Noksi 0 Posted August 12, 2020 Share Posted August 12, 2020 Like the title says, your new installer deleted almost 1 GB of my already installed custom scenery !?!? What the heck did your installer just did ? How do I get back my sceneries ??? Not happy at all at the moment as you might imagine !!! Let me know if you need more information, like logfiles (if there are any) etc. Link to comment Share on other sites More sharing options...
Administrator Heinz Flichtbeil 1609 Posted August 13, 2020 Administrator Share Posted August 13, 2020 Hello, Your aditionally ticket I have read.... Will answer there .... At the time we have removed the installer. All other things we will clarify with the Ticket . Greets Heinz Link to comment Share on other sites More sharing options...
amdi 0 Posted August 13, 2020 Share Posted August 13, 2020 I'M ULTRA PISSED! YOUR LICR SCENARIO PURCHASED ON THE ORG STORE HAS COMPLETELY DELETED MY SCENERY CUSTOM FOLDER. HUNDREDS OF GB THAT I WILL HAVE TO RESTORE AND RECONFIGURE. HOURS AND HOURS THAT I MUST LOSE TO RESTORE EVERYTHING. THIS SHOWS THAT YOU ONLY THINK ABOUT IMMEDIATE EARNINGS, WITHOUT TESTING THE SOFTWARE BY THAT UNCONSCIOUS, NOT TO SAY MORE, THE DEVELOPER, THAT YOU AEROSOFT APPROVING THE PRODUCT WITHOUT TESTING IT. CLAIMING COMPENSATION! Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted August 13, 2020 Administrator Share Posted August 13, 2020 vor 8 Minuten, amdi sagte: CLAIMING COMPENSATION! Could you please write an email to marius.ellenbuerger@aerosoft.com - I´ll sort it out asap! Link to comment Share on other sites More sharing options...
amdi 0 Posted August 13, 2020 Share Posted August 13, 2020 as far as you can do the damage has been done. It is I who will have to spend hours redoing everything. You ruined my day Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted August 13, 2020 Administrator Share Posted August 13, 2020 If there is anyone else here with the same problem, please contact me directly: marius.ellenbuerger@aerosoft.com The installer has been updated and the "bug" is fixed as well. I am sorry for the inconveniences. Link to comment Share on other sites More sharing options...
amdi 0 Posted August 13, 2020 Share Posted August 13, 2020 Has it already been updated on the Xplane org store? Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted August 13, 2020 Administrator Share Posted August 13, 2020 vor 19 Minuten, amdi sagte: Has it already been updated on the Xplane org store? According to my information the installer has been updated everywhere this morning. Link to comment Share on other sites More sharing options...
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