pacifictr 0 Posted June 24, 2020 Share Posted June 24, 2020 Hi ı bought PMDG 737 NGX Expansion Pack 600/700 for P3D V4 in your website and ı dont now why ı am waiting for process of my product ı paid money but ı cant take product Link to comment Share on other sites More sharing options...
Emi 5161 Posted June 24, 2020 Share Posted June 24, 2020 Things like these are best discussed by E-Mail as personal data and payment data will be needed which should never be posted in public. Chances are that maybe something went wrong with the payment, etc. Please drop an e-mail to support@aerosoft.com and you'll get help. Link to comment Share on other sites More sharing options...
pacifictr 0 Posted June 24, 2020 Author Share Posted June 24, 2020 İ Send Too Much Mails to support game and product support but ı dont take any answer from they Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 24, 2020 Aerosoft Share Posted June 24, 2020 I am unable to find any emails from you at support@aerosoft.com, using the email you used for the forum. Link to comment Share on other sites More sharing options...
pacifictr 0 Posted June 24, 2020 Author Share Posted June 24, 2020 Sir ı send From Link to comment Share on other sites More sharing options...
Emi 5161 Posted June 24, 2020 Share Posted June 24, 2020 52 minutes ago, pacifictr said: İ Send Too Much Mails to support game and product support but ı dont take any answer from they You sent those E-Mails one hour and one minute before opening this thread... Link to comment Share on other sites More sharing options...
pacifictr 0 Posted June 24, 2020 Author Share Posted June 24, 2020 I dont have Good English Sorry But You Dont See My Gmails Right? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 24, 2020 Aerosoft Share Posted June 24, 2020 I think a little more patience is not to much to ask for in this case. Also one ticket would be fine, no need for three plus a forum post. We have 92% customer satisfaction to rest assured we will sort this out. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 24, 2020 Aerosoft Share Posted June 24, 2020 And btw we did NOT 'take your money' as you did a 'press order' that is not charged. As you are not a member of the press in our accounts we did not release that free order to you. If you just do a standard order (so not a 'press order') it will be handled as any other order. Link to comment Share on other sites More sharing options...
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