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fernandito1969

Air Buses Suddenly Crashing On & Off

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Hello Gentz!

I have posted this topic previously with a Reliability Report data but so further feedback have being noticed. This problem have being ongoing for a while and strangely occurs on and off. In some occasions the complete flight its achieved and in some instances the crash have occurred during Ground Events, Almost at Take off time and just recently a few min before Final Approach. All of the sudden freezes and then crashes. Listed below its the report from both separate crashes.

Description
Faulting Application Path:    C:\Lockheed Martin\Prepar3D v4\Prepar3D.exe

Problem signature
Problem Event Name:    CLR20r3
Problem Signature 01:    Prepar3D.exe
Problem Signature 02:    4.5.14.34698
Problem Signature 03:    5e94b5c2
Problem Signature 04:    PresentationFramework
Problem Signature 05:    4.8.4180.0
Problem Signature 06:    5e7d255f
Problem Signature 07:    daa
Problem Signature 08:    17
Problem Signature 09:    System.InvalidOperationException
OS Version:    10.0.18363.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    0000
Additional Information 2:    00000000000000000000000000000000
Additional Information 3:    0000
Additional Information 4:    00000000000000000000000000000000

Extra information about the problem
Bucket ID:    2a271655bb6bf0174741274dc965f181 (1675663751403401601)

Description

Description
Faulting Application Path:    C:\Lockheed Martin\Prepar3D v4\Prepar3D.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    Prepar3D.exe
Application Version:    4.5.14.34698
Application Timestamp:    5e94b5c2
Fault Module Name:    FMGS.dll
Fault Module Version:    4.64.0.23
Fault Module Timestamp:    5e9ea9b0
Exception Code:    c0000005
Exception Offset:    00000000000c5d30
OS Version:    10.0.18363.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    7a0d
Additional Information 2:    7a0d144d892ccc8c2a05e3a1c0adc31f
Additional Information 3:    5d99
Additional Information 4:    5d9996446b93e69d0fc19ebaa387d538

Extra information about the problem
Bucket ID:    51c0d648f9b635d7c58f03aa15ada980 (1553464425509136768)
 

Any thoughts or advise on what causes this and how prevent this from keep occurring please?

My System

Cyber Power PC
Intel(R) Core (TM) i7-9700 CPU @ 3.00GHz 3.00 GHz
16.0 GH (14.2 GB usable)
64-bit Operating System x64 base processor

(Addons - Navigraph/Active Skies for Pd3/UGSX/Lorby Pax/Ultimate Traffic/) FS2 Crew its Disable

 

v/r

Fernando R.

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Run Time Files???...Not sure exactly what are those that you are referring to my friend, could you elaborate or simplify about it?

 

Regards

Fernando R.

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1 hour ago, fernandito1969 said:

Run Time Files???...Not sure exactly what are those that you are referring to my friend, could you elaborate or simplify about it?

 

Regards

Fernando R.

 

The Boss is talking about C++ Redistributibles, which most flight sim software is programmed with. 

 

We''ll be able to help you, but to do so please download, unzip and run the file below and post the results here in this forum.

 

 

ASVersionInfo.zip

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Thanks Dave!, I have ran the zip and below its the data result;

Hardware
--------
CPU Intel(R) Core(TM) i7-9700F CPU @ 3.00GHz
GPU NVIDIA GeForce RTX 2060 (1920 x 1080 x 4294967296 colors)
GPU Driver 441.12
RAM 15GB @ 3200MHz

Microsoft Windows
-----------------
Windows 10 Post May 2019 (1903) Update 64-bit

Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v5.x () found at: D:\Lockheed Martin\P3dv5\
Prepar3D v4.x (4.5.14.34698) found at: C:\Lockheed Martin\Prepar3D v4\
Prepar3D v3.x not installed
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 not installed

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft ESP SimConnect Client v1.0.20.0 - (Version Data: 1.0.20.0)
Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0)
Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0)
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 - (Version Data: 10.0.30319.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820 - (Version Data: 14.23.27820.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820 - (Version Data: 14.23.27820.0)
Prepar3D v4 Academic Client - (Version Data: 4.5.14.0)
Prepar3D v4 Content - (Version Data: 4.5.14.0)
Prepar3D v4 Scenery - (Version Data: 4.5.13.0)
 

Regards

Fernando R.

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Ok. I'm away from home so I'll dk my best to check this tonight. One of the orher tech guys may chime in.

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Hi Dave,  NoGo my friend, I downloaded and installed all three applications, did a flight tested  and same issue occurred. Any thoughts?

Description
Faulting Application Path:    C:\Lockheed Martin\Prepar3D v4\Prepar3D.exe

Problem signature
Problem Event Name:    CLR20r3
Problem Signature 01:    Prepar3D.exe
Problem Signature 02:    4.5.14.34698
Problem Signature 03:    5e94b5c2
Problem Signature 04:    PresentationFramework
Problem Signature 05:    4.8.4180.0
Problem Signature 06:    5e7d255f
Problem Signature 07:    daa
Problem Signature 08:    17
Problem Signature 09:    System.InvalidOperationException
OS Version:    10.0.18363.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    0000
Additional Information 2:    00000000000000000000000000000000
Additional Information 3:    0000
Additional Information 4:    00000000000000000000000000000000

Extra information about the problem
Bucket ID:    2a271655bb6bf0174741274dc965f181 (1675663751403401601)
 

I have noticed just today that AES Updates were published for A318-19-20-21 therefore I will proceed to install them and see what happens. By the way an update for A330 also its about to come out?

 

Regards

Fernandito R.  

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Hi Dave!...Looks like that latest updates released wipe off some of those bugs that were causing problems in my Sim in the past weeks, No Freezes, Crashes and  MDCU CLs worked flawless with FS2Crew Activated on the A330!!..You guys Rocks!...Thank you!

 

Best

Fernando R.

  • Upvote 1

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51 minutes ago, fernandito1969 said:

Hi Dave!...Looks like that latest updates released wipe off some of those bugs that were causing problems in my Sim in the past weeks, No Freezes, Crashes and  MDCU CLs worked flawless with FS2Crew Activated on the A330!!..You guys Rocks!...Thank you!

 

Best

Fernando R.

 

You are most welcome my friend, but we should be (and do) thank you for your patience and especially your support!

 

As you know, with P3Dv5 all developers are pretty mucg working with one hand tied behind their backs right now, but we're doing the very best we can.  Hopefully the next P3Dv5 update will provide us with even more latitude!

 

Thank you again for you patience and support my friend!  Hey, when you get some time, please try to come visit with us in the Aerosoft Flight Simulation Community on Discord.  They are all very good people and you'd fit right in and we have a LOT of fun!

 

Best wishes!

 

 

 

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Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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