vekant 3 Posted September 29, 2020 Share Posted September 29, 2020 Hello, I installed the CRJ on P3D V5, but as soon as I put the exterior view, I have a black screen and CTD .. I uninstalled, reinstalled, updated it experimental but still the same problem If you have anything to help me please Kévin, Link to comment Share on other sites More sharing options...
vekant 3 Posted September 29, 2020 Author Share Posted September 29, 2020 As soon as I am in the CRJ or the A330 aibus, only aerosoft planes, I have a DXGI DEVICE & HUNG error. it only does it with aerosoft planes, i tested, fslabs, pmdg, QW and everything works fine. My settings are not very high Link to comment Share on other sites More sharing options...
Ramonalvarez 0 Posted October 5, 2020 Share Posted October 5, 2020 I have The same problem only by aerosoft airplanes, by other planes I have no problems. I hope that this issue will be fixed. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted October 7, 2020 Developer Share Posted October 7, 2020 Both products have nothing in common except that the same guy made the models. What type of video card and which driver version do you use? Link to comment Share on other sites More sharing options...
StefanBravo 0 Posted October 7, 2020 Share Posted October 7, 2020 I also used to have an immediate DXGI DEVICE HUNG error. The culprit turned to be TrueGlass. Removing the TrueGlass.dll from the P3D v5 gauges folder solved the problem. Hope it helps for you too. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted October 7, 2020 Developer Share Posted October 7, 2020 vor 46 Minuten, StefanBravo sagte: I also used to have an immediate DXGI DEVICE HUNG error. The culprit turned to be TrueGlass. Removing the TrueGlass.dll from the P3D v5 gauges folder solved the problem. Hope it helps for you too. But a problem with TrueGlass would cause issues with other add-on aircraft that make use of it, and not just with the CRJ and A330. However, TrueGlass certainly is a possible reason. Do the CTDs occur during rain (aka when TG is active)? And yes, I was wrong in my previous post. TrueGlass is indeed part of both the CRJ and the A330 (but also other products). Link to comment Share on other sites More sharing options...
StefanBravo 0 Posted October 7, 2020 Share Posted October 7, 2020 2 hours ago, Hans Hartmann said: But a problem with TrueGlass would cause issues with other add-on aircraft that make use of it, and not just with the CRJ and A330. However, TrueGlass certainly is a possible reason. Do the CTDs occur during rain (aka when TG is active)? The only other add-on I have that uses TrueGlass is the Maddog, and I had the same issue there. For me the CTDs happened at any time, also during clear skies. As far as I know TFDi is aware of the problem but they haven't been able to solve it yet. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted October 7, 2020 Developer Share Posted October 7, 2020 vor 2 Stunden , StefanBravo sagte: As far as I know TFDi is aware of the problem but they haven't been able to solve it yet. Yes, I was told the same. Link to comment Share on other sites More sharing options...
slawek_EPPO 0 Posted October 7, 2020 Share Posted October 7, 2020 i got the same problem with a330... Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted October 7, 2020 Share Posted October 7, 2020 2 hours ago, slawek_EPPO said: i got the same problem with a330... That makes sense. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted October 8, 2020 Deputy Sheriffs Share Posted October 8, 2020 While we are all waiting for a fixed TrueGlass version it is possible to disable it and with that preventing the crashes. To do so, just store the attach file into the following folder: Prepar3D v5\gauges\TrueGlass\ TrueGlass.ini Link to comment Share on other sites More sharing options...
vekant 3 Posted October 10, 2020 Author Share Posted October 10, 2020 Hello, so after some tests I also use the 787 which at TG and realight it works well even when it rains. The crj and the A330 made me crash the simulation even when it is not raining. So I decided to deactivate TG and indeed for the moment it works with the CRJ and the A330 And I have a GTX 1080 so I have 7.1gb of vram Thanks Link to comment Share on other sites More sharing options...
Branimir 9 Posted October 17, 2020 Share Posted October 17, 2020 Same problem here. I think that this issue started with latest nVidia drivers (RTX 2070 Super). Link to comment Share on other sites More sharing options...
Branimir 9 Posted October 21, 2020 Share Posted October 21, 2020 If you used the Tom A320 .ini file, you also have to modify the panel.cfg for this temporary fix which is located here: Aerosoft CRJ Pro v5\SimObjects\Airplanes\Aerosoft CRJ-XXX Pro\panel Open the file and find [VCockpit01] part. You have to replace the line: gauge19=TrueGlass!Core,0,0,1,1 with //gauge19=TrueGlass!Core,0,0,1,1 Windshields became black in rainy conditions without this fix. This is not a official fix so use this at your own risk! I had the black windshields problem and I fixed the panel.cfg by myself and decided to share this fix. I hope it helps! Link to comment Share on other sites More sharing options...
tangjuice81 2 Posted November 11, 2020 Share Posted November 11, 2020 Just had a CTD, no events related to P3D or the CRJ. Just crashed mid flight. Using P3D v5.1. Link to comment Share on other sites More sharing options...
Hoffie3000 96 Posted November 12, 2020 Share Posted November 12, 2020 Regard the UCRTBASE.dll ? Please login to display this image. Link to comment Share on other sites More sharing options...
tangjuice81 2 Posted November 12, 2020 Share Posted November 12, 2020 5 hours ago, Hoffie3000 said: Regard the UCRTBASE.dll ? Please login to display this image. I have that implemented as well. Thanks for the update. Link to comment Share on other sites More sharing options...
Branimir 9 Posted November 17, 2020 Share Posted November 17, 2020 I think nVidia drivers were the cause for Trueglass problem. Today I updated my GPU drivers (latest version) and enabled Trueglass and everything is working fine now. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted November 17, 2020 Developer Share Posted November 17, 2020 2 hours ago, Branimir said: I think nVidia drivers were the cause for Trueglass problem. Today I updated my GPU drivers (latest version) and enabled Trueglass and everything is working fine now. Only partially. P3D itself caused some issues too. Link to comment Share on other sites More sharing options...
Captainpjc 1 Posted November 28, 2020 Share Posted November 28, 2020 Does someone else have another solution? My CRJ and A330, but also QW787 crash immediatly when resizing a window or just moving the P3D window on the screen. Deactivating TrueGlass with the ini didn´t work, new drivers didn´t work, the adaptive simgroup line in the P3D also did not work. Other planes like PMDG or FSL don´t show up with this error. Link to comment Share on other sites More sharing options...
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