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Shop/Purchase Issue


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Trying to purchase the Airbus A320 family using a credit card. Enter all the information, then after a few flashing screen brings me back to the purchasing page, no errors.

Any ideas? Is the credit card system working?

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  • Deputy Sheriffs

He didnt ask you whether you have credit, but how the card is secured. Mastercard calls it Identity Check, Visa calls it Visa Secure.

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Yes, it's a secured Chase Visa. Purchasing goes to a VISA check screen then jumps to Aerosoft and puts me right back at the screen to enter my card number again without any message or error.

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  • Administrator

Thank you very much.

Could you please try the following steps:

1. Clear the browser cache

2. restart the browser

3. Place the order again

In case of further problems, please contact me directly: marius.ellenbuerger@aerosoft.com

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