Scandinavianaviator 1 Posted June 30, 2020 Share Posted June 30, 2020 Hi there. As said in the titel, when i spawn in with the crj i have no power whatsoever, engines are running, but i cannot do anything and the flight controls are turning left. I have read some other reports with same issues and i have tried to fix it that way, but nothing seems to work. I am using the absolute latest version v2200. Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted June 30, 2020 Deputy Sheriffs Share Posted June 30, 2020 And which sim? Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted June 30, 2020 Developer Share Posted June 30, 2020 From the product page: Please login to display this image. Link to comment Share on other sites More sharing options...
Scandinavianaviator 1 Posted June 30, 2020 Author Share Posted June 30, 2020 57 minutes ago, mopperle said: And which sim? P3Dv4.5 HF3 Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted June 30, 2020 Developer Share Posted June 30, 2020 And you're sure that you installed the P3D v4.5 version and not the v5.0 version? Please login to display this image. Link to comment Share on other sites More sharing options...
Scandinavianaviator 1 Posted June 30, 2020 Author Share Posted June 30, 2020 Yes i have installed the V4 version Link to comment Share on other sites More sharing options...
JerryJet 14 Posted June 30, 2020 Share Posted June 30, 2020 33 minutes ago, Scandinavianaviator said: Yes i have installed the V4 version Ditto. I only downloaded the V4 zip file. You guys sure the V4 zip archive is really V4? I can find no way to figure out if I have the correct version. Product.cfg says 1.9.0.0 I believe so that's no help. I'll try a reinstall. Yes, AV was off while installing as Administrator. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted July 1, 2020 Developer Share Posted July 1, 2020 That actually is help. The Product.cfg should say 2.2.0.0. And it does here - I just downloaded and installed the v4 version again to confirm. 1.9.0.0 is the number used for the beta versions. Link to comment Share on other sites More sharing options...
JerryJet 14 Posted July 1, 2020 Share Posted July 1, 2020 14 hours ago, Hans Hartmann said: That actually is help. The Product.cfg should say 2.2.0.0. And it does here - I just downloaded and installed the v4 version again to confirm. 1.9.0.0 is the number used for the beta versions. Product.cfg in E:\AddonXML\Aerosoft\Aerosoft CRJ ProfessionalAerosoft\Aerosoft [Installer] ProductCode= ProductName=Aerosoft CRJ Professional Version=2.2.0.0 ProductPage=http://www.aerosoft.com ManualName=Manual.pdf ReadmeName=Readme.txt Product.cfg in E:\AddonXML\Aerosoft\Aerosoft CRJ Professional\Data [Installer] ProductCode=90001 ProductName=CRJ 700/900/1000 Professional Version=1.9.0.0 ProductPage=http://www.aerosoft.com ManualName=*.PDF ReadmeName=Readme.txt ______________________________________________________________ I guess it depends on where you look and which you choose to believe. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted July 2, 2020 Developer Share Posted July 2, 2020 The product.cfg file in E:\AddonXML\Aerosoft\Aerosoft CRJ Professional\Data shouldn't even exist. It's a remainder of an old installer during beta which wasn't removed. So, it is 2.2.0.0 and everything's fine. Unfortunately, I still have no idea how to solve the problem. Did you install anything else after the CRJ? Some people seem to think that other installers might remove or change something and "kill" the CRJ. You can also download the latest Visual C++ Redistributable files (vc_redist_x64.exe) and see, if running them fixes the issue: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads Link to comment Share on other sites More sharing options...
A_Pilot 70 Posted July 2, 2020 Share Posted July 2, 2020 I had this once and it turned out the DLL in the gauges folder was missing, not sure how it happened, but placing the DLL back where it belongs fixed it for me Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted July 2, 2020 Developer Share Posted July 2, 2020 Yes @A_Pilot , I'm pretty sure that something's missing. What happens here is that the gauge DLL gets loaded, the system notices that some dependency is missing and unloads it again. The question is which dependency. The CRJ works when installed on a clean (fresh) Windows and a clean Prepar3D v4.5 (or 5.0). So something that should exist, is no longer there or couldn't be installed. In which path is your Prepar3D located? And where did you install the CRJ? Can you check your Prepar3D folder for NGConnect.dll and navigraphOIDC.dll as well please? Thank you. Link to comment Share on other sites More sharing options...
gdafc3 0 Posted July 2, 2020 Share Posted July 2, 2020 I have both those files installed and my CRJ is installed in C documents aerosoft, the default location created by the installer. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted July 2, 2020 Developer Share Posted July 2, 2020 There is no such thing as a default location. Aerosoft installers store the previously selected folder and pre-select that for the next installation. So if you changed the path for one recent addon, you changed it for all. But as I said in the other thread (which I unlocked again), you ASCRJ Pro.dll has a 2019 date and is an original 2.0.0.0. Not 2.2.0.0. Link to comment Share on other sites More sharing options...
gdafc3 0 Posted July 2, 2020 Share Posted July 2, 2020 15 minutes ago, Hans Hartmann said: There is no such thing as a default location. Aerosoft installers store the previously selected folder and pre-select that for the next installation. So if you changed the path for one recent addon, you changed it for all. But as I said in the other thread (which I unlocked again), you ASCRJ Pro.dll has a 2019 date and is an original 2.0.0.0. Not 2.2.0.0. No, mine is dated 30.06.20, it is correct. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted July 2, 2020 Developer Share Posted July 2, 2020 Ah, it was @kemp wright 's screenshot that showed and outdated version, not yours. So, what are the exact installation locations of your P3D and CRJ? Link to comment Share on other sites More sharing options...
kemp wright 0 Posted July 2, 2020 Share Posted July 2, 2020 Hans, have reinstalled per you advice to an addon folder outside of program files the dll file now shows updated but CRJ still has inop panel. yoke hard over to the left... Please login to display this image. Link to comment Share on other sites More sharing options...
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