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Stuck at 1 FPS after loading A330


Levince

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In Prepar3D V5, with the new v5-compatible version (1.0.2.0), I am getting the same problem as with the previous version: I get a "ND Log File could not be generated" message and then on first render, the sim drops to 1 FPS and stays there. Not sure the two issues are related, and not sure what to do about it...

 

FYI I have tried to uninstall and reinstall the plane. No issues running the PMDG 747 and the QW A787. Using TrackIR, EZdok and latest FSUIPC.

 

---

 

Hardware
--------
CPU Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
GPU NVIDIA GeForce RTX 2080 Ti (3840 x 2160 x 4294967296 colors)
GPU Driver 445.87
RAM 32GB @ 3200MHz

Microsoft Windows
-----------------
Windows 10 Post April 2020 (2004) Update 64-bit

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\vmoun
Volatile Environment\USERPROFILE = C:\Users\vmoun

Documents Folder:
Environment.GetFolderPath = C:\Users\vmoun\Documents
Shell Folders\Personal =    C:\Users\vmoun\Documents


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v5.x (5.0.24.34874) found at: P:\Lockheed Martin\Prepar3D v5\
Prepar3D v4.x () found at: P:\Lockheed Martin\Prepar3D v4\
Prepar3D v3.x () found at: P:\Lockheed Martin\Prepar3D v4\
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 locations:
• E:\Games/X-Plane 11/X-Plane 11\

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft ESP SimConnect Client v1.0.20.0 - (Version Data: 1.0.20.0)
Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0)
Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0)
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.59193.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.50727.0)
Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.50727.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 - (Version Data: 9.0.21022.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Prepar3D v5 Content - (Version Data: 5.0.24.0)
Prepar3D v5 Professional Client - (Version Data: 5.0.24.0)
Prepar3D v5 Scenery - (Version Data: 5.0.24.0)
 

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1 hour ago, masterhawk said:

Where have you installed the addon?

Do you run the sim with admin rights?

I do run the sim with admin rights, and the A330 is installed in an aerosoft folder at the root of the SSD P3D is installed on.

 

And I am getting great performance with both the 747 and the 787 (the latter seaming to indicate TrueGlass is not the issue).

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21 hours ago, Levince said:

In Prepar3D V5, with the new v5-compatible version (1.0.2.0), I am getting the same problem as with the previous version: I get a "ND Log File could not be generated" message and then on first render, the sim drops to 1 FPS and stays there. Not sure the two issues are related, and not sure what to do about it...

 

FYI I have tried to uninstall and reinstall the plane. No issues running the PMDG 747 and the QW A787. Using TrackIR, EZdok and latest FSUIPC.

 

---

 

Hardware
--------
CPU Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
GPU NVIDIA GeForce RTX 2080 Ti (3840 x 2160 x 4294967296 colors)
GPU Driver 445.87
RAM 32GB @ 3200MHz

Microsoft Windows
-----------------
Windows 10 Post April 2020 (2004) Update 64-bit

User Profile and Document Folders
---------------------------------
User Profile Location:
Environment.GetFolderPath =        C:\Users\vmoun
Volatile Environment\USERPROFILE = C:\Users\vmoun

Documents Folder:
Environment.GetFolderPath = C:\Users\vmoun\Documents
Shell Folders\Personal =    C:\Users\vmoun\Documents


Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v5.x (5.0.24.34874) found at: P:\Lockheed Martin\Prepar3D v5\
Prepar3D v4.x () found at: P:\Lockheed Martin\Prepar3D v4\
Prepar3D v3.x () found at: P:\Lockheed Martin\Prepar3D v4\
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 locations:
• E:\Games/X-Plane 11/X-Plane 11\

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)


Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft ESP SimConnect Client v1.0.20.0 - (Version Data: 1.0.20.0)
Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0)
Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0)
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.59193.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.50727.0)
Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.50727.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 - (Version Data: 9.0.21022.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0)
Prepar3D v5 Content - (Version Data: 5.0.24.0)
Prepar3D v5 Professional Client - (Version Data: 5.0.24.0)
Prepar3D v5 Scenery - (Version Data: 5.0.24.0)
 

 

I have the Same issue

 

 

 

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57 minutes ago, Mathijs Kok said:

Well to be honest, if P3d is not able to access the add-ons.cfg, it is not really a problem for add-ons. I strongly suggest you contact Lockheed.

 

Only this add-on have this issue, others add-ons work fine.

when I reinstalled the A330, at the P3D launch it asked to enable the A330 v5 add-on and I clicked yes. When I launched the plane, got the error.

 

I tried to add the A330 v4 to check into P3Dv5, I don't have this issue.

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Mathijs' reply got me thinking and I investigated my add-ons.cfg file more carefully, and realized that despite reinstalling the v5 version, the link in one add-ons.cfg was old and pointing to a test install I had done with an older version and for which files were still sitting in the usual Documents/Prepar3D v5 add-ons folder! The new install was registering itself in the other add-ons.cfg so I had dupplicates and the sim must have tried to load the old aircraft.

 

Uninstalled again, manually deleted the leftover files,  cleaned up one add-ons.cfg, reinstalled in my folder of choice, fired up the sim and voilà. 60 FPS at the default airport (because I'm on G-sync at 60Hz).

 

This was entirely my fault, first for testing a non-compatible version, then for failing to delete it properly. I will consider myself spanked.

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1 hour ago, Levince said:

new install was registering itself in the other add-ons.cfg so I had dupplicates and the sim must have tried to load the old aircraft.

 

That's actually a documented issue, and dual installs will indeed drop your FPS down to 1.

 

Nice catch!

 

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