahmad. ASUpdater_App_Log.txt Link to post Share on other sites
haseen 5 Posted January 13 Share Posted January 13 Did anyone see my post please? Link to post Share on other sites
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