Levince 0 Posted May 20, 2020 Share Posted May 20, 2020 In Prepar3D V5, with the new v5-compatible version (1.0.2.0), I am getting the same problem as with the previous version: I get a "ND Log File could not be generated" message and then on first render, the sim drops to 1 FPS and stays there. Not sure the two issues are related, and not sure what to do about it... FYI I have tried to uninstall and reinstall the plane. No issues running the PMDG 747 and the QW A787. Using TrackIR, EZdok and latest FSUIPC. --- Hardware -------- CPU Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz GPU NVIDIA GeForce RTX 2080 Ti (3840 x 2160 x 4294967296 colors) GPU Driver 445.87 RAM 32GB @ 3200MHz Microsoft Windows ----------------- Windows 10 Post April 2020 (2004) Update 64-bit User Profile and Document Folders --------------------------------- User Profile Location: Environment.GetFolderPath = C:\Users\vmoun Volatile Environment\USERPROFILE = C:\Users\vmoun Documents Folder: Environment.GetFolderPath = C:\Users\vmoun\Documents Shell Folders\Personal = C:\Users\vmoun\Documents Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v5.x (5.0.24.34874) found at: P:\Lockheed Martin\Prepar3D v5\ Prepar3D v4.x () found at: P:\Lockheed Martin\Prepar3D v4\ Prepar3D v3.x () found at: P:\Lockheed Martin\Prepar3D v4\ FSX Steam Edition not installed FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 locations: • E:\Games/X-Plane 11/X-Plane 11\ X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft ESP SimConnect Client v1.0.20.0 - (Version Data: 1.0.20.0) Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0) Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0) Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.59193.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.50727.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.50727.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 - (Version Data: 9.0.21022.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Prepar3D v5 Content - (Version Data: 5.0.24.0) Prepar3D v5 Professional Client - (Version Data: 5.0.24.0) Prepar3D v5 Scenery - (Version Data: 5.0.24.0) Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted May 21, 2020 Deputy Sheriffs Share Posted May 21, 2020 Where have you installed the addon? Do you run the sim with admin rights? Link to comment Share on other sites More sharing options...
Levince 0 Posted May 21, 2020 Author Share Posted May 21, 2020 1 hour ago, masterhawk said: Where have you installed the addon? Do you run the sim with admin rights? I do run the sim with admin rights, and the A330 is installed in an aerosoft folder at the root of the SSD P3D is installed on. And I am getting great performance with both the 747 and the 787 (the latter seaming to indicate TrueGlass is not the issue). Link to comment Share on other sites More sharing options...
mpo910 20 Posted May 21, 2020 Share Posted May 21, 2020 See here: I got also strange FPS behaviour. Only with A330. Other planes a running flawlessly Link to comment Share on other sites More sharing options...
djomaster 0 Posted May 21, 2020 Share Posted May 21, 2020 21 hours ago, Levince said: In Prepar3D V5, with the new v5-compatible version (1.0.2.0), I am getting the same problem as with the previous version: I get a "ND Log File could not be generated" message and then on first render, the sim drops to 1 FPS and stays there. Not sure the two issues are related, and not sure what to do about it... FYI I have tried to uninstall and reinstall the plane. No issues running the PMDG 747 and the QW A787. Using TrackIR, EZdok and latest FSUIPC. --- Hardware -------- CPU Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz GPU NVIDIA GeForce RTX 2080 Ti (3840 x 2160 x 4294967296 colors) GPU Driver 445.87 RAM 32GB @ 3200MHz Microsoft Windows ----------------- Windows 10 Post April 2020 (2004) Update 64-bit User Profile and Document Folders --------------------------------- User Profile Location: Environment.GetFolderPath = C:\Users\vmoun Volatile Environment\USERPROFILE = C:\Users\vmoun Documents Folder: Environment.GetFolderPath = C:\Users\vmoun\Documents Shell Folders\Personal = C:\Users\vmoun\Documents Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v5.x (5.0.24.34874) found at: P:\Lockheed Martin\Prepar3D v5\ Prepar3D v4.x () found at: P:\Lockheed Martin\Prepar3D v4\ Prepar3D v3.x () found at: P:\Lockheed Martin\Prepar3D v4\ FSX Steam Edition not installed FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 locations: • E:\Games/X-Plane 11/X-Plane 11\ X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft ESP SimConnect Client v1.0.20.0 - (Version Data: 1.0.20.0) Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0) Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0) Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.59193.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.50727.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.50727.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 - (Version Data: 9.0.21022.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Prepar3D v5 Content - (Version Data: 5.0.24.0) Prepar3D v5 Professional Client - (Version Data: 5.0.24.0) Prepar3D v5 Scenery - (Version Data: 5.0.24.0) I have the Same issue Please login to display this image. 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Aerosoft Aerosoft Team [Inactive Account] 51558 Posted May 21, 2020 Aerosoft Share Posted May 21, 2020 Well to be honest, if P3d is not able to access the add-ons.cfg, it is not really a problem for add-ons. I strongly suggest you contact Lockheed. Link to comment Share on other sites More sharing options...
djomaster 0 Posted May 21, 2020 Share Posted May 21, 2020 57 minutes ago, Mathijs Kok said: Well to be honest, if P3d is not able to access the add-ons.cfg, it is not really a problem for add-ons. I strongly suggest you contact Lockheed. Only this add-on have this issue, others add-ons work fine. when I reinstalled the A330, at the P3D launch it asked to enable the A330 v5 add-on and I clicked yes. When I launched the plane, got the error. I tried to add the A330 v4 to check into P3Dv5, I don't have this issue. Link to comment Share on other sites More sharing options...
Levince 0 Posted May 21, 2020 Author Share Posted May 21, 2020 Mathijs' reply got me thinking and I investigated my add-ons.cfg file more carefully, and realized that despite reinstalling the v5 version, the link in one add-ons.cfg was old and pointing to a test install I had done with an older version and for which files were still sitting in the usual Documents/Prepar3D v5 add-ons folder! The new install was registering itself in the other add-ons.cfg so I had dupplicates and the sim must have tried to load the old aircraft. Uninstalled again, manually deleted the leftover files, cleaned up one add-ons.cfg, reinstalled in my folder of choice, fired up the sim and voilà. 60 FPS at the default airport (because I'm on G-sync at 60Hz). This was entirely my fault, first for testing a non-compatible version, then for failing to delete it properly. I will consider myself spanked. Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted May 21, 2020 Share Posted May 21, 2020 1 hour ago, Levince said: new install was registering itself in the other add-ons.cfg so I had dupplicates and the sim must have tried to load the old aircraft. That's actually a documented issue, and dual installs will indeed drop your FPS down to 1. Nice catch! Link to comment Share on other sites More sharing options...
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