JERRYMC3 0 Posted June 17, 2020 Share Posted June 17, 2020 I was trying to purchase the upgrade to Mega Airport Oslo 2.0 on Monday. I entered my card info and I was looking for a place to enter my serial number for my original version but couldn't find it. I thought that after I entered my card info it would allow me to0 but when I clicked on Next it charged me the full purchase price. I immediately contacted customer support through email and asked them to either refund the discount or cancel the transaction and explain to me how to get the discount but I haven't heard from them. I haven't downloaded the airport yet in case that would commit me to the purchase. Jerry Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted June 17, 2020 Developer Share Posted June 17, 2020 As it is not a Support question for the Product itself, I move this to General. And, as you have contacted the customer support via eMail already and this is the only way someone can help, I close it here. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 17, 2020 Aerosoft Share Posted June 17, 2020 Please give us some time to reply to your email before trying to seek attention via the forum. We have a 95% customer satisfaction rating and is anything is incorrect from our site I assure you it will be sorted out. Link to comment Share on other sites More sharing options...
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