kdaup 0 Posted August 18, 2020 Share Posted August 18, 2020 Got today the Premium-Delux edition of FS2020. After installing 10DVDs and 100GB MS store opens and asks for key. But after entering the key I get the error (see pic). Verified the code 10 times. also created a new MS Store account with the same eMail like the one used with AEROSOFT. no luck. How to continue now? Habe heute die Premium-Delux vom neuen FS2020 bekommen. Nach 10 DVDs und ca 100GB installation öffnete sich der MS-Store um den Code einzugeben. Mein Code funktioniert leider nicht! Code selbst 10 mal geprüft. Auch einen neuen MS-Account generiert der die gleiche eMail benutzt die bei Aerosoft hinterlegt ist. Aber es ändert sich nichts. Please login to display this image. Link to comment Share on other sites More sharing options...
Administrator Tom 391 Posted August 18, 2020 Administrator Share Posted August 18, 2020 Hi, Please ensure the code is entered exactly as shown on the card included with the box. if it is, please create a ticket here: https://helpdesk.aerosoft.com/portal/en/newticket Please do provide a picture of the card and the error in the ticket. Thanks! Link to comment Share on other sites More sharing options...
kdaup 0 Posted August 18, 2020 Author Share Posted August 18, 2020 I've checked it several times. Opened a ticket. Link to comment Share on other sites More sharing options...
Administrator Tom 391 Posted August 18, 2020 Administrator Share Posted August 18, 2020 30 minutes ago, kdaup said: I've checked it several times. Opened a ticket. Perfect, we'll get back to you as soon as we can! Link to comment Share on other sites More sharing options...
kdaup 0 Posted August 19, 2020 Author Share Posted August 19, 2020 hey This morning I did look more close and got an idea. in the code there is a little dot at the center of the O or 0. So I tried this morning with Q instead of O or 0. That one worked!!! So look carful to your key For me the problem is solved now. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted August 19, 2020 Deputy Sheriffs Share Posted August 19, 2020 Glad you got it finally working. Enjoy! Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted August 19, 2020 Deputy Sheriffs Share Posted August 19, 2020 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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