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Loaded up p3d v5 HF2 and was setting up the aircraft. I changed views from inside to outside, application stated NOT RESPONDING and I got a CTD. This is the second time today and I had it once 2 weeks ago. Event viewer shows:
Application: Prepar3D.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFF0DFC14B4
Faulting application name: Prepar3D.exe, version: 5.0.31.35253, time stamp: 0x5eebf566
Faulting module name: VCRUNTIME140.dll, version: 14.26.28720.3, time stamp: 0x5e74aeb1
Exception code: 0xc0000005
Fault offset: 0x00000000000014b4
Faulting process id: 0x42e8
Faulting application start time: 0x01d65ecb15cb0352
Faulting application path: D:\Prepar3d v5\Prepar3D.exe
Faulting module path: C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
Report Id: bf2daf9e-2ca8-4987-9370-0f21ea0d0ef7
Faulting package full name: 
Faulting package-relative application ID: 

Some details for you:
P3D running as admin
I have the latest Visual Studio runtimes installed.
Windows up to date on updates
Drivers all up to date
Win 10 Pro
I have tried reinstalling v5 from scratch.
Does not seem to happen with a default aircraft.
Aerosoft Airbus A320 and A321 tried - both fail. Aerosoft up to date.
Orbx base, buildings, trees, vector, openlc europs, openlc mesh south america, openlc north america, regions england, libraries, objectflow and sode installed. All up to date.
This did not happen once when I was on HF2 and has only happened since updating to HF2.
Memory and GPU usage in task manage seemed fine and VRAM was at about 3.5gb of 5.0gb at the time of crash.

Rig:
AMD Ryzen 7 3800X
Gigabyte X570 Aorus Elite Motherboard
16gb Corsair 3200mhz RAM
Gigabyte GTX 1660 Super downtuned from 1835 to base/stock 1530

 

I have reported on the LM forum but reporting here because it only happens on the Aerosoft busses since I installed them 2 weeks or so ago.

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Looks like Visual C++ issue.

 

Try to install that (no guranatee)

https://www.microsoft.com/en-us/download/details.aspx?id=52685

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The error is to do with the Microsoft Visual C++ 2015 Redistributable. Try a repair or download which should auto repair it. (64 and 32bit may be required)

 

 

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On 7/22/2020 at 2:40 PM, Jude said:

The error is to do with the Microsoft Visual C++ 2015 Redistributable. Try a repair or download which should auto repair it. (64 and 32bit may be required)

 

 

Fresh copy dowloaded and installed when reinstalling everything. I think its a red herring. This only happens on the busses when changing views

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On 7/22/2020 at 12:36 PM, Secondator said:

Hello neil,

Could you please run this tool and paste the outcome

 

ASVersionInfo_108.7z 11.65 kB · 3 downloads

Hardware
--------
CPU AMD Ryzen 7 3800X 8-Core Processor             
GPU NVIDIA GeForce GTX 1660 SUPER (1920 x 1080 x 4294967296 colors)
GPU Driver 451.48
RAM 16GB @ 3200MHz

Microsoft Windows
-----------------
Windows 10 1903 May 2019 Update 64-bit

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\Neil
Volatile Environment\USERPROFILE = C:\Users\Neil

Documents Folder:
Environment.GetFolderPath = F:\Neil
Shell Folders\Personal =    F:\Neil


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v5.x (5.0.31.35253) found at: D:\Prepar3d v5\
Prepar3D v4.x not installed
Prepar3D v3.x not installed
FSX Steam Edition (10.0.62615.0 (FSX.20150710-1055)) found at: I:\Program Files (x86)\Steam\steamapps\common\FSX\
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 not installed

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0)
Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0)
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0)
Microsoft Flight Simulator SimConnect Client v10.0.62615.0 - (Version Data: 10.0.62615.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0)
Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61000.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720 - (Version Data: 14.26.28720.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720 - (Version Data: 14.26.28720.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820 - (Version Data: 14.23.27820.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820 - (Version Data: 14.23.27820.0)
Prepar3D v5 Academic Client - (Version Data: 5.0.31.0)
Prepar3D v5 Content - (Version Data: 5.0.31.0)
Prepar3D v5 Scenery - (Version Data: 5.0.31.0)
 

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