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I installed the a330 in P3D V5.

I can select the Aircraft at the menu, then I van see the Cockpit for around 2 second, but then I get a white screen and then a CTD.

Any Ideas?

Greetings

Bodo

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Any error message? Check the Windows Eventviewer.

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Hardware
--------
CPU AMD Ryzen 5 3600X 6-Core Processor             
GPU AMD Radeon RX 5700 (3840 x 2160 x 4294967296 Farben)
GPU Driver 26.20.15029.27016
RAM 32GB @ 2133MHz

Microsoft Windows
-----------------
Windows 10 1903 May 2019 Update 64-bit

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\Bmger
Volatile Environment\USERPROFILE = C:\Users\Bmger

Documents Folder:
Environment.GetFolderPath = C:\Users\Bmger\Documents
Shell Folders\Personal =    C:\Users\Bmger\Documents


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v5.x (5.0.24.34874) found at: E:\Program Files\Lockheed Martin\Prepar3D v5\
Prepar3D v4.x (4.5.13.32097) found at: E:\Program Files\Lockheed Martin\Prepar3D v4\
Prepar3D v3.x not installed
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 locations:
• C:\X Plane/X-Plane 11\

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.18362.650 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft ESP SimConnect Client v1.0.20.0 - (Version Data: 1.0.20.0)
Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0)
Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0)
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820 - (Version Data: 14.23.27820.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820 - (Version Data: 14.23.27820.0)
Prepar3D v4 Academic Client - (Version Data: 4.5.13.0)
Prepar3D v4 Content - (Version Data: 4.5.13.0)
Prepar3D v4 Scenery - (Version Data: 4.5.13.0)
Prepar3D v5 Academic Client - (Version Data: 5.0.24.0)
Prepar3D v5 Content - (Version Data: 5.0.24.0)
Prepar3D v5 Scenery - (Version Data: 5.0.24.0)

 

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Try to install the 64bit version for C++ 2005 and update C++ 2013.

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I did, here is a new list, but still the same problem

Hardware
--------
CPU AMD Ryzen 5 3600X 6-Core Processor             
GPU AMD Radeon RX 5700 (3840 x 2160 x 4294967296 Farben)
GPU Driver 26.20.15029.27016
RAM 32GB @ 2133MHz

Microsoft Windows
-----------------
Windows 10 1903 May 2019 Update 64-bit

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\Bmger
Volatile Environment\USERPROFILE = C:\Users\Bmger

Documents Folder:
Environment.GetFolderPath = C:\Users\Bmger\Documents
Shell Folders\Personal =    C:\Users\Bmger\Documents


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v5.x (5.0.24.34874) found at: E:\Program Files\Lockheed Martin\Prepar3D v5\
Prepar3D v4.x (4.5.13.32097) found at: E:\Program Files\Lockheed Martin\Prepar3D v4\
Prepar3D v3.x not installed
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 locations:
• C:\X Plane/X-Plane 11\

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.18362.650 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft ESP SimConnect Client v1.0.20.0 - (Version Data: 1.0.20.0)
Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0)
Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0)
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0)
Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61000.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820 - (Version Data: 14.23.27820.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820 - (Version Data: 14.23.27820.0)
Prepar3D v4 Academic Client - (Version Data: 4.5.13.0)
Prepar3D v4 Content - (Version Data: 4.5.13.0)
Prepar3D v4 Scenery - (Version Data: 4.5.13.0)
Prepar3D v5 Academic Client - (Version Data: 5.0.24.0)
Prepar3D v5 Content - (Version Data: 5.0.24.0)
Prepar3D v5 Scenery - (Version Data: 5.0.24.0)


 With greetings Bodo

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The problem is the vcruntime140.dll. This dll exists in multiple versions on any PC, as many programs make use of it. So not sure if there is a conflict somewhere. In your screenshot above, I see multiple application an .NET errors nearly at the same time. What are they telling? For example the one at 10:27:30 or the ones at 10:25:14.

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morning all. just built a new flight sim pc. new windows install current nvidia drivers and im still getting warp error and ctd after 2 hours into flight.

Hardware
--------
CPU Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
GPU NVIDIA GeForce RTX 2080 (1920 x 1080 x 4294967296 colors)
GPU Driver 445.87
RAM 32GB @ 2133MHz

Microsoft Windows
-----------------
Windows 10 Post April 2020 (2004) Update 64-bit

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\steve
Volatile Environment\USERPROFILE = C:\Users\steve

Documents Folder:
Environment.GetFolderPath = C:\Users\steve\Documents
Shell Folders\Personal =    C:\Users\steve\Documents


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v5.x (5.0.24.34874) found at: D:\P3DV5\
Prepar3D v4.x not installed
Prepar3D v3.x not installed
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 not installed

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft ESP SimConnect Client v1.0.20.0 - (Version Data: 1.0.20.0)
Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0)
Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0)
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127 - (Version Data: 14.24.28127.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127 - (Version Data: 14.24.28127.0)
Prepar3D v5 Content - (Version Data: 5.0.24.0)
Prepar3D v5 Professional Client - (Version Data: 5.0.24.0)
Prepar3D v5 Scenery - (Version Data: 5.0.24.0)
 

 

this is the info. cheers steve

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Steve, in this topic, we get a clear hint to vcruntime140.dll, which is totally different then what you see. So please lets stick to this one and not open anaother general CTD topic.

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I installed Microsoft Visual C++ 2015-2019 Redistributable,still the same problem,Then I removed GSX, but still the same problem.

The .net Errors were with WD Cloud.

 

May be a complete new installation of P3D V5 might help?

Bodo

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2 hours ago, BodoBallermann said:

May be a complete new installation of P3D V5 might help?

Not sure about this.

When you search google for vcruntime140.dll errors /crashes in combination with the errorcode in your screenshot in general or in combination, they all point to a major problem with the Windows installation. Extremly rarely it points to an appilcation. Many applications install their own version of vcruntime140.dll, but P3D uses the one located under \Windows\System32.

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is P3DV4.5 using the samevcruntime140.dll,because P3D V4 is running stable.And how about the default airplanes? Do they use the same.dll?

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1 hour ago, BodoBallermann said:

is P3DV4.5 using the samevcruntime140.dll,because P3D V4 is running stable.And how about the default airplanes? Do they use the same.dll?

I think this is not the problem. While 4.5 maybe also use this dll, as soon as in v5 is a new function that calls something in this dll, and if this dll is broken (or something else). this error occurs. Additionally this dll is used by many other applications outside P3D in parallel (see screenshot below). So it might well be that there is kind of a conflict with something else.

So this kind of problem is extremly hard to detect. But if there would be a major bug in the Bus causing this, every user would notice it.

2020-05-24_09h46_07.png

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I found out that it has to do with my graphic card AMD 5700 RX.

A lot of users have problems with that graphic card, when changing sights. I can start p3D v5, select an default aircraft,change to outside sight, an thenselect the Airbus 330.At that time it works,just in cockpit sight.

So I have to wait for Hotfix to, or maybe nect driver of my graphics card will work.

Thanks for your help,anyway.

Greetings Bodo

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