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Box Version von Aerosoft Premium Deluxe, Vorschläge Herr Kot


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Hallo,

die Installation der MFS lief ohne Probleme.

Beim Start des MFS läuft ein Updater und hier gibt es ein großes Problem.

Der Download startet nicht oder startet nach 2-10% wieder bei Null Prozent.

Damit kann ich den Simulator nur ohne Netzt starten, denn mit Netz wird sofort der Updater aufgerufen (allerdings ist der MFS dann unvollständig).

Ich habe alles was Herr Kot vorgeschlagen hat durchgeführt. Mit Erfolg, aber beim Dowload Updat des MFS fühlt sich Aerosoft nicht mehr zuständig.

Bei der Box Version verweist aber Microsoft auf den Support von Aerosoft. Schade ich bin es jetzt leid nach tagelangen downloadversuchen ohne Erfolg (siehe Foto was man tagelang ansehen kann) weiter Zeit in ein unvollständiges Produkt für 130€ zu investieren.

Keiner Hilft weiter bzw fühlt sich zuständig.

Ich schicke die Boxversion zurück.

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  • Aerosoft

The update issue you face is one that we have seen with more customers. We have informed Microsoft about this and they informed us they are working on it. Other then the steps at: 

 I have unfortunately no advise what to advise you. 

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Hallo,

 

hab leider das selbe Problem...kann nicht sein...Wirklich sehr schade bei so viel Geld !!!

 

Ich finde Überhaupt die ganze Installation nicht wirklich gelungen... mit dem Store und so...

 

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  • Aerosoft

We are aware that some (honestly, believe me, in the amount of boxes shipped and the massive amount of digital download the percentage of issue we have is low, that does not help you, but we need to keep the record straight) users have big issues and indeed for many people who have never used an Xbox game, it does seem complex. 

 

And yes, this is an Xbox game, Xbox is the gaming platform that Microsoft now has. The actual hardware can be a PC or an games console but the name is the same. On a PC the files that manage Xbox games are managed by the Xbox application that are installed and updated via the Microsoft Store app. It is absolutely vital you keep these up to date, at all times. 

  • Press the windows key and type STORE
  • Open the app that is suggested
  • Update anything that is not up to date
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  • These two are absolutely vital to have updated.

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This is NOT unlike the fact that Steam updates it's app almost daily. That is just a more automated process.

The issue we have with many users is that they never used a Microsoft Store app. Now I will be honest and say it is not the best polished experience at this moment. But it is what MFS needs to run.

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Try the following:

 

- when the XBox app is running there is a symbol in your task bar, open it (right mouse-click on "redeem a code")

- when it runs for the first time it asks for some boxes to be ticked (like "allow in game purchase")

- it may also ask for a profile name, just give it..

- tick all boxes, close and retry your installation

 

That 'trick' did it for me...

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  • 3 weeks later...

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